Jason and Brent go above and beyond! FAST! We just got a home in Alafaya and had been living here…read moreabout a month and a half, and we were coming back from Lowes, right down the road, with a Shop Vac we just bought to drain the AC... Well when we got in wouldn't you know it there was a new SHOWER in our downstairs guest bathroom from a flooding AC up above! (We had workers putting in a floor and we forgot to turn off the AC so the coil was totally jammed with wood chips and all kinds of debris!) I called DC/AC and problem solved quickly! They cleaned the coils for a very affordable price and our Carrier now runs way better than when we moved in! We will definitely be using the DCAC team when this one kicks the bucket - though I have an intuition with them on my side that will be many many moons!

As always they came through. Stephen came fast and cleaned the drain and put in a new filter. It…read morewas covered by the warranty so no charge. Love dc ac

Came late, got the unit running. Unit failed in two days. Called a different service. Solved the…read moreproblem but did not get to the cause.

Custom mer service is great. They are very accommodating to your schedule. They also offer…read moresuggestions instead of pushy sales tactics.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Brian was amazing. Communicated very well and was super honest. He didn't charge me for coming out…read moresince the real issue was the hot water heater when he confirmed it was not the drain for the a/c. Update: When Roto Rooter arrived for the water heater leak, they confirmed the drain for the a/c was clogged and leaking.

Great work. Quick, clean and cost efficient. The technician was professional, a problem solver and…read moreeager to provide a great service while actively listening. Thank you for the service.

This was a simple annual maintenance job for relatively new HVAC systems so there wasn't much to…read moredo. The rep checked both systems and finished up quickly. The price originally quoted got doubled because they charge for each unit and this house had two so be sure to make that clear when you ask for a quote. They also offer an annual maintenance plan which includes the filters which other providers I checked with don't include, but I prefer to use a higher grade filter so I buy my own and didn't think the price of the annual service plan was worth it for relatively new systems.

Was out of town and came home to A/C not working last…read morenight. Today I called the on-call tech (Michael) who promptly returned a call to me after I left a voicemail. He talked me through a troubleshoot. He said that he would call me later-after he finished the call that he was currently on to see how the troubleshoot went for me- which he did! This is the text that I sent to him before his f/u phone call. "Hi Michael - Thank you - Thank you - Thank you !!!! You are awesome! That worked! .......... A couple of months ago I responded to a Ring post requesting a recommendation for A/C repair. -With the customer service that you and your team provide (like the above) I could not help but post my strong recommendation for Matthew Roberts! You rock!. Thanks again!!!!" Michael saved me hundreds in time and labor on a weekend. Their customer service is unparalleled, which is why I have had a bi-yearly maintenance plan with Matthew Roberts for years.

Fast service. Honest. Competitively priced. Excellent customer service. I must say I was a bit put…read moreoff with paying a $95 deposit prior to the first visit but don't let that stop you. I was worried I would pay that and they wouldn't show up. Not the case at all. (It is only for the first visit. Not required anymore once established )Hiring them for our AC needs to one of our best choices ever.

Will continue to use B&L as my primary air conditioning gurus! Fabian and Claudio are some of my…read morefavorite humans to work with - they always shoot straight and I know they are on my team, so to speak. They have done multiple repairs for us, which culminated in us eventually needing a new unit (only when it was impossible to fix - they did a lot of repair work on our older unit before recommending a new one). All handled professionally, quickly, and with care. Recently, we had an issue where the line gave out (50 years of sediment under your house will do that). The fix was not within their capacity, so they referred me to some excellent colleagues who were able to repair the issue for me. I so appreciate their honesty and integrity and will continue to go to them with any of my AC needs. Highly recommend!

First I want to say I have never seen a business, of any kind, with five star reviews across all…read morethe major platforms (Yelp, Google, Facebook). Our air conditioned decided it wanted to stop working this past June, in the hottest June in record. Originally we had a family member who is an AC guy give us some fixes but they just didn't work and finally after 2 miserable weeks I looked for a professional company. I came across B&L and was bowled over by the stunning reviews. I called just before they opened and the owner Fabian called back right away. He came over that very same morning and checked out our situation and advised on options. He was no nonsense and I appreciate that because I despise the bs tactics that some people use. He was upfront and said they weren't the cheapest but weren't the most expensive. We went with a whole new system because ours was already 13 years old and was a 2 ton and we should have a 2.5. I liked the warranty and they had excellent finance options. Fabian gave us a realistic schedule date and they even loaned us a portable unit while we waited for the install. Dara was excellent and so so nice when she came to the house to drop off the unit and have me sign the contract. Every time I texted she was quick and friendly with responses. Steve and Kyle came out on time on the scheduled install date and were done the same date. They did excellent work and cleaned up after themselves. When we kept hearing a weird humming that started driving us crazy they came back out and inspected and we're able to solve the issue which was very much appreciated. Don't get me wrong, new systems are expensive and I know not everyone can afford them but I am betting that the repair work for this company is just as good as new installs. These are the type of businesses my husband and I prefer to work with. Family owned who really care about their customers and their work quality. I highly recommend and will not look anywhere else if we have any future issues. I'm including some pics of our old set up and the excellent new set up.

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Top notch service! Our air conditioner went out during a hot week in June. Ameritech came out for a…read morequote the same day. The quote included multiple options tailored to our needs. We got quotes from four other companies. Ameritech had the best value. It was the second lowest quote but included a better brand and maintenance for a year. They were in 2 days later installing our new air. The service person was professional, effecient, and clean. When he left, other than the fact that we had working air, you'd never know he was there! This despite some small demo work that needed to be done. We got a follow up call to make sure everything was fine the next day. I called with a question about the thermostat and got an immediate call back. This was the best service I've received in a long time. Thanks!

Someone I know purchased their AC system from Ameritech. On the side of the AC Handler, they placed…read morea sticker with a graphic that says "AMERITECH. REPAIR IT. REPLACE IT. MAINTAIN IT." Do not be fooled. When their AC went out on a Saturday night, they sent a technician the next afternoon to fix it. Over the course of a four hour service call, the technician identified that the circuit board, and OEM product from Japan, would be needed in order to get the system back online. By the way, it was July in Florida. The company maintained that the circuitboard would not be available in the near future, and that the customer should call back in two weeks to check status. Again, July in Florida - with no air conditioning. Miraculously the part arrived six days after the original failure, and a technician was dispatched 48 hours later (no right away - 2 full days later) to install and complete repair. A different technician arrived this time, Alex. Alex opened up the AC Handler and within 10 MINUTES found that a fuse was bad and needed replaced. THAT'S IT! No circuit board was needed after all. Ameritech did not take responsibility for the error and charged over $400 for labor for the ordeal. ''Nevermind that the customer's system was misdiagnosed entirely, made to wait in the Florida heat inside their home, which exceeded temperatures of 85º inside with humidity. Alex is a great AC tech, no doubt about it. But Ameritech should have some degree of ethical standards, which they clearly have not shown in this case.