Dr. Kiran Zaveri is hands down one of the best primary doctors you can ever select. He is very…read moreknowledgeable and thorough. He always has your best interest and health in mind. I have been a patient of his for well over 6 years and he has always got me over all the health issues I have ever experienced. He also has a nurse that can draw your bloodwork on site which is extremely convenient.

Excellent doctor! Thorough and detail examination. Never had problem with his staff. Been with him…read morefor the last 20 years for all kinds of medical issues. Always treated well.

That is the most unprofessional office I have ever been associated with. I was told that my…read moreinsurance carrier rx told them that I could no longer see the dr. What? I pay cash oh well the girl said insurance wont allow you to come here period. Called insurance no maam we didnt say that. Called dr. back well that's what they said. That little girl that runs her mouth at the window let's talk outside one afternoon

Great doctor, extremely unprofessional staff, and unfortunately the staff outweighs clients…read more His receptionist staff is shockingly rude and unprofessional. I had heard stories from family members, but never experienced anything myself until recently. Longer story below, but the short version is that I asked for a replacement perception, and the very first response from the self described office manager was "You're a grown adult and should know better than to lose it." I had no previous contact with her for her to respond like that. I was flabbergasted by the response and entered the clinic to confront her about her statement and was bombarded by accusations of abusing my medications, threatened to have police called, all while just standing at the window waiting to talk to the doctor. I was dismissed as a patient due to "disrespect towards the staff." Apparently South Shore Medical has no concerns for their client base, and allows their staff to talk to clients however they please. I have been a patient of doctor Dr Rooney's for nearly a year, but several of my family members have been his patients for many years. I had recently had an appointment to refill my medication, I am prescribed Adderall which helps me with my studies in nursing school. I received 3 months worth of prescriptions, but didn't need to fill them immediately because I had a majority of my last prescription remaining. When I did finally run out, I was unable to locate where I had put my prescriptions but thought I could easily have them replace since they had replaced an expired prescription with ease in the past. When I arrived at the clinic, the receptionist explained that the policy prevented her from replacing the prescriptions, and my only option was to schedule a new appointment. I wasn't happy to hear about the policy I wasn't aware of, but I scheduled the new appointment and left. When I got to my car I did one more pass to see if I could find the papers, but I was unable to. Because it was the week of finals, I was on my way to a study session and would not have benefited from it as much as if I had my prescribed medication, so I decided to call back into the office to see if there was any way they may be able to help me. When the girl picked up the phone I explained to her that I had just been inside, but I was hoping there was someone that could authorize at least one prescription because I was studying for finals. She responded by saying "No that's not our policy, you are a grown adult and should know better than to lose these things." I was immediately angered and hung up the phone to speak with her in person. I walked back into the clinic, and when I confronted her, I was immediately insulted several times, told I should know better, I was taking narcotics, I could be selling my prescriptions, she wouldn't listen to any responses. She had an answer for everything, including how apparently pharmacies don't check ID's when filling narcotics so I could sell them to anyone, and how the doctor had bent over backwards to replace my prescription last time. That is until she found out the prescription that was replaced was expired and their policy allowed for that. When I asked to speak with the doctor, I was refused and threatened with the police being called. When I asked why I was never made aware of their policy against replacing prescriptions I was handed a copy of the controlled drug contract I signed which stated they where not responsible for lost drugs, and prescription would not be filled at night or on the weekends. When I said told her I didn't want to replace lost drugs, I need a reprint of a prescription, she told me "As a nursing student I should know that a drug and a prescription are the same thing." When I told her "As a nursing student I know a drug is a medication, a pill, and a prescription is a piece of paper allowing me to received the drug. They are not the same thing." I was asked to leave. They have my pharmacy on record and can easily check if my prescriptions have been filled or not, but they refused.

I had been going to this ENT group for years, never had an issue , until I started experiencing…read morepain in the throat close to where my tonsils used to be. Dr. Brousse entered the exam room with seemed like a cranky attitude. Upon examination he actually accused me of intentionally causing my throat pain by sticking something into it!!! I was in shock at his accusation and actually left very upset and never returned...another doctor diagnosed me with strep throat a few days later!

Referred by my primary care physician for a hearing issue. Very responsive staff; quickly booked my…read morenew patient appointment within two days of my call. Nice, clean office in well-located office building. Parking in EJGH's Hudson Garage. Lots of comfortable seating in large waiting room. Polite staff. Dr. Brousse listened well, was efficient and has a very pleasant demeanor. He was quick to assess my issue and immediately worked on handling it then and there. He kept me informed of every step of the procedure. I recommend him.

Dr Tong is amazing. She's super thorough and always very kind…read more Her staff is usually friendly and helpful. But they must be feeling the stress of the pandemic. The past few calls, the person answering has been very quick to hang up and not helpful. As if I am a bother. Honestly, should not be working at a doctor's office if you can't be patient towards patients. I'm not sure if the office is closed or not, but the receptionist told me the doors to the office are currently locked.

Dr. Tong is an amazing, friendly, and truly caring person. As with most doctor's offices, you might…read morehave to wait a little while - but it's worth it! Keep in mind that not every patient can be seen in a little window of time. As with anything, a little empathy and patience goes a long way. Her staff has changed a little within the past year, but Courtney and the new medical assistant I met are very friendly and capable. Courtney even called to remind me of my appointment time after I had to call her because I forgot to write it down; how thoughtful!