This place is the go to spot if you're in Canoga park. Customer service is great knowledge is…read moregreat. I love this store keep them going

I always meant to leave a review. I came in some time ago on the recommendation of a friend who…read morelives nearby. The battery on my Honda Pilot key fob was dead. They quickly found the battery it needed and replaced it. Very friendly, affordable service. It lasted me until I sold the car.

Jeff has not only been essential in the set up, running and maintaining of all the email addresses…read morefor Natalie Fragrance but working with Shopify to maintain and trouble shoot the online business we generate.And , also for my personal woes and questions.. I have called him panicking more times than i can count, and , he ALWAYS sorts it out AND makes it seem so easy!!! He is definitely what he says he is COMPUTER and ELECTRONIC GURU!! You can be confidant that your technical worries will be over when you reach out to Jeff.AND he doesnt rip you off with charges!!! Hes my hero!

I took my sons computer that wouldn't bout to Jeff. He was thorough with questions related to the…read moreproblem and helped me check the warranty. He dismissed the problem quickly and had it up and running right away. The price was very reasonable and Jeff was very friendly. I highly recommend him.

These guys really saved me after I accidentally broke my girlfriend's Samsung A52 phone. At first,…read moreI thought the issue was only with the screen, so I took it to another repair shop on Wilshire in Marina del Rey that was supposed to replace the display. Instead, they simply opened the phone, looked at it, and then couldn't even put it back together properly. To make matters worse, they lost the antenna. After that experience, I started searching for real professionals who specialize in micro-soldering. One of the technicians I spoke with recommended Lay Tech Repairs in Tarzana. That turned out to be the right decision. When I arrived, I handed them the phone and explained the entire situation. They inspected the device and said they would try to repair it. Several other repair shops had already told me that the motherboard was damaged and that the only solution would be to replace the entire board, which would have meant losing all the data. Instead, these technicians were able to reconnect the damaged components and repair the board itself. They fixed parts that other technicians had said were impossible to repair. This was extremely important because losing the data would have been a huge problem. I was simply looking for someone who actually had the skills to do the job properly. They took on the repair and completed it the same day. The repair wasn't cheap, of course, but I received the phone back that very day. Since Tarzana is quite far from Santa Monica, I asked them to send the phone to me with Uber, and they arranged it without any problem. I'm truly grateful and confident that they are real professionals who can handle complex repairs that many other shops in Los Angeles refuse to even attempt. Technicians like this are rare, even in a city as large as Los Angeles.

Amazing service, he was really kind, the fix was quick, very educated and speaks spanish.read more

Smart Shop is THE best spot to get cameras alongside all sorts of awesome smart home / phone…read moregadgets & accessories. The owner Justin installed 2 cameras in my warehouse and is available anytime we have any questions or need any help. Very reasonable pricing and quality products, you cant go wrong with that!!

Great service! These guys really got me out of a bind with my Nest thermostat. It's finally working…read moreat home.

Michael is a very helpful individual and he was happy to provide answers to our questions. We had a…read morecomputer go down and needed to know how to proceed. His professional attitude was comforting and I would recommend him and Tarzana Tech to anyone in need.

I called Mike this past Saturday because I tried to update and reboot my older laptop and all I got…read morewas a black screen. I run my business from this computer and was concerned I would lose data. I took it over to Mike and he fixed it in a few minutes at no charge! He even gave me some recommendations for new PC's to purchase since this one is on it's last leg. Superior service and a kind guy as well. Thank you!!

Don't trust the owner, they are scammers. They sold me stuff that does not work and will not fix it…read moreor take it back. Bad Experience.

I've been coming here with my dad about a year now. I love the staff so much. Customer service is…read moreon point! Super helpful. I love coming here for the speakers!

My son and I have been to this particular Best Buy throughout the years. I have nothing but good…read morethings to say about their great selection of items, starting from their appliances and ending with all types of devices. They also have special aisles for movies, DVDs and unfortunately discontinued CDs. It's ok, I'll live. I have plenty of CDs to last me for a lifetime.. Service is impecable by all the employees. The minute you walk in until the minute you walk out. This is a BIG store. 2 stories. Has an elevator, escalator and 2 bathrooms. On this visit we were looking for a phone charger for my son's I-phone 13. An employee helped him find exactly what he was looking for and the price was affordable. $27.40 (including tax). As he was shopping for his charger, I was on the 1st floor looking for different styles/labels of vacuums and microwaves. Sarvin and Kelly were very helpful showing me different models of both appliances. They were a tad expensive for our budget. The last vacuum that we got from here is almost 10 years old. We will definitely return to see if they have anything that costs a little less. They do have some sales items which is a plus. It's a very nice, clean store with plenty of parking all around. 10/10. They also have snacks/beverages. We were there on April 3rd around 7pm. Thank you Best Buy Sarvin, & Kelly.

Nick went above and beyond to help us choose the right phone, even though the store had technically…read morealready closed about six minutes earlier. He never rushed us and made sure we felt comfortable taking our time to find exactly what we needed. He was attentive, thorough, and checked in on every detail to make sure everything was perfect. I had gotten off work very late, and the fact that he still took the time to help and support me meant so much. I truly appreciate his patience and dedication. I highly recommend asking for Nick if you visit the Best Buy in Sherman Oaks--the team should be proud to have someone like him. 10/10 experience!

I've only had GREAT experiences at Best Buy. I've had the same salesperson twice, Efran, who has…read morebeen extremely helpful and made suggestions that saved me money. The same day I bought that new computer, I also got a replacement monitor for another computer that had a ruined screen but the hard drive was working fine. Luckily I'd brought that computer to make sure that it was all connected right before I left the store. Well... it did not connect. Oren at Geek Squad helped me for an hour and a half until he resolved the problem, which was super complex. He said he wasn't going to give up, and he didn't. This was outstanding customer service and I couldn't be more pleased. I'll get all my electronics from BB in the future. Thank you so much, guys!

(Note: another older review has a very similar complaint to mine so I assume it's the same rude…read moremanager) WARNING: The short bald manager has a napoleon complex--rude and condescending, even in front of children. I've been a Best Buy customer for 25+ years and came in to return a ~$60 gift without a receipt. I've done this before with no issue, yet the cashier claimed that policy hasn't existed in 10+ years. The manager doubled down on that--completely false. Even Best Buy states it's at the manager's discretion. I've spent over $100k here ($900 just 2 days ago), much of it at this location, and have never experienced service this bad. He even muttered for us to never come back as we were leaving. This is how you lose loyal customers to online retailers. Disgusting behavior. The ONLY reason this isn't 1 star is because I still like Best Buy as a company--this experience shouldn't reflect the brand, but it definitely leaves a bitter taste. Shameful. I hope appropriate action is taken.

I can't say enough about Jack and his Radio,TV, electronics repair shop in Reseda. Last Thursday I…read morecalled Jack around 3pm telling him I was on my way to drop off my OBD2 diagnostic reader that I use to connect to vehicles in order to perform smog checks on all 1996 and newer vehicles. Without this unit I can't test all these vehicles. Jack without hesitation said no problem bring it in and he would wait for me a few minutes after 4 if needed being that they close at 4. Right when I walked in the door I knew I came to the right place. Jack is very friendly, knowledgeable and has years of experience. He started to look and work on my broken reader before I even left . On my way home, thinking my business would be down for a few days Jack calls me to let me know he is half way done repairing it and to pick it the following morning. Amazing work done by a more amazing person. Go see Jack for any electronic needs or repair. They also do alarms and car stereos. - Thanks again Jack!!

Fast and honest service! Jack fixed my father's small…read morecassette player- it meant the world to us. Highly recommend!!

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

Chris is nice, seems knowledgeable but lacks a work ethic to match. Repaired my zenith console…read morerecord player. The next day after Chris came to my home to install it I reached out to him about audio dropping from one side. I've text and called him over the last 4 months. The times we've talked he has expressed getting a needle and swapping it out. EVERYTIME he has said, let me see if I have a needle. Maybe I can come by tomorrow or whenever. I say ok let me know and I never hear back from him. A few weeks go by and the cycle repeats itself. I've refrained from leaving a negative comment but I talked to him on Tues he said, "let me see if I have a needle in my box, how about tomorrow". Told him no one would be available tomorrow but Thurs or Fri, he said ok. Heard nothing and here we are. Its Saturday. Called him, no answer, left a message. So I have a console that plays records that will periodically drop audio. But if you ever so lightly tap the back of the tone arm audio might return. So that's what I got for $675.