Best for credit unions if you are in the market. I love the online platform and ease of use. ​read more

Navy FCU is a credit union serving all branches of the Armed Forces, plus veterans and their…read morefamilies. Since I've never served in the military, my qualification is my father was a World War Two veteran. One advantage to belonging to Navy FCU is their customer service is open 24/7. Additionally, since they have very few branches across the U. S., most transactions can be done on line or via the telephone with customer service. Additionally, Navy FCU has ATM agreements with many other credit unions which allows you to access your accounts locally. I've not had any experience with loans from Navy, but I can tell you in general their savings rates are among some of the highest in the country. Navy has several savings specials throughout the year that are outstanding when compared to local institutions. Once I became an established member, the customer service via telephone has been outstanding. If you live in the Louisville area, the closest brick and mortar branch is in Radcliff KY, right outside one of the Fort Knox gates. I have visited this particular branch twice. Both times the business I needed to conduct was handled quickly and efficiently. So far I am extremely happy Navy FCU. One final note: Qualifying and establishing your account with Navy can be lengthy and requires several documents. Their security protocols can be difficult to establish, but this should give you peace of mind once established.

Great team of folks who genuinely care about their customers! I highly recommend this agency.read more

They have helped me so many times when I was in financial need. I personally think they have very…read moreresonable prices for loans and check cashing fees. Also the staff is VERY nice and helpful. Lori, Wayne and Jesse are the best when it comes to customer service. It can be a bad experience when it comes to this store and the staff I named above they make it all good! Highly recommended.

Highly recommend! Everything was reasonably priced, extensions were filed & in the end I'm very…read morehappy with the outcome of the work!

When I recently purchased my car, the Dealer ran financing across multiple auto loan providers, and…read moreI was shockingly surprised at CCU's low rates! I had never heard of this CCU before, despite having experience in the banking industry. They have been easy to work with and again - the rate was amazing! I've seldom left a dealer happy about my payment before, but my experience with BMW of Louisville and CCU changed that. If I had any critique, I would only mention that their website isn't as user friendly as my household banking (Chase). That being said, I can deal with that for the value I am getting.

I was a member of Louchem Federal Credit Union when Commonwealth took over. I thought the branch I…read moreused would become this cold, unfriendly branch, but I was wrong. The people still make it feel like the old Louchem location. I really appreciate that kind of customer service.

This is does all the things you want the bank to do, although their set up is confusing for a first…read moretime user (the drive through ATMS are in another structure, it's unclear as to where you go in) and it is difficult to get to from the street. Also, while some services are free for customers (checking, etc) none of those free services are unique to Chase Bank. It is also difficult to get here from the main road. Everyone who I've dealt with there has been very kind and efficient but because of some of the issues with getting in and out of the bank I tend to use a different bank. It also takes a long time for the line to move whenever I am there. Other Chase locations are more efficient.

Hard to get to from the street. Not efficient inside. Now the drive up is about to close. This is…read morenot the best chase to go to. I trust this establishment but prefer not this location mainly for the weird set up that seems to keep getting worse

Jenny has done our taxes for years. She is precise, accurate, knowledgeable and on schedule for…read moreeverything regarding our taxes. Up to date on all the new tax laws. I trust her explicitly. Definite 5 stars

I called to get an estimate on how much my taxes would be to get them done here, and I was told…read morethat I could not get an estimate over the phone. The lady I was speaking to then said "and and I'll go ahead and tell you right now that I can't have your taxes done by April 15th." I called her on March 17th. She was very rude throughout this coversation and quickly hung up saying "okay bye." Also, the only other 5 star review that she had is from James TIMBERLAKE. Steer clear folks.