It is Very friendly, clean, and short wait times. We have been coming for 6yrs now and we love it…read more They are so great with the kids and accommodating them. They are also very clear and make sure you understand every step and process. 20/10 recommend

My oldest child has been coming here for about a year and my just over 1 has just started coming…read morehere. The location is very kid friendly, they explain every single step of every process and make sure kids aren't scared and know exactly what they're doing. Check in is easy as well as scheduling future appointments with lots of reminder texts.

The WORST experience EVER…read more I was referred to TiC- Mebane and had my first appointment in January, 2025. January They asked me if I could come in an hour earlier because they had a cancelation, I agreed. I showed up an hour earlier than my original appointment. I sat there for over an hour waiting to be called back for my appointment. They reason they gave was that they didn't have my x-rays from my Dentist. They knew I was coming for a month, and they didn't request them until I got there for my appointment. NOTE: my Dentist had only taken two small xrays. The referral was for one extraction and to check another tooth. Dr. Park came in and told me he was going to pull two teeth. I told him NO that the referral was for one tooth. He NEVER looked in my mouth and based everything on the two small xrays and the referral. He was with me less than 5 minutes and this was the ONLY time he spoke to me. February I had an appointment for late February to have the tooth pulled. Unfortunately, I went to the hospital for a preexistence in early February. I contacted them to let them know. They told me they spoke to the anesthesiologist and he said I needed a release from the doctor, and we would have to delay the visit. March I obtained a release from my doctor and submitted it to them. I got a call that their electricity went out and we would have to reschedule. April I had to cancel my appointment due to a conflict with my work schedule. May I come in for the extraction. I didn't bring my phone since I was there for them to extract the tooth. My son came with me because they said someone had to drive me home. I got called back and sat in the chair. Since I was having anesthesia, she put leads on my chest and back so they could monitor my vitals. I spoke with her about the reason we canceled my appointment in February. She seemed surprised. After sitting there waiting for two hours, the anesthesiologist came in and told me he needed test results in addition to the release. He apologized and gave me a piece of paper to have my doctor fill out and returned to them. He told me they would schedule me quickly as soon as they got the paperwork back. I saw my Doctor on the 24th and gave them the paperwork and they faxed it before I left their office. I finally heard back from them in LATE June. They scheduled me for July 3rd. July Again, they called and asked if I could come an hour earlier because they had a cancelation. The waiting room was FULL. It felt like an assembly line-even more so once I got in the back. The nurse took me back and got me started. After an hour, the anesthesiologist came in had put in the IV. What he didn't tell me was that he also put in some medication to relax me. Every other time I have had anesthesia; they inform me of every step along the way. NOT here. So, he gave me the sleeping medication and I was out. Dr. Park stood in the back of the room until I was under. He never spoke to me. He DID pull two teeth instead of the one identified by my Dentist. He was not there - that I can recall - when I woke up. It took him less than 30 minutes to pull my teeth. They woke me up and started steering me out of the office. They gave me one pack of gauze and a number to text if I had any questions. I was still out of it when they took me out of the chair. There were people on each of my elbows holding me up and guiding me to my son's truck. They didn't give me any instructions on how to care for the open wounds in my mouth. I did send one text that was never answered. There is no follow up appointment or even a call to see if you are okay. Two weeks later my jaw was still swollen and bruised. On the third week I pulled out a piece of my tooth that had broken off during his extraction. DO NOT GO TO THE TRIANGLE IMPLANT CENTER IN MEBANE.

Beware when you have a implant put in and it fails that there is no insurance to put it in nor take…read moreit out. Dr Park said he would give me a discount on removing it I just had it removed cost me $2,200 plus 3%, because using a credit card came to $2266. For removal and Bone draft to fill in the hole. I would hate to see what it would have been without a big discount.

Excellent staff - super knowledgeable and thorough. My teeth have never felt so cleanread more

We love this office! Everyone is so friendly and I feel my family receives top notch care.read more

I started coming here 10 or so years ago because my wife is a patient. I was a bit nervous because…read moreDr. Jason Troutman was new into private practice. I was truly impressed that he read upon my medical conditions prior to seeing me and I had just written them down only 15 minutes prior. He and the staff go above and beyond at each visit making sure all questions are answered and I am comfortable. That means a lot. He is also active in the community. Just a nice well rounded guy. I'd give more stars but 5 is the max. If you are shopping for a new dentist, give the folks at Troutman a try. You won't be sorry.

Amazing customer service from the start! The Dr. and his extremely knowledgeable assistant took…read moretime to explain procedures, X-ray results, and answer all my questions. I have dental anxiety and I immediately felt at ease in this office. The esthetics are calming and clean, the staff is very friendly and the Dr. and his assistant addressed my anxiety with compassion and complete understanding. As a healthcare professional I would highly recommend Dr Troutman and his staff.

I love Dr. T and her staff. Office is very clean. Staff is so friendly and kind. As a person who…read moredoesn't like going to the dentist, I actually look forward to my appointments. I love my dentist.

Wonderful experience, barbara is always great, i will refer anyone…read more Great people Great office

Love these guys! Very professional and friendly staff. Every one of them perform their tasks with a…read moresmile. Excellent care experience, from cleanings to crowns and everything in between. They have been so accommodating to our family's needs, and we are all happy with their service.

First, the dentists are competent…read more Second, the Office Manager and Schedulers appear unprofessional, rude and inefficient. The staff has been aware for 6+ months regarding my knee replacement. I get a phone day 1 day prior to my dental cleaning stating that I need medical clearance prior to my appointment and no one from Duke has responded after several attempts. I informed the Office Manager how did they contact my surgeon's office when no one asked me for the surgeon's name. Instead of owing up to their dysfunction, the Office Manager made up every excuse instead of acknowledging that they handled the situation inappropriately. The Office Manager and staff keep reiterating that we tried to leave a voice message, but your box was full! That is not the truth because I clear my messages every day. The Spectrum tech person just confirmed that my voicemail box was empty. Last, is it professional to raise her voice at patient? I told Bailey that she was raising her voice while talking to me. I will be picking up my records tomorrow and find a professional dental office. I prefer going to a practice that has an office staff who exhibits customer friendly behaviors even in the face of mistakes.

Never got a good explanation why I was paying $10 for a scan in addition to the X-rays. Assumed…read morethat this is a requirement for their liability insurance. Disappointed with the level of sanitation. No face mask for the hygienist, just crazy. Cannot believe that I didn't walk out.

Went in to get extractions and get a partial lower plate…read more Told them that my insurance would cover up to $2000. They ran my bill up so that I had over $400 out of pocket that was unexpected. Then would not even adjust the partial till balance was paid. I never agreed to pay out like that. They knew 2k was my budget, and blew through it without even consulting with me first. I had already paid almost 200 out of pocket on the day of service. Now another 400+? NO, Ill go somewhere else. Staff, I couldnt complain about at all.. everyone is very respectful and kind, but that surprise bill.. thats a deal breaker.