Dr.Yauch is the best! His appointment times are always on time…read more Spends time listening and helping you to completely understand what is going on.

I had six labs scheduled for Thursday and one Fasting lab scheduled for next Thursday. Telling…read moresomeone this they said: At my Wisconsin clinic I'll just show up in the morning and they'll get me in. So... I thought I'd roll the dice.... I got off the elevator and saw the lab this way arrow. As I rounded the corner I saw the Suite 200 this way arrow. The other way! Which I had seen in the lobby "Laboratory Suite 200". Confused, I turned around to go the other way... got back to the elevators and turned around once again!! I told the check in fellow I was confused and not sure I was in the right place.... Then I told the ever so friendly and kind Tony "I need a B12 fast lab done". Tony asked me for my phone number, name and date of birth. As he typed away I jokingly said... yeah, I'll be back here on Thursday for six more labs. Tony glanced up at me "I think we can get them all done today." Wonderful!! Tony handed me the blue paper w my sticker and told me to drop it in the basket below the window on the opposite wall. Thank you Tony for exceptional and such friendly service...for 7:00a.m.! I don't think I even waited 15 minutes when Diana called my name. We walked in to the room where I confirmed my name and birthday and she poked me. I didn't count but maybe(?) took seven vials of blood, since I was to have seven labs. Maybe less, as it didn't feel like seven since we chatted while she did it. Diana then said I was done. I said "what? I thought I'd be here all day?!" Diana said "you weren't even here five minutes." Thank you Diana for such quick blood draws and being so friendly. Allina Coon Rapids you were a wonderful start to the day!

Rude, doesn't want to address issues or listen to what you are saying, so she doesn't hear you or…read moreyour issues because she is too busy being condescending and talking over you. Only wants to refer out when appointments are months away. Rude, condescending and zero compassion! I would leave a -10 rating if there was that option. Happy to have a new Dr.

I am still not even sure what I did to trigger Dr Kara Larson - but after her apologizing for, and…read moreadmitting to attacking me at my daughter's well check she then proceeded on with the appointment, told me my daughter needed referrals, but that she also was not going to give them to us. I asked her if was going to punish a child, who is her patient, for a miscommunication with their parent and she replied with "would you like to speak to my manager and file a complaint?" before leaving the room. The confidence in which she made that statement is scary and telling that this is probably not the first or last of these behaviors from her. 1000% would not trust around children let alone be responsible for a child's care. Or with Allina at all for that matter, as their doctors and medical professionals represent their company as a whole. One bad apple... After I filed a complaint against Dr Larson, it was determined by her supervisor, Matt that "we are at an impasse", with no explanation to her behavior, no accountability on her end, and no doctor that can finish my daughter's appointment today (or anytime soon). Dr. Larson should be held accountable for how she treats people and practice BEING KIND IN A WORLD WHERE SHE CAN BE ANYTHING, as so boldly stated on her office wall.