I had both positive and negative experiences working with Dena of Sunless2Go. Dena was incredibly…read moreprofessional, personable, and sweet! I came with my mom to my makeup trial at Dena's studio and Dena walked me through everything. She had a great eye for what looked best on my skin-tone and facial structure and wasn't afraid to say, "you know that doesn't work for you, we should try this". At one point I wanted to try a nude color (which I'll call Color A), but Dena, my mom, and I all agreed that the nude color looked dry and chalky on me. Dena wonderfully informed me that I would need a richer color to imitate my actual lip color, which I couldn't achieve using a typical nude. So we went with the non-nude color (Color B) that was perfect for my lips. My mom and I left feeling great and very confident in her services. On the day of the wedding Dena was punctual and sweet, and even offered to help when we couldn't locate our wedding coordinator. Dena was excellent in many ways, but there were a couple things that did not go so well. One of my bridesmaids had an unfortunate reaction to the eye makeup Dena used. Her eyes were burning and watering. Dena was great and helpful and tried to fix it, but even after Dena left, the issue came back and my bridesmaid had to have my friend (another makeup artist) remove and redo some of her makeup. This same bridesmaid felt uncomfortable that Dena cut down her false lashes with a pair of scissors so close to her eyes. Maybe this is a standard practice, but my bridesmaid wasn't comfortable with it and was not pleased with her overall makeup. My mom was not thrilled with her makeup either, and altered it a bit as well after Dena left. I also had an unfortunate experience as the bride. Part of Dena's services included a bridal touch-up kit so that I could freshen up my lip color right before walking down the aisle. This is such a thoughtful service and was one of the reasons I chose to use Dena's makeup skills (along with her great knowledge and professionalism). However, minutes before the wedding ceremony started, I used the lip color in the touch-up kit to freshen up my lips only to discover that my lips looked completely different than they had right before reapplying. I showed my mom and my bridesmaids in case I was mistaken, but they all agreed that the color was not the same color. The new color looked very dry and chalky (almost just like Color A which we decided NOT to use during my trial). That was incredibly disappointing and disorienting, but my mom helped me wash off the incorrect color and I applied some of my own lipstick instead. That was a very stressful, frantic situation because it occurred minutes before the ceremony started! After the wedding, while I was away on my honeymoon, I contacted Dena about having received the wrong touch-up color and she was incredibly apologetic and accommodating and arranged to send me the right color. She ended up sending me Color A again (the incorrect color)! Once I informed her of this, she noticed that she had Color A written down in her notes so she concluded that I must have received the right color all along and that it only looked different when reapplying at the wedding because I did not add all the necessary coats of primer as she did. I was disappointed by this response because during my makeup trial, Dena was so detailed, and both my mom and I remember vividly that the color we chose (Color B) did not require layers of primer when she applied it. We remembered that the color came on perfectly without any manipulation. And if it were true that the touch-up color would require so much manipulation and extra primer to look nice again, why was I not informed me of this when I was left me with the touch-up color? I believe that Dena accidently wrote down Color A instead of Color B after my makeup trial (because while I was finishing my trial another client came in so there was a bit of a shuffle and rush to switch places) and then on the day of the wedding I believe Dena used a lot of primer and manipulation to make Color A look similar to Color B, but in the end when I reapplied it, I was left with the chalky color that did not go well with my skin tone or my lips. Beyond that lip-color mix up, Dena did an AMAZING job on my makeup (the pictures are gorgeous and I couldn't have asked for a better look!) and she was incredibly kind, prompt, personable, and professional. I would recommend, though, to future customers that you write down yourself what makeup colors and brands you decide on with your makeup artist so if you accidentally get a color or another service that does not seem correct to you, you can verify yourself with your own information, because everyone makes mistakes. Dena tried to resolve the issue, which I greatly appreciated and she was very responsive. In the end, the issue was not able to be resolved and I never got the name or a sample of Color B, so I requested a refund for the touch-up kit.

Dena from Sunless 2 Go did such an amazing job with my sunless tan, as well as my manicure. I never…read morefeel like my hands can look good (I'm a nail biter, after all) but she made my nails look gorgeous! The whole experience was comfortable and fun. I'll definitely go back to S2G for my sunless tans and my mani/pedis. Loved it!!

Great service. They take walk ins. Very friendly. A little cheaper if you bring cash. Will be back…read moreagain.

I went here a couple times at the beginning of my waxing journey. I got multiple brazilians (4-5)…read moreand finally decided the student price wasn't worth the experience and I'd rather spend a little more money for some customer service and quality. Yes waxing is painful, but this seemed like the goal was to get me in and out in 10 minutes or less. It seemed like there was no consideration for my comfort. On top of that, I left every waxing with bruises (which can happen if you're not hydrated) but also burns and raw skin patches that took a long time to heal fully. Any complaints I made, I was told to purchase something from their extensive line of pre and post care ointments and products, and that the wax was kept at a regulated temperatures. I just think customer care wasn't prioritized and it wasn't a great experience.

I have been a customer at Henry's salon and Gina does my hair. In my opinion she is the absolute…read morebest at her profession. Her personality is wonderful as well. I have recommended friends and family to her and all have been so pleased. The staff is outstanding and personable. The atmosphere is exceptional. Going there is a real treat. Even if one needs a last minute appointment they accommodate. Henry's Salon deserves 5 stars.

I went on a Tuesday around 4pm. There was only one customer in there, so I was helped immediately…read more I got a gel manicure and a gel pedicure ($75 total). They had a nice selection of gel colors, but they displayed them differently than most salons I've been to. They painted the color onto the top of the bottle instead of having nail examples. I didn't like that! It was hard to imagine what the color would actually look like on my nails. We started with the pedicure. When the other technician was done with the other customer, she started on my manicure. It took just one hour to get the services done, which for me is pretty fast. Both of the technicians did a great job. The one complaint I have is that once the second technician started working on my nails, the two started talking to each other for a long time. It was pretty weird. I've never had nail techs talk to each other over me. Besides that annoyance, I had a good experience here. I'll be going back again.

I had one broken acrylic nail and I went to this place to get it fixed yesterday and today the nail…read morehas lmfakoeb off after I pushed a drawer in. I want a refund and I would never go to this place again

I have been coming here for many years. It has recently changed hands but you can still be sure of…read morea great cut. The decor has been updated and the shampoo sinks are actually comfortable. Who knew? Definitely a big asset to a small town.

Tracy and Randilynn do an amazing job. Great detail and very talented. Both women have years of…read moreexperience in their craft and pay close attention to detail as well. Everything from a high and tight, color, perms, waxing and updos. Tracy has done my hair for years and I'm always pleased. Both girls are constantly busy and there's a reason!

This was my second visit at Angie's Nails and I must say I've finally found my nail salon. I've…read morebeen to 4 different nail salons since moving up from Orlando in January and there was something I did not like at each of the salons I tried except for Angie's. The first time in 3 weeks ago, Lucky did my nails. I had a nail take off and full set. He did a good job. The nail tech Caly that was in the station next to him did some beautiful sets on a couple ladies. I loved their nails so much I had made my next appointment with her. Needless to say, I love my nails!! As for the salon itself, it is comfortable and everyone seems nice!! Thank you !!

New nail place which opened! Definitely enjoyed getting my mani and pedi there…read more The plus about it - they're one of few places in Rochester that offer dip manicures. It's basically a step up from a gel mani -- lasts long but isn't as damaging because you don't need to stick your hands under UV lights. They are slightly more money than most nail places I've found but not by much. I'll definitely be returning for my next pedi :)

I'm a lash newbie and had no idea what I was getting myself into and was pleasantly surprised. The…read morewhole experience was great and the lashes looked amazing. They weren't too dramatic and added that little oomph to my face that I needed. What a boost of confidence they bring, similar to that feeling you have when you where heels. The folks at Besos are professional and down to earth. Great conversation and explained everything very well. The lashes felt great! I thought they would feel heavy and cumbersome but I was wrong. Do yourself a favor and go get you some. You won't regret it!

Marci is a wonderful stylist. She is a perfectionist and…read moretakes many classes to update her techniques and know how. You feel comfortable from the moment you walk in the door, and if you are like me, she sees people on a one to one basis so she can focus in on you and your needs. I highly recommend her.