Kara was fabulous . Very professional and great at what she does. She was well educated on what she…read moredoes !

I started my laser hair removal at Ideal Image and was mid‑treatment when MD Aesthetics took over…read more I was told they 'bought' Ideal Image, NOT that my contract could just be thrown out. Instead of honoring my original package and finishing my sessions, they refunded me about $1,900 and discharged me as a patient, leaving me with incomplete laser and my hair growing back. Today I spoke calmly with the manager, Sydney, to ask why I was refunded in the middle of treatment and to explain that I'm unhappy with the results. Instead of trying to help, she was immediately defensive and blamed me, saying I had been 'rude before' so they decided to refund me. This is how they handle a customer who paid thousands of dollars and is left with unfinished results. If a business can sell/buy contracts, partially refund you, and then kick you out because you're upset about it, that's a huge red flag. Be very careful before starting expensive treatments here. Get everything in writing and understand they may not finish what you paid for.

Customer service was excellent and regret my last rating of one star as I was extremely frustrated…read moreat the time.

Updating almost 2 years later to say that I'm still ecstatic with the results from my laser hair…read moreremoval at All Care Laser Center. I have experienced very, very little regrowth, and anything that does regrow is thin and fine. For maintenance during the summer months, I might do a light touch-up with an epilator. I'm attaching a before and after picture - my "before" was taken a few days before my very first treatment, and my "after" is just before my recent touchup (no epilating or shaving). I went in recently for a touchup, since I figured it's better to stay on top of things, and my experience was fantastic. Still the same outstanding service, cleanliness, and speed as before. I was in and out in record time and didn't even experience much redness or irritation.

Such a fantastic experience! I had my eleven lines between my brows touched up with some Botox and…read moreI am loving my results. Elicia is extremely knowledgeable, she makes sure you understand exactly what's going to happen and any after care items you need to know. She's been checking on me to make sure I'm happy with my results. I can't wait to go back for my next treatment (and maybe to try some new things)!!

I had always been hesitant to have lip injections done because I'm not sure I've known anyone to…read moreget them done where it actually wasn't obvious or noticeable. But I decided to jump the gun and go for it. Elicia did such an amazing job! I got so many compliments from people after having to tell them I had it done. It was obvious to me but they look so natural. I absolutely LOVE them and when it wears off in about 2 years, I will definitely be having her do them again!

If I could leave 0 stars I would. This is the WORST place I have been to for a massage ever…read more The massage therapists are pleasant & do a good job but it is run TERRIBLY. I have never experienced such poor management in my life. It is nearly impossible to reach anyone by phone or email. I leave multiple messages & after about 5 voicemails I will receive a call back or they happen to answer. I was told by one of their reps when I finally reached someone to complain that they wouldn't have answered my call but had recognized my number as I had called complaining before. I have a complaint into the better business bureau of MA & they won't even return their calls. I wouldn't recommend this place to anyone. It has been MONTHS of arguing and trying to reach someone here to speak to. I was told multiple times after countless attempts the owner (Carol) would call me back & I have yet heard from them. Please keep in mind this has been going on since I started visiting them in Jan 2019 and has nothing to do with the lack of response time due to COVID-19. I received a monthly membership package for Christmas & little did I know it would be the gift from hell. Each appointment I tried to call & book took 2-3 weeks to arrange. I finally gave up trying to deal with them & canceled my membership & have been trying to get reimbursed & speak with someone surrounding it since June 2019. EXTREMELY unsatisfied customer Britney Haney

This was my first appointment with Sea Grass Therapies but I will be definitely returning. I had a…read moreHot Stone massage which felt wonderful. Carol felt the tension that I held in my shoulders and my neck and recommended a targeted massage on job at on those areas. Can't wait until my next appointment.

I got lip filler for the first time & I am in love with the results. I've had such a great…read moreexperience with Rose. She made sure I was comfortable the whole time & checked in with me promptly after 2 weeks to gage my feelings & make sure I was happy with my results. The staff is lovely, knowledgeable & very professional. The front desk is very polite & are always running on time which is so important to me. Scheduling was a breeze. The shop has a beautiful & calming esthetic & is very CLEAN. The attention to details made me feel very secure & safe. They also have an app where you can scan in every time you come in to build up points for some really cool discounts. Botox & a facial are next on my list. Can't recommend The Delicate Rose enough !

Rose is very welcoming and friendly. She's is very knowledgeable and explains everything. Great…read moreresults!

Way overpriced for fillers!!!! 875.00 to 900 per syringe for Radiesse. Cheaper in Beverly Hills…read more Seriously!!

I wouldn't go to any other med spa. This is the best place for skin care and i've been going for a…read morefew years now. Last night I got my first BBL (face only) from Sarah and it was slightly painful but totally worth it! I woke up and my face has never felt so smooth and glass like. The products that they use are top of the line and it makes you feel luxurious. I've seen a few of the girls who work there for botox before this procedure and they are ALL so amazing. They're nice and welcoming which is a nice feeling for someone who is shy and not confident. 10 out of 10, Id recommend Vain.

I am getting married and knew my skin needed a pick me up before taking pictures. GloMD has a…read morefantastic peel. It's a quick treatment (20 minutes) which I loved because I could get in and out quickly. I had never experienced a peel before (just facials) but Rachel really knows what she's doing so I didn't feel anxious at all. It tingled a lot but afterwards Rachel put this amazing cooling (aka hydrating) mask. My skin is glowing! Our engagement pictures are this weekend and I can't wait to make another appointment before the wedding. It was a really nice experience.

My life after upper and lower blepharoplasty: I went under…read morethe knife for the first time last September. Something I never thought I would do, but I just couldn't take another day of "you look tired"...the bags under my eyes were bad enough, but then one eyelid started drooping at a much faster rate than the other. I was in a constant state of "wink", but nobody was winking back. That's when I found Dr. Townsend online. I was a nervous wreck! What if I look worse after surgery? A few friends were kind enough to suggest that looking worse after surgery was impossible. Really? Thanks a lot! Though it was just the encouragement/push I needed. So I did it! It was almost a painless procedure. Dr. Townsend was completely reassuring while he talked me through the entire process. The recovery was surprisingly quick. The first 48 hours were rough. I definitely experienced a "what I have I done to myself?" moment. That quickly passed, and the outcome was better than I could have imagined. I have zero scarring, and the best part is that I still look like "me", but not the tired version of me. I am so happy with the result! Thank you GloMD and Dr. Townsend. - M.F.

I do not recommend Dr. Ojutelayo as a primary care physician, especially if you are even slightly…read moreoverweight. He has demonstrated clear personal bias against individuals with higher body weight, and unfortunately, it affects the level of care you receive. My mother, my grandmother, and others I know have experienced this firsthand. In over 15 years as his patient, I've never once had a condition treated directly by him. Every concern is met with a referral--never actual care. None of my medications have come from him, and if I manage to get an appointment when sick, I'm waiting at least a week. More often, I'm forced to go to urgent care or a walk-in clinic because his office has no availability. For regular visits, the wait is often two weeks or more. Just recently, my mother was told she'd need to wait three months just to have a consult. He now claims to be a "holistic" doctor, which was not disclosed when we first became patients. He refuses to support modern treatments like weight-loss medications, dismissing them entirely. If you're looking for a doctor who actually treats conditions, listens to patient concerns, and is available when you need care--this is not the place. On one occasion, he even came to my appointment wearing pajama bottoms because he had been napping upstairs. His office has an apartment above it where he sleeps between shifts, and he literally came down half-asleep to see me, which felt completely unprofessional. Please think twice before trusting your health or your loved ones' care to Dr. Ojutelayo.

this has been, by far, the worst medical facility I have ver in my 30 years of living have been at…read more Whoever is reading this, please if you're a government official with connections, investigate this office. They are hiding documents from patients and then telling them the doctors are taking the home. The unprofessionalism has been overwhelming and for the first time As a grown woman I have cried real tears because of dealing with this office. half of North Andover city hates this office due to the receptionists. They should be fired immediately.