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    Centrum Surgical Center-Healthone

    Centrum Surgical Center-Healthone

    2.7(23 reviews)
    6.6 mi

    The entire staff at Centrum Surgical Center is AMAZING! !…read more I was greeted instantly at the desk and given documents to sign. My surgery was scheduled at 10:15A but because they were running ahead of schedule, I was in the recovery room before 10:15A. Paul was my nurse who prepped me and he talked me through everything and had awesome bedside manner. I was also greeted by the Anesthesiologist who introduced herself and asked me what surgeries I have had in the past and if there were complications. Ian rolled me into the operating room and helped me transfer onto thw operating table along. The Anesthesiologist (sorry, I forgot her name) was talking me through the sedation. Per the hubs, my tonsillectomy was only 20 minutes and then I was in recovery for an hour before going home. The nurse in the recovery room (also forgot her name) was awesome and gave me a popsicle and water. She also wheeled me down to the cars. I also received a phone call from Centrum this morning asking me how I feel and offered their assistance if I needed anything.

    I was a bit anxious about my surgeon using this surgery center after reading some reviews. I had…read morenever been to this site and was very apprehensive when we pulled up at 6am and there were zero cars in the parking lot. It was a bit hard to find the location and seemed to be pretty desolate. However, once we found it, I stated to feel immediately better. I had a pretty major surgery and have to say that my nurse Ivanna was AMAZING. I was very nervous going into the surgery and she made me so calm and at ease. She was personable, kind and knowledgeable! She made the experience so wonderful. You can tell she truly cares! The anesthesiologist, Dr. Kentish was so personable and lightened the mood to put me at ease also. I would recommend this site to anyone!

    MD Pain

    MD Pain

    2.6(13 reviews)
    3.5 mi

    I have a long history with MD Pain, starting in 2013 after an accident when I started seeing Dr…read more Kevin Smith. The doctors are amazing and are the reason I stayed as long as I did. However, the consistent difficulty dealing with the front office staff became increasingly frustrating to deal with so I left. I returned in 2022 after being told things had changed. Dr. Merkow was helpful, extremely knowledgeable and understanding of my unique medical situation. However, the management (specifically Office Manager Dava Thomas and recently new manager Daniel Li) maintain a toxic environment where administrators override medical needs. After four years as a consistent monthly patient with no major issues, I received a sudden "probationary letter" in February 2026. This was never discussed with me face-to-face at my monthly appointments or by my provider whom I see monthly and understands my unique health challenges. When I asked for clarification, I was publicly interrogated and scolded by Daniel Li regarding my attendance and private medical matters in a humiliating, dehumanizing way. Following Mr. Li's behavior, I emailed Dava Thomas. My concerns were met with excuses, and despite not breaking a single probationary condition, I was abruptly discharged via email for "attendance patterns." In her letter, she claimed my missed appointments were "not related to my medical condition," despite not being qualified to make that determination and never inquiring about my specific disabilities or reviewing the accommodations I requested. She essentially made a medical determination with zero qualification or documentation to back it up. Their internal records are a mess of contradictions. For example, on 1/9/2026, their ledger marked me as a "No Show," yet they billed Medicare for a face-to-face visit and issued my refills that same day. At MD Pain, you cannot receive a monthly supply without being physically present. Their records are either negligently incorrect or they are billing for visits that never happened while simultaneously charging patients no-show fees. Furthermore, they have me marked as a "No Show" on dates when I proactively called for guidance due to my medical situation; on those calls, I was explicitly told by staff to cancel and reschedule without any mention of fees or disciplinary procedures. To then use those exact instances as grounds for probation and discharge is deceptive and professionally negligent. The office's preoccupation with its online reputation is disturbing. During a routine checkout, I was rudely questioned by Dava Thomas about whether I had left a review. It felt less like a request for feedback and more like an interrogation to see if I was responsible for recent negative comments. Patients here report being threatened with dismissal for honest feedback. It is telling that the negative reviews here are detailed and specific, while the generic more positive reviews seem curated to hide the reality of how patients are "processed." In the business of healthcare, especially pain management, it is abhorrent to treat vulnerable populations in such an abusive and dismissive manner. I have documentation to back up all my experiences.

    Maimed, Mangled & Mutilated! - How MD Pain and its Lone Tree Surgery Center injured me and refused…read moreto aid my recovery. If any readers are consulting with MD Pain or scheduled for a procedure at Lone Tree Surgery Center, BE FOREWARNED!!!: they're all considerate and hospitable until something goes wrong - then they disappear behind their corporate "firewalls" leaving you with your pain and misery, to fend for yourself. In October of last year, I underwent surgery at Lone Tree Surgery Center owned and operated by MD Pain. After the surgery, something hard smacked my head fracturing a tooth, breaking my jaw, and giving me a bleeding mouth wound. When confronted about this incident, MD Pain pawned me off to Lone Tree Surgery Center's administrator who pawned me off to their insurer who then pawned me off to their law firm who smugly claimed my wounds were due to pre-existing conditions and therefore not worth an investigation. I should note that 6 consultations with dentists, physicians and an oral surgeon, plus 3 Xrays and an MRI all confirmed my wounds were due to traumatic head injury. A must worse condition followed - 15 months and counting of painful neck spasms, hard muscle cramps and severe headaches every-single-friggin'-day! So I'm initiating a medical malpractice claim against MD Pain and the surgery center and using whatever means at my disposal to spread the word about their nefarious pretense of patient care. Hah!

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    MD Pain - Statement I was provided in showing incorrect documentation. I have an explanation of benefits and rx refill for this date.

    Statement I was provided in showing incorrect documentation. I have an explanation of benefits and rx refill for this date.

    MD Pain - Claim filed and approved for visit on 1/09/2026 to Medicare.

    Claim filed and approved for visit on 1/09/2026 to Medicare.

    MD Pain

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    MDPain - painmanagement - Updated May 2026

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