Renewed 2 vehicles and my drivers license. Even though they are often busy they are very efficient…read moreand move folks through pretty quickly. I need a medical with my class 2 and motorcycle and because of age. My Dr. Had neglected to check off the MC part so the clerk called them and got a proper one faxed while I waited. Took very little time and I left satisfied. My experience there is that all the clerks are pretty helpful and knowledgeable.

It doesn't matter how well you drive; you will conveniently "fail" the first road test and get…read morereferred to "good" driving teacher . Creative business strategy and connections on both ends. It's clever. Find another place to take the test if you don't have money to waste.

I needed some information regarding costs associated with getting my class 6 and how long I need to…read morewait before I can get an appointment for the road test, these people don't ever answer their telephone, what's the point in having a telephone number if you don't answer it?

Warning hours of operation are not what they say, I arrived…read moretoday at 535 after trying to log in to their advertised jump the line on their website,nothing found,so call for instructions no answer,drove to location to sign in - Jump the line service at the location.computer stated not available,so I ask to speak to manager were they refused to fit me in as they were busy and may have to work after 6 pm so they not taking any more customers.I am very dissatisfied with them sending me away at 538 pm when they advertise open until 6.I will never visit here again

Although I don't enjoy going to any government institution or government-sanctioned agency because…read moreof the inevitable sometimes unjust added sytemic expenses involved, I really must rate this registry office on its obvious merits. Over a dozen visits to Express have been most trouble-free: their effectiveness in dealing with so many public concerns has proven them to be relatively headache-free. It seems obvious that this place is run by business-minded people, which in contrast to most government-oriented services stands out as special. As well, their multi-cultural staff all are courteous even with complaining customers, and efficiently keep focused on the task at hand while gently commiserating with the disgruntled ones. As well, they have to deal with all kinds of accents and troublesome immigrant concerns like learner's permits, licensing and registrations. Soothing... My last time there was this past week, and when I had to get some docs from my insurer in Edmonton, they made it so easy to receive a needed fax, and then told me I'd not have to grab another number to wait in line again, but just make myself known 15 minutes later. I did so, and in only another few minutes I had everything done. Cool, eh? As I see that some registries are not run as efficiently, perhaps we should help people go to this one rather than elsewhere.

Horrible woman behind the counter, who seems to be a sociopath, with zero empathy for customers…read more Should never be allowed to work in a customer-facing job. She thinks that customers are a nuisance and if her eyes behind her little glasses could spit fire, I think she would do so. I am never going back there, and the sad thing is that this lack of service could easily be avoided. I went to the Marda Loop Registry and everyone there is very kind and helpful.

This is our usual place, but this trip was so frustrating. I went for a license renewal. There was…read morea lineup but i signed in and waited. over 30 minutes later i got up to the counter and was told that i need a passport, birth certificate, health care card, (neither of which i carry with me). i'm over 60 and Born in calgary, why would i need a passport, i'm not travelling. What if i didn't have a passport? After all that waiting, i had to leave with nothing! Why isn't this information posted on the wall? (or sent in an email). Another man after me did the same thing...... The next time i went back it was pretty quick and no glitches. BE PREPARED.....

Alberta Registries on Center Street is the best Shop in the City. Well set up for Covid…read moreProtection. I feel safe and the staff are great. Had not seen my drivers license for awhile so a new one was ordered, got plates and Insurance next door. A one stop Auto Shop! Best of all was the pleasing cheery attitude.

Fantastic service super polite guy.He even beat me to the house and was brushing the snow of the…read morecar when i got there.He got the job done fast.Very happy with everything.Wish i would remember his name... GUNNAR AND PAM

Alberta Motor Association at Sunridge. I took a drivers test with AMA located at Sunridge Mall…read moreparking lot. Big waste of time and money. The gentleman that tested me mumbled directions at me. I told him I could not understand him and he just mumbled more. Had to parallel park on a snow bank, which you could not even see the curb. When we got back to the AMA building this gentleman told me I failed and left. No paperwork or info about what I did wrong. Weird how I could barely understand what he was saying, but he sure knew how to clearly state that I failed. After talking to AMA threw emails, they finally sent me my information. It was like dealing with government people. Take your money and go away. Robotic, rude and pathetic. Suggest never going there.

Let's get this out of the way: no one comes to these places for fun and the rates always feel…read moreexorbitant. Ok, that being said: this is one of the better ones. The decor is fascinating and that is important when your butt is glued to a chair for the duration. Immediately get a number from the red dispenser on the right. Ideally someone would tell you that when you arrive - but if not - understanding will dawn as numbers are called :P This place is BUSY with a myriad of services, and I did notice them make a visible effort to track 'who's on first'. More importantly, the people I dealt with were knowledgeable and efficient (and kind). Load your phone with a good game before you come, make sure you have all your paperwork, a treasure chest of gold, and a delicious coffee :P

They moved the guy said 2 years ago but all information on the internet and under Beddington…read moreRegistry still shows their old address. Pretty poor service and why is the Province not fining them for not updating their records.

We had a very positive experience with Yuliia at Southland Registration. She was professional,…read morehelpful, kind and swift. While our initial interaction with another staff member was uncomfortable, Yuliia stepped in, took care of everything efficiently and saved the day. Thank you, Yuliia!

Southland Registration used to be the best registry in Calgary. Unfortunately, that is no longer…read morethe case. Out of six desks, only three are serving customers, and the employees seem more interested in socializing with each other than assisting people. Very poor customer service.

Went in today to exchange my out-of-province driver's license for an Alberta one. The staff there…read morewas very professional and efficient; I was in and out in a short amount of time and was very pleased with how it all went. Particularly, I was happy to see that they were actively cleaning and disinfecting as they went about the business and were managing the line up well. With the COVID-19 still going about, it was clear that they were taking things seriously while still ensuring a good customer experience.

I toke my road test here and felt very comfortable. The people at the front where welcoming and…read morecalming which was very helpful because it's a stressful to take the road test.The examiner was amazing and went through things I should work on once my test was done. I appreciated the time he spent with me to help my driving in the future.

I don't think they know what they are doing. I was there to renew my registration for couple of…read morevehicles under my name, and the lady, they called her the manager, made up an issue with the car insurance has only my initial on the first name and not my full first name which is an issue that I haven't had in the last 10 years since I had this insurance and not as well when I recently renewed by car registration an another registery close to my place

Took a road test today, you would imagine a soft spoken person to be understanding and patient. No,…read morethat's far too much to ask for. He spoke way too quietly to hear and gave directions both too early and too late. Despite that, I was able to follow them for the most part. Please reevaluate him because he told me to cut a pedestrian despite there being a stop sign and them having the right of way. He's old and bitter and should not be working in that position. He was only there to get my money and had the audacity to say see you next time like he didn't just fail me. No manners whatsoever, harsh criticism that makes you feel insignificant, and an attitude that rivals a toddler. When he entered before my exam he came in alone because he failed the person before me. If you are going to take the road test don't go here. Two of my brothers came here to test and both got failed, mind you they both now have full licenses and have had no accidents. We thought the same guy might've already retired but he's still taking people's money. On a final note he spoke horrid English. He struggled to tell me what went wrong and his grammar was subpar. I'd expect better eloquence from someone in a position with such authority.