Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

Cannot express how happy my family and I are with TE Certified. We have had them on our property…read morehelping us make it what we want and need it to be. We had them come out and install a 28kw whole home generator and the crew that came out and did all the work helped to solidify our confidence in TE Certified to ensure all of out electrical issues would be taken care of. 2 - 200 amp panels in work shop, power to my new entry gate last year, the 2 200amp panels in my shop the year before and the the 2 200 amp panels we are doing for the goats later this year. Quality people and quality work. Could not recommend anyone else. Ryan 2 R Enterprises Inc

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

I called Tom Ward plumbing due to an emergency leak. They accommodated me right away. Matt is the…read morebest plumber I've ever experienced. He was so professional and knowledgeable. He was thorough and experienced. He even gave me some plumbing tips which was so nice of him. Going forward Tom Ward's plumbing will be my go to plumbing company, specifically Matt. Thanks again for fitting me into your schedule.

I contacted Tom Ward Plumbing to assess a refrigerator issue. A plumber arrived, spent…read moreapproximately five minutes on site, pulled out the fridge, and told me I would need an appliance repair specialist instead. No diagnostic work or repair was performed. I was later invoiced $125 for this brief visit. I spoke directly with the owner, Tom Ward, and respectfully explained that I didn't believe the charge was fair considering the lack of service. I shared that I'd be open to alternatives, such as reducing the fee or applying it as a credit toward future work. He stated the $125 was a travel fee and that had he personally come out, I would have been charged $185. I explained that I chose his business because it came highly recommended by family. In response, he said he would like to speak with them to explain the situation. I told him that wouldn't be necessary, as I was the homeowner and the person who engaged the service. I reiterated that I respected his need to run a business, which is why I called to find a fair solution. However, he then told me I had five days to pay the invoice or he would place a lien on my house for $200. I found this response aggressive and unprofessional, especially after attempting to have a civil conversation.

Peter was very helpful from the start, quickly responding to my service request, asking pertinent…read morequestions in his response and attempting to solve the issue before arriving. Once Peter arrived "within 24 hours", identified the issue, resolved it quickly and educated me along the way. I will call Peter for my future plumbing needs. Thank you!

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

My experience with True Plumbing, and Gabriel today was excellent!…read moreReplaced my water heater and kitchen faucet! Very happy with the work, and the results. Gabriel was super nice and very professional. Fair price and pleased with the company overall....would Highly recommend! Alison S. Peachtree Corners, GA

My updated review keeps getting deleted. I'm not going to…read morewrite it again until I'm sure it won't be deleted. We returned from a trip to no hot water. Again. True Plumbing replaced our 16 year old gas water heater two years ago. Today, the technician told me we needed to replace our 2 year old water heater and get an electric one instead. If this review doesn't disappear, I'll fill in details later. Do not get your water heater from True Plumbing.

I called for a toilet repair and was immediately scheduled for the next day. Jordan showed up in…read morethe time promised and did a GREAT job getting our toilet put back together and working properly. We have used this company for several jobs over the years and will continue using them in the future. You can't go wrong hiring these guys to do work in your home.

I HATE dealing with home issues and having to find someone to come fix something in my house. Ivan…read moreand his team completely eliminates the hassle. They are responsive, can come timely and provide good value for what you spend. I had some toilet issues this past week and Jordan came out and took care of all my problems quickly and it cost me much less than expected to boot! I don't easily trust contractors, much less recommend them, but I whole heartedly recommend Ivan and Johns Creek Plumbing for your needs!

I have used Bolton for both my AC and fireplaces. They are honest and professional, I highly…read morerecommend.

Less than a year in and the new fireplace isn't working. They also recommended a 'stone mason ' as…read morehad to remove some stones on fire place to get to a bad valve.... His work was TERRIBLE

God Fathers was referred to me from a neighbor. I didn't want to use another over priced mainstream…read moreplumbing services. I needed someone to be professional and knowledgeable about my clogged drains. The workers were VERY professional, they walked me and my husband through each issue and gave us a fair and reasonable price for service. I have since recommended them to several friends and they have also had nothing but great things to say. Thanks Guys!

A Godfather plumbing van almost hit me on 85 south around the Jimmy Carter exit on January 7, 2020…read moreat around 2 pm. The driver was talking on the phone and I guess not paying much attention because the empty trailer he was pulling was swerving around all over the place and into other lanes, and not just a little but dangerously far into the other lanes. His trailer almost hit my car and several others, and I had to jerk out of the way to avoid him. When I called and asked to speak to a manager, they hung up on me. From my personal experience after having called the business and spoken to an employee, I can inform other potential consumers that this business has poor customer service and they seem unwilling to account for their mistakes. I can also say that they drive dangerously and recklessly. I would not recommend this business to other people based on this experience. I would have appreciated a simple apology and a promise to be more careful on the road.