I truthfully loved living here. I find it is hard to find good apartment complexes and a good leasing office. I didnt really have any issues with the leasing office. They were understanding and worked with me majority of the time. They weren't bad but nothing over the top great. The complex itself is beautiful, well taken care of, close to a lot, pet friendly, and flexible! I lived in a one bedroom then transferred to a two bedroom. They tried to offer me an option to stay and I would have but the prices here are HIGH!! You are truly paying "luxury" pricing for a complex that is like every other. Greystar communities are great and I will be continuing to live in another greystar community that just works better in my price range! Thank you for an amazing 2.5 years read more

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I toured this property along with many others while visiting Naples, Florida, and Lago Apartments completely blew the rest away. From the unbeatable location to the amazing amenities and beautifully maintained grounds, everything about this community stands out. The staff I met, Linda and Stacey were absolutely outstanding and truly exceptional at what they do. They made the entire experience welcoming and effortless. I can't recommend Lago Apartments highly enough. Once you're there, you won't want to leave. As I was leaving, I also had the pleasure of meeting the property manager, Henry, which was the perfect finishing touch to an already incredible visit. I'm beyond excited and very much looking forward to becoming a resident at Lago when we move to Florida! read more

Update: 11/21/24 Woke up to the elevators down again. Having my 80 year old mother cancel her flight from South Carolina for Thanksgiving, knowing that this is too risky to have her trapped on the 4th floor with the incompetent management and "repair" service. No word's could express my feelings about this place. Do not rent here. Lawyer time. read more

I moved out in June after living there for three years. The recent reviews (Charmaine, Jaycee) are accurate: noisy, thin walls, inconsiderate neighbors, smoking, barking dogs, loud music, and scam fees. I called about our deposit refund and was told we'd receive a damage invoice despite repairing all holes and paying for their in-house cleaning service. They claimed our apartment needed an "air cleansing service" due to a "sour" smell, which is absurd as we don't smoke and always kept it clean. The supposed refrigerator door damage and other "damages" were non-existent when we left. Expecting a small refund after the $170 cleaning fee, I now anticipate a large invoice for "damages," which I'll contest in court. We also paid a $400 non-refundable pet deposit, supposedly for pet-related issues, but it seems to be another scam fee. Beware of this scam when signing a lease; you likely won't get any deposit refund and may be charged additional fees. Our rent started at $1500 for a small one-bedroom, with zero closet, cabinet, or living space. Over three years, rent increased to over $2000. We stayed due to a rate lock amid dropping resident rates and community issues. Now, they offer two months free as occupancy crashes, for good reason. The community quickly felt like a trashy party venue: glass containers, loud music, inappropriate behavior, and vaping at the pool, which was never heated and often closed for feces cleaning. The smoke-free policy is ignored; cigarette, marijuana, and vaping smells fill the halls and units. Cigarette butts litter the area, and management did nothing about it despite complaints. Dog waste is another issue. Despite waste bins and bags, many residents leave waste unattended. Our patio was unusable due to the downstairs neighbor's dog waste. The "poo prints" program for identifying dog owners is not enforced. The dog run is a muddy, waste-covered mess, and there have been multiple dog attacks. My dog and wife were both bitten, leaving scars. The gym is chaotic, with weights left unorganized and kids from other neighborhoods sneaking in. We eventually stopped using the amenities due to these issues. Thin walls mean constant noise from traffic, barking dogs, loud music, and inconsiderate neighbors. Despite numerous complaints to management, nothing changed. Units are listed on Airbnb, leading to strangers trying to access our unit. We witnessed a prostitution ring bust and frequent CSI vans due to overdoses and suicides, which management denies. The roundabout entrance is hazardous, with people going the wrong way. The resident portal to address issues is ineffective as posts are blocked. Elevator carts are often missing, possibly kept in units. The community feels unsafe, with some units over-occupied and a transient population. Many residents seem to exploit eviction processes, contributing to an unsafe environment. Work trailers, boats, and RVs clutter the community, despite lease restrictions. The parking situation is worsened by company vehicles, and garages are misused for storage and workshops. Noise and disruption are constant. Maintenance is professional but not personable, and management, while kind, fails to enforce rules. Grounds are somewhat maintained, but inconsiderate residents trash the area. Overall, Lago's "luxury" label is misleading. Poor construction, high noise levels, and numerous community issues detract from the location's appeal. Naples has changed, prompting our move to another state where we are happier. However, being charged for false damages is infuriating. This review aims to warn potential renters and push for necessary changes in Lago's management practices, after paying nearly $80,000 in rent without issues. (limited to 4000 characters, but plenty more to say) read more

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Stay far away from this place! I signed a 15 Month lease and it was one of the worst experiences of my life. Moved out and bought a home after my lease was over and what a complete waste of 30 grand on rent. Walls are paper thin and every morning they leaf blow in the hallways which echos. You can find something somewhere else for way less $ or purchase a home if you can. Paying a little bit in interest to own the asset that will be yours is better than even giving another single dollar to greystar. read more

We have loved this place the second we moved in! The staff has been great and helpful, when we've needed them. Also, the maintenance crew is always so helpful, polite and eager to help fix the problem (lickity split). Regarding the previous review, please take into consideration that you will hear noises in the apartments, it's an apartment complex. That tells me that there is life in these building and you live in such a Beautiful community that who wouldn't want to move around. =) The amenities that is here is great and clean! They also do little things for us like get togethers to keep us united. Who can say that about where they live.? Just know that the people working here are kind, have feelings too. They are dealing with things as they come up. So be patient, kind and most importantly treat them and everyone they way you would like to be treated. Blessings to you! read more

Horrible Expience. Smoking neighbors fumes fill your apartment and your lungs every day. Every time we go for a walk we see other peoples Dog's Poop just laying there. Difficult to find a parking spot if you get there after 3 or 4 pm. Amazon sometimes uses the Hub and most of the time they leave your packages all over the floor and on top when you can't reach unless you a giraff (Amazon ignores the instructions here ie: to leave at your front door etc.). read more

This place is absolutely atrocious. I work from home and made a big deal out of making sure the units were quiet. I specifically asked if there was concrete between floors and I was assured there was. 2 disrespectful people have lived above me with dogs that they let bark all day long. I can tell where the people are above me at any point in the day. One dog just runs around above me all day long starting at 7am and you can tell it is playing fetch and I can hear the ball bouncing. Leaf blowers and wood chippers are parked outside my place MANY times a week. The elevators are frequently not working. The crews will leaf blow the same area for literally hours on end each time - the same area over and over!Maintenance uses a garage below me as storage that is going up and down at least 100 times a day, again starting at the butt crack of dawn. Other people around me are breaking the rules and using their garages as storage/wood shops etc.. There are huge work trailers in parking lot. Pot smoke fills the halls frequently. There is a Lamborghini in another garage below me that the guy revs up every morning inside (vibrates the whole apartment) and speeds away that I can hear until the car must be a mile down the road. Neighbors are extremely disrespectful. The leasing agents completely lied to me and I am desperate to get out of here as I literally have to leave my home and work in a Starbucks to get anything done. Zoom calls are a no-go most days due to the disruptions. Do your homework. Don't let lease agents sweet talk you - they will say whatever it takes to get you in - they're sales people. Rental rates are going down and occupancy rising. My own place is leasing for $300 less and I've been here 5 months. Definitely don't let the 2mo free rent get you. Maintenance came into my place unannounced to resolve a "loose screw in my balcony railing" that I never complained about. Generally you should only see those 2mo free deals with new construction unless something is wrong. People are constantly moving in and out. I am desperate to get out of here as soon as possible, or at least get into a quiet unit. read more

Beautiful Apartments ! Very new and modern . I have zero complaints loved my time here. Staff is amazing!

This place is a total rip-off. Avoid it like the plague. The noise from other tenants is horrific. Management is no help whatsoever. I pay $2200 a month for nothing. And, on top of that there is garbage fee! There is dog manure everywhere. Do yourself a favor and rent somewhere else. They would sell their own mother for the rent, but won't do a damn thing to help you out. Save your time, money and aggravation. This place is the pits. If I could give it a zero star rating or a negative ten star rating I would. They are all a bunch of crooks. Not to mention that they smoke pot in the building like it was candy. read more

Love this place. Definitely higher price point but it is "Luxury" for a reason. The amenities, free events they arrange for the residents, the Lago Team definitely goes above and beyond for their residents! You will feel like you are living at a resort. Very professional and well ran management. The maintenance service is too notch as well!! I would live here forever if I could read more

Lago Apartments - Salt water pool - Apartments Near Me - Naples, Florida

Lived here for over a year now with no complaints! The office staff is always friendly and helpful when we need them. The amenities are really nice and worth the rent. We haven't had noisy or obnoxious neighbors. Would recommend living here. read more