Inconsistent health care! Kristen Medhanie, NP took over for Brianna Nienaber NP while she was on…read morematernity leave and second-guessed Brianna's decisions without so much as a phone consultation, putting my health at risk. It took 30 minutes with the clinic to determine the 'mystery physician' second-guessing my diabetic prescriptions. There is no accountability as the people in communication do not give out their last names. Look, a form letter response! The same response as the last comment! This is EXACTLY the problem!

I was a patient of Dr. Raff he is a nice person however in my experience he does not seem to have…read moreany problem with helping people with their needs He was fixated on a diagnosis assigned to me over twenty years ago he constantly dismissed my concerns and the tangible evidence that something is wrong with me he wasted a ton of my time and money for a zero sum result in my opinion it was a clear cut case of healthcare fraud because he was able to agree with me that there was no hair on my body but he was unable to preform a good investigation which eventually led to an impasse which caused me to divorce the Allina healthcare system altogether because before I selected him as my go to provider I had been working with another provider who abandoned me by abandon me she agreed that the images that were ordered by her to further her investigation into my complaint had indeed made a tangible proof that I am suffering discomfort from arthritis in my lower lumbar spine which she prescribed a pharmaceutical product that made me feel crappy and did nothing to address the pain discomfort and subsequent anxiety because I had a few transactional conversations with her helper about the medication side effects being intolerable yet the provider again did what Allina does bill me for nothing I have decided that I am going to file a complaint with the medical licensing board for the patient abandonment and when the final decision is made I will then have the ability to file a civil suit against them and make sure that they get the message that I am not going to be charged any fees for nothingness we will settle for a hefty sum which they will deny any wrongdoing and continue to fleece the patients who trust them until the wheels fall off or they get pushed out by the risk management team as being to lackadaisical to escape culpability of the patient case management at the critical care stage of the patient provider relationship and the poor performance and lack of trust will eventually lead to the weeding out of a lazy professional who has become accustomed to doing nothing but commissioning fraud and negligently inducing stress on the patients who are the bread and butter of the finical process These days we the patients have economic power and we can collectively do better for ourselves in this day and age of the internet and social media platforms that empower us to make the best decisions we can make for our medical concern outcomes Allina is a huge company that has escaped accountability for far too many years now and if they think that their the only game in town they are in for a big wake up call I personally don't care what anyone had said about me based upon a story fabricated by my parents who I have not lived with for at least eight years before I was involuntarily hospitalized based upon the story that my parents told when I asked the provider about the validity of the story they told about me not having heat in my house yet when the police took me to the hospital I was only wearing my undies and it was like-15 degrees outside that day and the provider was like oh that doesn't sound right but it is what your parents want me to do to you and I was like dude I am a grown man I don't care what the Munchausen's by proxy wants you to do for me I don't want to be here I just want to go back home and then I was shipped out of town where I was held hostage for about seven weeks before I got my freedom resorted and then I got a bill for like $12,000 dollars which I paid off because I am not a dead best but beware Allina is not a good place to seek healthcare

She was the best. I have not been able to find another like her, no-one comes even close to her…read morecompassion and her brilliance, no-one. Its been a few years since she retired, I've been weeding through doctors, & dropping them like flies. I guess I've been spoiled. I'm use to having the best. and cant get the best. Hmm... what to do...

I've never dealt with Smiley before yesterday, and I will never deal with him again…read more I called with questions about medication that was prescribed to me at discharge from the hospital. I have a pretty rare medical condition, and information I found indicated that the medications prescribed could cause issues. And yes, I know there's a lot of false information online, which is Why I Called. I told him what happened to me and he basically called me a liar. I had a severe reaction to Zofran while the paramedics were working on me. My blood pressure, according to paramedics, was 80/40. I told him that and he said, verbatim, "No it wasn't." I told him the paramedics had to try 3 times to even get a blood pressure on me. He said, verbatim, "No they didn't." My husband was in the room when paramedics were there and saw/heard all of this. I told Smiley I was concerned because my condition is rare and some doctors aren't familiar with it. The doctors have told me this. Smiley said that wasn't true. He said that since the meds were prescribed in hospital there is no issue and I should just take them. So aside from giving me bad medical advice, he was rude and dismissive. I can't help but think that if I was a man I would have gotten better treatment. I don't know if Voyage records phone calls like some businesses do, but if they do I would highly recommend they listen to the call. That being said, everyone else at the Voyage clinic in Osseo are absolutely wonderful and I've gotten great care from them. Big shoutout to Mr. Horn and the rest of the staff.

This is a wonderful primary care clinic. The staff are professional, starting with the reception…read moredesk workers through health providers. My family has been coming to Voyage Healthcare (& prior North Clinic) for decades. Our primary doctor (Dr. Colson) is very knowledgeable and includes the patient in all care decisions. I have worked in various health care facilities (not Voyage HC) and know that this choice is right for my family.

whoever is answering the phone at the maple grove alligna primary care desk- "Shalika" needs to be…read morefired. this woman was very rude, couldn't remember what doctor I wanted to see, asked me to repeat the doctors name 4 times and was wholly unhelpful. please get front desk people who can actually do their job. so unprofessional.

The administrative staff here is dishonest and unhelpful. They are perfectly OK with false coding…read moreto insurance companies. Their response is to say they coded correctly when their coding results in tests associated with illness that does not exist. They do not answer questions that they are asked and their idea of providing details is to give you details of your bill.

I used to go to North Memorial Clinic, but this place was alot better and more thorough…read more Dr. Reichel and nurse Angelique gave my 12yo son shot updates for the new school year. They didn't rush and were genuinely interested in his health. They were very helpful and I would recommend them. They answered all my questions and printed out the school immunization form I needed at the end. Wish I went here sooner. Derrick G. Mpls, MN

If you are looking for a medical facility that cares and does things ethically then stay away from…read morethis place at all costs! I've never been so embarrassed in my life! Rude, unprofessional and couldn't care less about our well being!

I had a 9:55am virtual visit scheduled with Dr Gustafson, at 10:15 I got a text message stating…read morethat the Dr was running behind. I sat at my computer for 2 full hours and no Dr ever came to the visit. I called Allina Champlin to see what was going on and was directed to file a complaint and was told that there was only 1 patient she saw ahead of me and they had no clue what happened. Was told she is not a regular Dr at the clinic, I dont care, I wasted 2 hours of my life and am still in the same boat now with my problem trying to get a new med since mine was all of a sudden discontinued and my primary is on vacation. Very frustrating!!

Used to be a good place to go, but the doctors and providers having gotten really rude and…read morecondescending. Very rude receptionists, I mean, no wonder they have a no verbal abuse sticker on the window.

This place has a comfortable small atmosphere and the staff are friendly! The walk-in drug testing…read moreis really convenient for making a deadline at work, thanks Provisions!

From the owner: At Provisions Health, we are healthcare changemakers!…read more When you choose direct-pay medical, you choose a healthcare experience that eliminates the crowded waiting rooms, long lines, rushed appointments and confusing price structure of larger clinics. At Provisions Health, we are committed to providing unsurpassed patient care anchored in quality, professional, affordable clinic and laboratory services. Our team believes that healthcare should be customizable and shaped by a patient's specific needs. We value the experience of EVERY patient that walks through our doors. Get to know us! Note - we have do a fax # (763-205-6251) as well as an email address (twincities@provisions.health).

iDr Maalim was my doctor for about eight years. We seemed to get along good. One day i went in…read morethere and he was horrible to me. I was shocked like why are you treating me like this. He said i want you to find another doctor. I left and the practice manager call me and sais i have to get you out of here . I said why is he treating me like this. She said i will find you another doctor. I believe he didnt want to deal with my many health problems Dr Maalim abandoned me. He should of been fired. They are protecting him . Do not go to him. You cant trust him. wdg

For a place where it is your job to care for the ill and make them comfortable, they sure need more…read moretraining. The passive aggressive behavior is no better than being out right rude and lacking empathy. I called in for an appointment a week before Xmas of 2020. I was offered by receptionist Xmas Eve 11am which I accepted. I was excited to hear this as I was expecting a date after the Holiday. On the night of 12/23/2020, we had a blizzard. I woke up to needing to shovel out both my car and wifes car to get our granddaughter to daycare. So this put me behind. I arrived about 20 minutes late. I walked up to receptionist and they seemed nice. It took about 10 minutes getting checked in because they could not locate the nurse handling my appointment. 1st uncomfortable moment. Then the receptionist went on to say we may need to reschedule you because you were late. 2nd uncomfortable moment. I am wondering at this moment if they realize there was a blizzard and at least I made it in. How many times have we all went to doctors office and been seen RIGHT ON TIME? I was directed to the waiting area. after waiting another 10 minutes, I was told they would need to reschedule me because they want to close right at noon. Well HAPPY HOLIDAYS TO YOU ALL TOO. NEVER ATTENDING THIS OFFICE AGAIN AND CHANGING DOCTORS. THIS OFFICE ACTS LIKE THEY CARE, BUT REALLY THEY DON'T. DO NOT LET THE SMILING FACES FOOL YOU. PASSIVE AGGRESSIVE BEHAVIOR IS NO BETTER THAN JUST BEING OUT RIGHT RUDE.

LABORATORY - 4 stars!…read more This review is for the lab services only. I've used them several times because this is the closest Fairview lab to my home in the northwest metro. GOOD: 1. I never have to wait long. I've always been in for blood draws quickly once I get to the interior lobby for the lab. My butt barely hits the chair before they call me up. 2. The personnel have always been very friendly. 3. Amazingly, my pokes have always been flawless - no pain, no hematomas, no problems. 4. The lab tests have always come back lightning fast. The results show up quickly on My Chart. NEEDS IMPROVEMENT: 1. Making an appointment on the phone is a pain in the butt. Be prepared for long wait times, lots of button pushing, and possibly being transferred to a different number and doing it all again. I recommend calling at non-peak times or trying to do it on-line through My Chart. 2. The people at the main front desk (not lab staff) that check you in are sometimes bitchy and unfriendly, frequently looking like they might be sucking on lemons behind the counter. It looks like their job sucks. (Personally, I think I'd rather work in a coal mine than do their job.) I'm not sure if I should feel sorry for them or if I should be irritated because they can't maintain a friendly demeanor. Overall, thumbs up for all those hard working "Lab Rats" (an old, friendly biology term for lab workers)! -Daddy Maxx Retro(

At first this clinic seems like a good option, but when you get there, everything seems like a…read moremoney grab. I made it crystal clear that I'm just in for preventative care and nothing else. The nurse I was seeing did a good job of the basic things, but after the review I got a bill for charges not covered by my preventative visit. Super muddy lines and all trust lost over something so basic. If you have a percentage of care that you will be responsible for, be aware and probably avoid this clinic. I suffer from gout- which is a lifetime disease in most cases. I got denied medication (colchicine- a non-steroidal drug to help reduce uric acid in the body) to help manage pain becuase I haven't been in for a check up for over a year. When I asked when I can get seen, I was told the earliest appointment was 4 days away- over the phone. I'm left with unbearable pain, and there is nothing they can do until I get in for an appointment. I am now searching for a clinic that is reasonable with people, and not just a money grab. If you have state insurance, this is the clinic for you- they charge for absolutely everything here, but you will get the care you need.