THEY GIVE FREE AIR!
The store is in a ghetto place but definitely not as bad as other neighbourhoods that I've been to.
The people there are SUPER kind and funny. Just one phone call and you'll be shocked by how charismatic the owner is. When I first went there I was so hesitant, really hoped that they wouldn't ruin my bike or something. When I entered, there were only 2 workers, a man behind the cashier and another guy dealing with the bikes. I came to pump my tires, I've always done them by myself at a gas station for a buck or two. But here, it's free!
They pumped my tires then checked the pressure with a tool and continued pumping. The two were so nice to me, I couldn't stop smiling! They definitely know a thing or two about customer service! I tried the bike and it was perfect, better than I've ever done at my local gas station.
Overall, great customer service, good at pumping, FREE AIR! Definitely going to be a regular customer at that bike shop :) read more