I contacted this company in late February 2021. I told them we need a well drilled it would be about 225 feet. I was told they were booked out into fall and someone would get ahold of me. I spoke to a gentleman in about April, was under the impression it was the owner but not totally sure. He said they were booked up pretty far and would not be able to get to Long Beach Washington until the fall. I said that would be perfect we were hoping for about September anyway. He said he would get me a quote and get back to be before September. I never heard back so I called today (9-9-2021) and left a message. I received a return call and was told they have never heard of me an they are to busy to even consider anything until April. I relayed the conversations I had previously and the girl informed me that it is crazy that i would let it go this long without trying to contact them. Basically she called me a liar because I could not tell her the name of the gentleman I spoke to in April and that she would not be willing to help me. There was always an excuse as to why she felt I was not telling her the truth and never did she ask how we could make this right. I believe that people are extremely busy with everyone getting back to work after the pandemic and I believe we all need patience, but I felt like she was attacking me and not trying to figure out a solution to the problem. I am very disappointed in lack of customer service with this company. read more