Here we are 2 days away from Thanksgiving and I couldn't find a gas stove in stock anywhere but I…read morecalled Appliance Mart and they had one and even gave me a discount. Very pleased!

From the owner: Appliance Mart provides appliance sales, repairs andread more

Had a problem with my dryer and set up an appointment the next day…read more The driver arrived when expected and got right to work. He fixed my dryer 1st trip.

We had a freezer stop working under warranty. They came out at least five times, it would work for…read morea bit and then stop again. We threw away food 3 times. After several calls to their service department I quickly learned that "we will call you back" meant I better call them back because they never once actually followed up with a call back.

Beyond impressed with the 2 gentlemen that delivered my product to me this morning. Willie and his…read morehelper went above and beyond making sure I was taken care of and made sure I was a satisfied customer. Many Thanks to them Sincerely Stacy n Peggy, Jacksonville Illinois

We purchased a freezer, from Dick Van Dyke four years ago. It malfunctioned, quit holding…read moretemperature, so we called the Springfield store asking what our options were. I thought they would want to sell me a new one. Nope, they said I should repair it. Not only did they say we should have it repaired, they said it was likely under warranty, They came out, checked a few things, found the problem, ordered a new part, came back a week later, installed the new part, and didn't charge us a dime. I wont go anywhere else for appliances. Try that at Lowe's.

Our thermistor went out on our LG frig last year. This service rep was quick to respond, identified…read morethe problem right away, ordered & replaced the part within a week. No problems since. Thanks for getting more life out of our appliance

I had a really good experience with this business, super nice, helpful, and cheap. Good group of…read morepeople.

Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.