I don't normally send out reviews, but people need to know how terrible this company is! At first…read morewhen i called to get a quote, Mollie, not sure what her role is, but she is who i communicated with throughout this whole ordeal. First call, she was super helpful, got Josh out right away for a quote. He was a nice guy, and got us a quote right away. BTW, this house, was painted in numerous dark colors, had cedar shake shingles, and quite a few of them were the brand new that they sell now preprimed. We told him the colors we wanted , which were a lighter body color and darker gable ends. Anyway no mention was made that it would be hard to cover the dark trim around windows.
He told us in the contract that weather permitting it would be done by first part of Oct, which was perfect for us, as we were putting house on the market mid Oct.
Then we got hit with some major rain storms, and all their projects were put on hold.
Once the rains cleared Mollie emailed and said Josh and the crew would be up the next day to get our house done. They somehow managed to prep, and paint all in one day, which is very unusual for that to happen, especially with 3 colors of paint.
I went up when Mollie said house was done, and took a look, at first glance it was fine, until I noticed he had painted our downspouts grey along with the corners all around the house. The downspouts should have been removed, duh!!! And the corners were supposed to be the trim color which was white. So he had to do something to rectify the matter. Now at the time he looked at the house, there were no gutters or downspouts, but I did tell him that there was a good possibility that they would be on when he made it up to paint.
I also noticed that where the new cedar shingles were put on ( alot of areas), including the entire front of the garage, were a totally different shade of grey. When I mentioned that to him, he said yes, the new shingles don't absorb paint the way the older shingles did, and made a joke that another one of his clients had the same problem, and she hated it so much she redid her whole house with the new shingles (after she'd already paid a painter). Never beforehand, when he bid the job, did he mention to me that the paint wouldn't match! It looks AWFUL!!!! He said there was nothing that could be done.
The next day I got a scathing text message DEMANDING payment now, but there was still painting equipment and debris all over the place. I told him that my husband who was out of town would take care of it when he got back into town, after he looked at the house.
When my husband came back into town, we went up, and he noticed the discolored shingles as well as so many other things that I missed! Bare wood trim boards that weren't primed first needed more coats (could see the wood through the paint), over spray on the eves, and other things. When he called Josh about this, all we got from him was another scathing email demanding payment and that there was nothing wrong with the paint job...needless to say, now we are selves have to try to fix this problem.
I have never in my life been treated so badly by a company, and a company not standing by their work!! I would never recommend this company to anyone!! I guess the saying is right, you get what you pay for!!!
