They are not consistent in their care, they are not answerable or helpful when something goes wrong, and they do not, DOT NOT listen. If something goes wrong, YOU ARE ON YOUR OWN. A year ago I went to Dr Yang for my knees, asking about a HLA gel injection. Right off the bat he offered me a partial knee replacement on both knees. I declined and he gave me the HLA gel injection. It was only mildly painful, I was able to walk out of there and all seemed well. He tried to talk me into a steroid injection within 3 months but I really didn't need or want it. A year later I came back, my knees were just then starting to give me a hard time again. But wow, was it different this time. Yang glanced at the Xray (not an MRI as before) and stuck the needle in and the pain was so severe I screamed and almost passed out. And it continued to build in severity as he continued to push the entire syringe of gel into my knee, as I sat there screaming in pain. He just kept going despite what was happening. And then he did the same with the other knee and it was even worse. Listen, I do not have a low pain threshold, this was like, a 15 on a scale of 1 to 10. It hit me so hard. This was not "NORMAL". I don't know what was wrong but something was definitely wrong. I kept telling him, "It wasn't like this last time!" Yang looked confused and said he was very surprised too but said it must just be that I was very tight. He said surely it would stop hurting soon and he left. I could not move my leg without excruciating pain and I couldn't stop crying, the shock of this whole thing just undid me. I was sitting there wondering, what the hell did he DO? An assistant came in, offered me a kleenex and told me to "laugh it off" as if it were some little thing I was overreacting to. WOW. They left me in there for about 10 minutes, saying it would stop soon, then tried to get me to walk, but my legs would neither straighten out nor bend much without very sharp pain. This went on for another 10-15 minutes then they insisted on wheeling me out to my car so I could drive myself home! It was as if they can't take any responsibility for bad results and just wanted to be done with me and get me out of there. I repeatedly tried to tell the girl who wheeled me out where my car was and she half-listened to me and went to the wrong floor and then the wrong direction. I kept telling her, no the car is over there, down this ramp over here... At one point I pointed directly at it, but she would not look or listen. She would say something like "we're almost there...". And I am not ill-spoken, I was quite clear. When she finally got me to my car, she wheeled me to a position behind the car on the PASSENGER side, an arms length away from the back of the car, and had me get up, not offering to help me do so. As soon as I was able to stand, rather than help me get around and into the car, she took off and just left me there, clinging to the back of my car. YOU try getting into the drivers seat of a car when you can't bend your legs certain ways. It was painful and I just felt traumatized. After I got home I followed directions, put it up, iced it, took anti-inflammatories, but my knees were very swollen . Yang's office called and told me everything that happened was "normal" so just ice it for 24-48 hours and take Advil. But the bit about this being "Normal" was simply not true. I looked it up. Articles by Johns Hopkins, the Cleveland Clinic, AI results from searches, all said that severe pain in an HLA injection is NOT NORMAL and I should consult a doctor. So I called them back and got a nasty nurse who kept talking over me and calling me "Ma'am". God, I just wanted to bitch her out but kept my cool. Eventually she wound up telling me some pain and swelling is "normal" and just keep icing it and refused to have me come in to be seen for it. As if it was really just a little pain, just a regular common occurrence. Which even Yang said it wasn't. I don't know if they were just not listening or just didn't believe my pain was real or that I was just some problem crybaby patient who can't take "normal" pain. It angers me so much to be totally disregarded in this way. But it doesn't matter WHY they did this, they are incompetent at best. If they will do this to me, they probably will do it to you too as soon as something goes wrong. I can ditch them, go to another Doctor and get an MRI and have the soft tissue actually looked at and just forget these people. But this kind of nonsense can cause real damage, so I don't recommend these guys. It's not a healthy choice. read more