This is a honest review that came from a year of experience, read the entire thing so you learn what a nightmare this place is, I don't typically write reviews but I don't want anyone else to get stuck in this situation that we did.
This is one of the worst places to rent from DO NOT move here. It doesn't even feel safe at all, I don't even feel safe outside here alone, even during mid-day, there is also some suspicious activity that occurs here and reported drug use, several years ago two people were killed here... Also don't even feel comfortable having windows open bc everyone's always peering in, zero privacy if the windows are open so you're forced with barely any natural lighting. Don't believe any reviews that are positive because they are either written by the employees, written by customers who want their deposit back and as soon as people move here they are asked to leave a review, so they never got the true taste of this place when they wrote their review. It is extremly overpriced for what they have to offer and any claims about "high end" or "luxury" are complete lies. First, the "hardwood" flooring is some cheap plastic-like material with ridges throughout it, which makes it difficult to clean, uncomfortable to walk on without shoes. When we first came here and toured the sample apartment it felt nice and the employees were what seemed to care about the customer's needs, and the prime location was why we rented in the first place but it was a tour of lies.
One of the reviews said they would at most pay 1k per month and this place is definitely not worth any more than that, but we were expected to pay 2500 a month, incredibly greedy and they try to squeeze as much money out of you as possible, they don't care about you, they care about your wallet. There's also a hoard of stray cats, which we called about before but they have done nothing to provide them with a shelter and the cats were always fighting. Someone stole parts of our car and we never get our parking spot & are expected to pay to park
Within the first month of living here, we have had a tremendous amount of problems, the second bathroom's tub had an enormous leak and even leaked into one of the other bedrooms, they fixed it by covering it in Bondo which is just a cheap and quick fix. Also, the tubs are covered in Bondo and always crack repeatedly and they never use a different solution, and it makes an easy place for mold to grow. Then in our master bathroom, the shower leaked so it was reported SEVERAL times but they only put tools in it, left, and never even fixed it so we were paying for a two bathroom apartment but only could use one shower for three people. Don't even get me started about the water, it is not even drinkable, it tastes disgusting and made everyone, including our cat, sick with major stomach issues, it has a foul smell and one time there was a chunk of something that came out of it. The water also has weird black flakey things in it quite often, so we are always required to haul in a ton of gallons/bottles of water because of this, not to mention it's probably awful for your skin and hair. Also, within a few weeks of living here, our dishwasher broke and everything broke incredibly fast.
Next, when we first moved here there was roaches and bugs EVERYWHERE, like it was insanely common to spot one, their "pest control" is absolute garbage because they only come in very rarely when it's supposed to be more often and when they come in they only spray two things and leave after five seconds, to deal with the roaches we had to buy our own raid and spray ourselves since they did an extremely insignificant job, also on the side of our outside wall there was a massive spiderweb which they never took care of.
This might not bother everyone, but they never even put ANY decorations up for Christmas time and we were left with the hideous blue lighting on the sign. The pool and pool area is always filthy, sidewalk is janky. Toliet doesn't flush right.
The doors look like they would be nice, but they're cheap and flimsy, the dining room isn't even an actual dining room, just somewhere to put a small table. Our stove broke, zero respect for your time, whenever they have something in your apt they show up whenever they feel like it.
Our air conditioner always leaks and they suck it out to "fix" the problem but it never actually fixes anything and it makes our apartment stink like mold whenever it is on.
Our neighbors are rude, not all of them but, when we first moved here we were smiling and waving at everyone, only for an evil eye in return. The trailer park next door also always plays loud Mexican music all the time, our neighbors made a complaint against us even though at two AM they are stomping and making loud noises upstairs, a car always has there lights on through our bedroom window at night read more