Cancel

    Open app

    Search

    MDY Group LA

    5.0 (1 review)
    Closed • Closed

    MDY Group LA Photos

    You might also consider

    Recommended Reviews - MDY Group LA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - MDY Group LA

    You might also consider

    Verify this business for free

    People searched for Electronics 1,608 times last month within 15 miles of this business.

    Verify this business

    Best Buy - Where the hood had been mounted

    Best Buy

    3.2(1.1k reviews)
    5.5 mi•Sherman Oaks
    •$$

    What ever your needs, electronically and more, it's at Best Buy. The employees have been great,…read moreattentive, knowledgeable and accommodating!!! So glad I can just get in my car, drive to Best Buy, get what I need, have it shipped for free if it's not in-store and go back for all tech support.

    Manager named Jonathan declined my return because I had "returned too many items in the past". He…read moresaid my account was flagged and that they wouldn't accept anymore returns. I called Best Buy corporate and also messaged them via text chat and both confirmed they don't enforce such policy and that there is no hold or flag on my account. Clearly Jonathan was lying about my account being flagged or having too many returns. If I were to guess, they probably don't want the return affecting their sales numbers. The whole thing was just odd from the start.(I have worked at geek squad in the past) The checkout usually checks the returns in front of the customer but in this situation they took across the other side of the store and had me waiting for a while. I didn't think anything of it because they said they needed to check the item and print the return receipt for me. That's when they returned with the item and said my account was flagged. Jonathan then mentioned that I could try shipping it, in order to return it but that it would not be guaranteed a refund. It was unprofessional and bizarre. I would avoid going to this store for any needs because they make it very difficult for you to return an item.

    Photos
    Best Buy
    Best Buy
    Best Buy

    See all

    Best Buy - Canoga Park - Geek Squad

    Best Buy - Canoga Park

    2.6(607 reviews)
    3.5 mi•Canoga Park
    •$$$$

    We bought 2 Printers from Amazon, both were not compatible with my phone or Computer. We purchased…read moreanother one from Best Buy. We had 4 Service Calls from Jose' F, from The Geek Squad, he was so amazing, he took his time each time to explain everything. We are 2 Seniors and needed his compassion and his ability to get things done in a timely way. Everything is working Great, I am happy to say! Best Buy you are Lucky to have such a knowledgeable, Expert on your Team! Thank You, Bill and Marlyn

    I purchased a refrigerator from this Best Buy, and the experience was completely disorganized from…read morebeginning to end. I discussed haul-away with the sales associate, Brian, but he failed to include it on my order. That mistake set off a chain of service problems. The delivery crew arrived around 8 a.m. despite my scheduled 3-7 p.m. window, then left the new refrigerator in my garage because they could not remove the old one. Best Buy arranged haul-away the next day, but that crew removed my old refrigerator and refused to install the new one. Support promised another crew would arrive within two hours, but nobody came and no visit had actually been scheduled. When I returned to this store for help, I was told I would have to wait several more days. I was left without a working refrigerator, lost food, and ultimately had to move and install the refrigerator myself. Every department passed the problem along, and nobody took responsibility. I have shopped at Best Buy since I was a kid, but after this experience, I will take my business elsewhere.

    Photos
    Best Buy - Canoga Park
    Best Buy - Canoga Park
    Best Buy - Canoga Park - Best Buy

    See all

    Best Buy

    MDY Group LA - electronics - Updated October 2026

    Loading...
    Loading...
    Loading...