Mead installed a new Trane furnace for us about 8 years ago. Since it was installed, it has been nothing but trouble. So much so, they had to install another new furnace, which also gave us numerous issues. We had a heat pump installed two years ago, which pissed Mead right off. Any furnace issues, he blamed on the heat pump. A week ago, our furnace died, no heat!! I called Mead and he is refusing to repair the furnace saying it is the heat pump. I called Reliance since then and they told me it is the blower motor on the furnace that failed, nothing to do with the heat pump. I called Mead back to let him know, as the furnace is still under warranty. He has yet to call us back. So here we sit, in the cold, waiting for a part Reliance ordered for us. It's Paul's problem that he invested in Trane, an inefficient piece of junk and is now left holding the bag on all repairs. I would NOT recommend Mead. Heartless people, leaving us to freeze!!!! read more