Repair work is incredibly overpriced and billing is likely fraudulent based on a recent experience…read moreof mine with a repair of a broken bolt on my auto cover ($467 for a relatively minor repair plus an hour of transit time to Lower Valley). The repair lasted for 3 uses and when I called to ask them to stand behind their work I was blamed for breaking the bolt due to improper use of my old system. They came back to replace the bolt (took 20 minutes, tho I was billed for 2.5 hrs of labor initially) and didn't charge me for parts or labor on the second visit. The owner told me I had broken the bolt by misusing the system and he would not do any future service of my old system, though he couldn't find anything else wrong with it. He was pissed that I asked them to stand behind their overpriced work. good riddance! Do't use these guys!

Watermill What a disaster of a company. I spent over $1,000…read moreon one of their pool robots. I use it every day and it works great. It broke at 2.5 years (has a 2 year warranty) and when I brought it back they said it is cheaper to buy a new one ($600 to repair). So I bought another one since I liked it so much. This time, it broke at 23 months so I brought it back to have it repaired. They told me, "It sucks to be you because you didn't register it when you bought it." I didn't realize I was supposed to do this. But I called Dolphin the company that made the robot and they said, "Not a problem, it is still under warranty, we'll fix it for you free of charge." I had already left the robot at Watermill hoping they would fix it. I showed up 2.5 weeks later since I knew it was under warranty and thought they would put 2 and 2 together and figure out like me that it was under warranty. The woman at the counter said, "we haven't had a time to take a look at it yet." She then said, "that isn't my department, there is nothing I can do." I said back to her, "If there was nothing you could do about it, then you souldn't have taken it 2.5 weeks ago. I asked for the robot back and quite frustrated I dropped one swear word saying, "don't waste my time if you were not going to fix it." I then left the store and a man comes out to my truck saying, "Don't you ever talk to my employees like that again, if you ever come back here I will trespass you!" Wow, that is all I can say. Never quite had an experience like this at any store in my life before. I'm writing this review to warn others to stay away. I will be taking my business elsewhere. It is not like I did not give them hard earned money buying thousands of dollars worth of pool equipment and supplies here.

Amanda and the team at Shannon's were amazing. We were first time buyers. The process was easy…read moreand she helped every step of the way! Would highly recommend.

i had an extremely frustrating experience with Shannon pools. It's been over a year and my pool…read moreheater is not working. The Communication from their office is non existent. I will never use their services again.

We love A-1 pool service. They are like the pool fairies, they come and clean and make the pool…read morebeautiful and I hardly know they are here! I have used other pool services and A-1 is by far the best!! They charge what they say they will charge and get the job done!! So so happy we switched!

Terrible service. If I could give 0 stars, I would. The first visit they came dumped chemicals in…read morethe pool and were supposed to be out the next day to clean, they never showed up. Multiple phone calls later and a phone call to the owner he came on Saturday and half cleaned the pool. He said they would be back on Monday... Well surprise they did not show up. Mind you, this is the weekend before July 4th, Monday is July 1st. Several more phones with the same response of "well, we'll let Daren know" and that's it... July 3rd at noon the pool was still not done. Called the owner 3 times with no response. Notified the office and finally get a call back around 5p stating the pool was done and that I would be added to the weekly service. Guess what... THEY DIDNT SHOW UP AGAIN! And the pool is green! Do not use this company! I went to Watermill across from the mall, they were excellent. Actually explained everything to me, what to add to the pool etc! If you want to get told several times they would be there or "we will let Daren know". Then A1 is the place for you... if you want someone that takes the time to explain to you what the pool needs, shows you how to run the pump (if you're new like me). Then go to WaterMill!

I purchased a Bullfrog hot tub from the team at Armstrong's and have enjoyed their excellent…read moreservice and support since. I visit often for water maintenance supplies and always like speaking with Davina, Greg, and Braedon. I highly recommend the spa brand and this dealer.

They didn't have the components I needed But they took the…read moretime and looked at my old parts. They gave me great experienced advice since my project is in North Bend. Nice to experience a family business like this.

The owner is incredibly unprofessional, will cut you off mid sentence, and then threaten to not…read morecome out to service your pool (as if that luxury were up to him.) The people at this company who quote pool openings have twice told me that vacuuming service was included in their final bid price of opening our pool. Twice the owner has come back to correct them after payment and service saying that vacuuming is not included and then tried to charge me for it after. This year he said our account was flagged for non-payment of vacuuming services. Buddy if you don't want negative reviews for your company and you want to be paid more for your services, train your staff to bid correctly or eat the cost.

I have been happy with how my pool looks for the most part…read more I feel they quote a price and add alot of other fee's that they do not discuss when trying to get your business. I also am not very happy with having different people come often. I would think they could be consistent with those that clean and have the same guy come each week. I had one young man, that was very disrespectful and rude. Most of the guys are very nice and willing to answer any questions. While I am pleased with the work I am not really happy with the charges.

I highly recommend Aqua Build Pool and Patio for the BEST customer service. This family owned…read morecompany really does respond immediately to all questions. Quotes are punctual and fair priced. Most importantly Aqua Build communication is above and beyond!!!! Thanks Andy, Dwayne and Edwardo.

From the owner: At Aquabuild Pool and Patio we strive for customer satisfaction. We build, restore, repair, and…read moreservice swimming pools. With our service we can replace pool equipment, clean, winterize pools, and replace vinyl liners. We also build patios and driveways. Call us to build your dream swimming pool or work on your existing swimming pool. Swim, Relax, Repeat

Responsive, super fair pricing, will go where other contractors will not. Contact Kustom Pools and…read moreCarlos 1st - then compare. My money is on you will hire Kustom Pools+!

We requested a bid for pool maintenance. Kustom Pools & Landscaping responded immediately. They…read morewere thorough in their quote and was the best value.

Prompt, knowledgeable and fair. Chris did a great job, repairing a malfunctioning pool heater for…read moreus.

From the owner: -Professional Pool and Spa Services -Years of experience in…read morethe industry -Reliable, Dependable, Affordable -Licensed-Bonded-Insured-