Wow this place is huge Really super nice…read more Make sure you call ahead of time to find the location to park Find out which building to go to There are several buildings next to each other with parking lots in between buildings This place is like a university campus You can easily get lost if you don't know where you're going Have the doctor's office number handy in case you get lost so you can call and ask for directions Be prepared to walk It's like a maze in here Very clean Very nice Inside there is a coffee juice pastry and muffins station with seating There is a check in area After check in the receptionist will tell you what area for you to sit and wait for your appointment I was sent to sit in the Iris seating area to wait to see my allergy doctor Just make sure when you are scheduling your appointment that you ask for directions how to get there, for the location where is parking which building

I had a huge panel of tests to take that required an overnight fast for 10 hours. I had also been…read moresent home with some DIY tests that I was asked to bring with and turn in to the lab upon arrival. (stool test-ew!!) While I knew the lab was across the street from Main Campus, I did make one wrong turn before I found where I was supposed to go. They could really use numbers on the buildings to help navigate people. There was only a half dozen people in the waiting area in a huge space that could easily hold hundreds. I checked in at the main desk with two friendly, kind and communicative women. All of my check ins with receptionists have all been positive, and informative/helpful. I completed my urinalysis collection on site and waited to be called. I turned in all my DIY tests and sat to have my blood drawn. I verified my information about a hundred times, but it also helped distract me from the needle. No one likes needles, really. I had 5 vials taken and when she was wrapping up my arm she chose a teal tape to match my shirt. On the previous Monday, the phlebotomist picked pink to also match my shirt. It's the little things that go a long way to make us feel human, rather than a number. Again, I was in and out in no time and felt that I was on the right path to taking care of my own health.

Dr. Gonzalez is leaving Internal Medicine Specialists (and New Orleans) as of July 31, 2011 "to…read morepursue other career paths." It's a shame to have a great doctor leaving the city.

Dr. Gonzalez is a rarity in medicine today; he takes the time to truly listen to patients & explain…read morehis thoughts & conclusions. It's nice to find a doctor who seems more concerned with answering questions that in getting you out the door in record speed. Great GP to have on your side!

Dr Smith is a very caring doctor. He is happy to sit down and discuss health goals with you.read more

From the owner: Dr. Smith offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in New Orleans. Dr. Smith sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Smith is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

BILLING DEPARTMENT - UPTOWN INTERNAL MEDICINE SPECIALISTS IN NEW ORLEANS, LA. This billing…read moredepartment is terrible. I had an appointment with Dr. Friedman on April 1. I knew I did not have a co-pay for my appointment but the front desk made me pay anyway. They received the EOB from my medical insurance company and it is now two months later. The co-pay still has not been reimbursed to me. I have been on the phone with billing numerous times, I even sent a letter requesting reimbursement, but this department has never confirmed when a reimbursement check will be issued. It is now June 3rd and I have not received confirmation that a check is in the mail to me. DR. FRIEDMAN DESERVES FIVE STARS. THE ACCOUNTING DEPARTMENT DESERVES NONE.

From the owner: The physicians of IMS focus on Primary Care Medicine and Specialty Care with emphasis on Disease…read moreManagement. Our goal is to provide you with life-long comprehensive healthcare. We place a strong emphasis on preventive medicine and on the maintenance of good health. All of our physicians are board certified in Internal Medicine. Most of our physicians have training in a subspecialty area. The specialty areas of medicine that IMS offers our patients are Nephrology (diseases of the kidney), Pulmonary (diseases of the lungs), Endocrinology (diabetes, diseases of the thyroid and other glands), Infectious Disease, or Allergy, Asthma, and Clinical Immunology. We value a close personal relationship with our patients.

That is the most unprofessional office I have ever been associated with. I was told that my…read moreinsurance carrier rx told them that I could no longer see the dr. What? I pay cash oh well the girl said insurance wont allow you to come here period. Called insurance no maam we didnt say that. Called dr. back well that's what they said. That little girl that runs her mouth at the window let's talk outside one afternoon

Great doctor, extremely unprofessional staff, and unfortunately the staff outweighs clients…read more His receptionist staff is shockingly rude and unprofessional. I had heard stories from family members, but never experienced anything myself until recently. Longer story below, but the short version is that I asked for a replacement perception, and the very first response from the self described office manager was "You're a grown adult and should know better than to lose it." I had no previous contact with her for her to respond like that. I was flabbergasted by the response and entered the clinic to confront her about her statement and was bombarded by accusations of abusing my medications, threatened to have police called, all while just standing at the window waiting to talk to the doctor. I was dismissed as a patient due to "disrespect towards the staff." Apparently South Shore Medical has no concerns for their client base, and allows their staff to talk to clients however they please. I have been a patient of doctor Dr Rooney's for nearly a year, but several of my family members have been his patients for many years. I had recently had an appointment to refill my medication, I am prescribed Adderall which helps me with my studies in nursing school. I received 3 months worth of prescriptions, but didn't need to fill them immediately because I had a majority of my last prescription remaining. When I did finally run out, I was unable to locate where I had put my prescriptions but thought I could easily have them replace since they had replaced an expired prescription with ease in the past. When I arrived at the clinic, the receptionist explained that the policy prevented her from replacing the prescriptions, and my only option was to schedule a new appointment. I wasn't happy to hear about the policy I wasn't aware of, but I scheduled the new appointment and left. When I got to my car I did one more pass to see if I could find the papers, but I was unable to. Because it was the week of finals, I was on my way to a study session and would not have benefited from it as much as if I had my prescribed medication, so I decided to call back into the office to see if there was any way they may be able to help me. When the girl picked up the phone I explained to her that I had just been inside, but I was hoping there was someone that could authorize at least one prescription because I was studying for finals. She responded by saying "No that's not our policy, you are a grown adult and should know better than to lose these things." I was immediately angered and hung up the phone to speak with her in person. I walked back into the clinic, and when I confronted her, I was immediately insulted several times, told I should know better, I was taking narcotics, I could be selling my prescriptions, she wouldn't listen to any responses. She had an answer for everything, including how apparently pharmacies don't check ID's when filling narcotics so I could sell them to anyone, and how the doctor had bent over backwards to replace my prescription last time. That is until she found out the prescription that was replaced was expired and their policy allowed for that. When I asked to speak with the doctor, I was refused and threatened with the police being called. When I asked why I was never made aware of their policy against replacing prescriptions I was handed a copy of the controlled drug contract I signed which stated they where not responsible for lost drugs, and prescription would not be filled at night or on the weekends. When I said told her I didn't want to replace lost drugs, I need a reprint of a prescription, she told me "As a nursing student I should know that a drug and a prescription are the same thing." When I told her "As a nursing student I know a drug is a medication, a pill, and a prescription is a piece of paper allowing me to received the drug. They are not the same thing." I was asked to leave. They have my pharmacy on record and can easily check if my prescriptions have been filled or not, but they refused.

I have suffered from HORRIBLE allergies my entire life, and all the inconveniences that accompany…read morethem. (such as, "But why can't you sleep at my house with my cat? I totally vacuum!") I thought I was pretty much in for a life full of pet avoidance and pet owner avoidance (it really limits the dating pool!), and then I found Dr. Wilson's office. After confirming all of my life-long suspicions with a basic scratch test (severe allergies include: housedust, dust mites, cats, dogs, horses, oak and other trees, all grasses, and most weeds. As luck would have it, I am not allergic to birds, cows, or cockroaches. Woo!), the situation looked pretty hopeless. I figured Dr. Wilson would sentence me to life in a plastic bubble and be done with it. But no! It was not my fate to be the next Bubble Girl! Not only did Dr. Wilson tell me that my allergies could be at least significantly reduced by immunotherapy (allergy shots, yo), but I could (with training by his awesome nursing staff) administer these shots myself to avoid having to pay an office visit co-pay WEEKLY. People, this is HUGE. That would have broken my li'l piggy bank. I only pay an office visit co-pay when I receive a new vial of allergy serum, which is about once every 6 weeks. It is surprisingly easy to self-administer allergy shots, even for the slightly squeamish (doesn't hurt at ALL), and has already made a HUGE difference. Also, everyone in Dr. Wilson's office is a sweetheart. He must have asked me a million times how I was feeling this last visit (though I think that was due in part to the fact that my first visit with him was after my boyfriend passed away last year) . . . but still, how nice of him to remember and actually care! Even the woman who does the billing is nice as can be! I can't say enough nice things about everyone at Dr. Wilson's office. If every doctor operated his or her practice like this, I wouldn't dread the occasional check-ups! Highly recommended, folks.