My wife and I chose Dr. Tiffany Chen after extensive research. We loved her relaxing calm demeanor…read moreand her confidence. I have taken a little while to write this review as it's been a crazy month with Covid taking its toll on the country. My wife and I are 45, and this was our 5th and final attempt to have a baby with IVF. Dr. Chen was very aware of how invested we were and took very good care of us all the way through. We decided to induce a week early on 3-8-2020. We went in on 3-7 to start the ripening of the cervix. By 10 PM on 3-8 everything was starting to move and my wife got her epidural. Dr. Chen was on a 24 hour shift and was scheduled to leave at 7 AM. We knew this and were getting anxious to have our baby and have Dr. Chen deliver her. At 7 Dr. Chen came in and said she wanted to stay a little longer after her shift because she was so invested with us and our baby. By 9 AM things were starting to move. At 9:40 our daughter got caught in the birth canal. Shoulder dystocia happens when the baby's shoulder gets caught behind the mother's pubic bone. Within seconds Dr. Chen went into action, she declared it an emergency and at least a dozen people started running into our room. I was pushed aside and five people started working on getting our baby out as quickly as possible as she was being starved of oxygen. As brief background, my sister's son had the same birth issue, but was caught in the birth canal too long. He spent 36 days at Children's Hospital after a life flight from Yakima. He almost died a couple times and we were told he would be mentally handicapped for life, etc. He turned out fine, but we were very aware of what can happen with shoulder dystocia. During this entire ordeal Dr. Chen stayed calm, while I did not, and she had our daughter out in less than a minute and a half. She immediately handed her to the emergency personnel that had ran into help and it took them a 1:45 to get her to start breathing. She had the breathing mask on and everything. The second she made her first cry our hearts started beating again. She was pulled out and resuscitated so quickly that she had zero issues despite her traumatic birth. We came to find out that Dr. Chen's office practices this technique weekly to prepare for this kind of emergency. We feel as though we owe our daughter's health to Dr. Chen. Had she not stayed almost four hours after her shift and had she not practiced this emergency procedure to the extent that she had, we feel that we would have been in the same predicament that my sister went through with an extended hospital stay and fighting to keep our baby alive. If you read this Dr. Chen, we are forever grateful for you and your attention to us. Our daughter is wonderful and we owe a lot of that to you. Thank you from the fullness of our hearts.

She wasn't as great as I read about. When she was writing papers out for blood work and I asked her…read moreto check my saidrate. She said yes but than didn't know what to do with it. Most Drs would figure it out and ask other Drs.

Dr. Vivian Nguyen is the most compassionate and knowledgeable doctor I have ever encountered. My…read moreprevious doctor retired, so I decided to try Dr. Nguyen, and I immediately felt confident in her care. She takes the time to truly listen to your symptoms and prescribes the most effective treatment for your condition. She also asks thorough questions about your overall health from head to toe. Today, I had a very severe case of the flu. Although Dr. Nguyen was fully booked, her kind associate, Uyen, checked with her, and Dr. Nguyen still made time to squeeze me in because I urgently needed Tamiflu. She consistently goes above and beyond to ensure her patients receive the best possible care. I will definitely recommend Dr. Nguyen to all of my family members and relatives. She also performs important screenings to help prevent ovarian cancer. I highly recommend Dr. Vivian Nguyen to anyone looking for a doctor who is compassionate, patient, and extremely knowledgeable.

Very nice , fast & easy profession & experience too . Clean ,fresh ,cute loved decorread more

I was assigned to this doctor by my new health insurance so I came in without any particular…read moreexpectations. As a new patient, I had to fill out several forms but it went very quickly since I filled everything out on their ipad. The office is nice and spacious and the staff is friendly. They start by taking your vitals in a little side room, which is actually open to the public and can be seen from the waiting area, which I thought was a little weird. It's not like I was undressed or anything at that point, but just the fact that people can watch you stand on the scale and have your blood pressure taken feels like it should be more private. After that I was taken to an exam room to wait but was told they were waiting for another room to open up for the doctor to see me. I waited for about 15 minutes and then they moved me to the exam room right next door, which apparently was my "official" exam room. I then waited again, and finally the doctor came. To be fair, she apologized for making me wait and said that she was exceptionally busy that day. My overall impression of Dr. Quy is that she knows her stuff and listens well, despite being in a hurry. I had some knee pain and she did a quick physical exam and quickly came to the same conclusion as what I had suspected. She seemed very practical, knowledgeable and was not dismissive as some doctors can be. After my appointment I set up my online patient portal, which was a very easy and straightforward process.

Dr. Huong Quy and the entire staff are absolutely wonderful. Everyone is very friendly,…read moreprofessional, and welcoming from the moment you walk in. Dr. Huong Quy takes the time to listen, explains everything clearly, and genuinely cares about patient comfort and well-being. The office runs smoothly, and the staff makes each visit pleasant and stress-free. Highly recommend!

Doctor Vo is very informative and nice to her patient and parerts. She listens to all of our…read morequestions and try her best to answer them. Staffs are attentive and very friendly to the kids. Rooms are nice and clean. Expect a bit of wait when you come there but they make it worth the wait. Highly recommended.

I'm very disappointed with my experience with the staff today…read more I called because I wanted to make an appointment for my daughter and briefly explained her symptoms and concerns. I was only trying to give the staff member enough information to understand why I was calling. Instead, she told me that I was talking too much and wasting her time, and that next time I shouldn't talk so much. I was honestly shocked and very upset by the way she spoke to me. In my past experiences with doctor's offices, staff usually ask what the problem is and why I need an appointment, so I thought I was doing the right thing. The doctor may be good, but the way this staff member treated me was extremely rude and made me feel very uncomfortable.

Doctor Do has been my primary doctor for 16 years now. She wants to keep me alive as long as…read morepossible. She is very pleasant to deal with and comes across as very professional doctor!

I'm very disappointed with my parents' experience with this office, particularly regarding the…read morebilling. They were charged an additional $75 per visit even though their insurance representative explained to us that, based on their coverage and deductible status, they should not have been charged that amount beyond the applicable copay. We contacted the office billing department to clarify the discrepancy, but the explanation we received did not match what the insurance representative told us. What concerned us even more was the difficulty we had getting a clear answer. The office appeared reluctant to speak with the insurance company directly, and when we tried to call again to clarify the billing and claims, the call was ended before we could get a satisfactory explanation. As patients, we should be able to trust that claims are being submitted correctly and that we are being charged according to our insurance benefits. The situation made us feel that the office was attempting to collect additional out-of-pocket payments rather than properly processing the insurance claim. I'm not making an accusation of fraud, but the way this situation was handled raised serious concerns about the accuracy and transparency of their billing practices. I strongly recommend that patients carefully review their insurance statements, claims, and charges from this office before paying any additional amounts. The office should provide patients with clear and accurate explanations instead of avoiding the insurance company or ending calls when patients ask for clarification.

My parents have been coming here for about two years, and I can confidently say this is the best…read morefamily care doctor they've ever had, especially among Vietnamese physicians. Dr. Dang is patient, kind, and genuinely committed to making sure his patients receive the care they need. My parents have several age‑related health concerns, and he has helped stabilize their conditions with consistent monitoring and thoughtful treatment. With his thorough checkups and attentive care, my parents are the healthiest they've been in years. His front office staff is also wonderful. They're professional, efficient, and truly some of the sweetest people you'll meet. I noticed some negative reviews and wanted to address them. The longer wait times happen because Dr. Dang doesn't rush appointments. He listens, he explains, and he gives real guidance. That level of care takes time. When it's your turn, he'll give you the same attention, so patience is part of the experience. As for frequent visits throughout the year, that's simply responsible medical care. Your body changes, medications need adjusting, and regular follow‑ups ensure everything is still working as intended. Some people don't seem to understand that this is how good healthcare works. If I could give more stars, I would. Highly recommend.

My husband and I have been patients for years, we love Dr. Dang and his staff. My husband's a…read morestoryteller and the doctor is always so patient. My husband went thru a bad health crisis a few years ago and we were in their office and calling them quite a bit and the they were always so helpful, we never felt any frustration from their team. I work in the medical field and appreciate the fact that the doctor requests regular check ups for med refills, it's important to touch bases with your patients. I would recommend Dr. Dang to anyone searching for a caring physician.

Dr. Loi was very professional and her staff was very pleasant and competent!…read more I highly recommend this facility. They have a few other services in the building to help you as well. Amazing experience, thank you, Dr. Loi and staff!!

Avoid Dr. Luu Loi if you can. The only reason I came here was to take my mom, since many elderly…read moreVietnamese patients feel comfortable with her because she speaks Vietnamese. Unfortunately, her English communication is very poor, which can make things difficult and confusing. The office itself was extremely cluttered. There were Buddha statues everywhere, and patient charts were literally piled on the floor. There was barely enough room to walk through the office comfortably, and it did not feel organized or professional. What concerned me the most was that every time my mom visited, the doctor would ask her, "What kind of medicine would you like today?" That honestly shocked me. A patient in her 60s should not be deciding what medication to prescribe for herself. I would expect a doctor to evaluate symptoms and recommend the proper treatment professionally. Overall, this experience left me very uncomfortable and concerned about the quality of care.

This review is for Dr. Tung and his staff at the Warner Avenue Fountain Valley location. To…read morepreface, Dr. Tung took over Dr. Minsen Mok and Dr. Tramy Nguyen-Mok's practice. Dr. Mok and Dr. Nguyen-Mok cared for three generations of our family, so our relationship goes so far back that visits never felt like doctor visits, it was more like catching up with family. We were happy (for them) to hear about their retirement, but of course we had concerns about whether the next doctor would have the same bedside manner. Anyone who knows Dr. Mok knows he is easy-going, kind, and patient. After meeting Dr. Tung today, I can confidently say that Dr. Tung definitely fills those shoes. He's picking up right where Dr. Mok left off. He really takes the time to listen to your concerns and he's not halfway out the door before you can ask your questions. Your appointment time is truly your time with his undivided attention. The front desk and the medical assistant were also very polite. I almost want to gatekeep this practice, but they deserve the praise!

Very disappointed with the scheduling and wait time at this office. I had an 11:00 AM appointment…read moreand my husband had an 11:30 AM appointment. By 11:31 AM, I still had not even been seen by the doctor for my 11:00 appointment. What is frustrating is that patients are repeatedly reminded to arrive on time and warned that appointments may be cancelled if we are late. I completely understand that medical offices can occasionally run behind, but I believe the same respect for time should go both ways. If the doctor is running more than 30 minutes behind, patients should at least be informed and given an updated expected wait time. We arrange our schedules and arrive on time because the office requires it. I hope the practice improves its scheduling and communication so patients' time is treated with the same consideration.

Dr Hai is a gem of a doctor. He's personable and knowledgeable. I really appreciate the…read morefriendliness of the staff as well. I had a bad experience with another PCPs office from the staff and the standoffishness of the doctor so can see that Dr. Hai is a good one!

Avoid this place! Horrible service, called to verify insurance and make sure I have no copays for…read morelabs and they assured me I did not so I proceeded to the services. I wouldn't mind if they were upfront to me but to get my business they just said whatever for me to be seen. I told them the matter and they said they would take care of it and disregard the bill. Months after the bill was sent to collections and they ghosted me when I try to text and contact them. And the dr literally saw me for less than 15 mins. He Was not thorough and caring. What a horrible experience

Dr. Nguyen is a great doctor. His office is nice, warm and spacious, unlike other medical offices…read morein the area that are small and cramped. He really cares about his patients! My family and I have been going to him for years, he is great! My dad has been having a heavy cough for a couple of months and no matter what kind of medicines we tried, it would not go away, but when we went in to see Dr. Nguyen, he miraculously cured him of his sickness! He also pierced my baby girl's ear and my own ears, which was a much better, sanitary and professional experience than my experience at Claires which gave me an ear infection. My family and I go to him when we are sick, and he makes us feel better. He also has a wonderful machine that takes away birth imperfections/marks and unwanted freckles on my face. In conclusion, Dr. Vy Chi Nguyen is a great family doctor, and I highly recommend him to all.

Very good service, when you need care just ask Dr. Vy will work to get things done for you.read more