Wow! I've never been so disrespected in my life. Dr. McKenna came highly recommended by several sources. Perhaps I caught him on a bad day.
After my 1st call, I was already taken aback because I sensed slight attitude, but it happens so I wasn't necessarily upset. I called back to ask a few questions specific to my insurance provider and Dr. McKenna told me that I was questioning whether or not he knew medicine, and that perhaps I need another doctor and proceeded to hang up in my face as he shouted obscenities in the process.
I am honestly still floored. I can't believe that a professional, especially a professional of his caliber, would speak to ANYONE with that tone. I simply asked the questions that our benefits administration said we need to be sure to clarify prior to scheduling our visits. Apparently this offended Dr. McKenna. I'm not sure how asking about coding my visit as a wellness visit constitutes me saying he doesn't know how to do his job. Clearly i don't know how to do his job which is why i asked the question. i also asked specific questions about my health plan administrator and he told me he doesn't care what they say because they often say things that aren't true and that he just told me what the process was, and repeated it in an ever so condescending manner.
I toyed with even writing this review, but I had to. I'm new to the area and trying to find a doctor. This is the most unpleasant experience that I've ever experienced in my life. Needless to say, I will take his advice and find another doctor because anyone who's patience is that thin can't possibly be a good doctor for me. I hate that this was my experience as I was looking forward to visiting his practice. read more