This facility sees a lot of patients. I think partly due to the fact that it is one of the few…read moreVietnamese speaking doctor offices around here. The front office staff can be a hit or a miss. Today was a miss for me. You literally just stand there while waiting for someone to stop ignoring you even though they are looking right at you. *shrugs* Just watch out for the girl that throws the clipboard, you might catch her in a super bad mood one day and get the wrong end of the clipboard. If the front office doesn't scare you away, come to see Dr. Vu. He is a really nice guy and has a nice bedside manner. So no be afraid of asking him questions. Most of the people in the back are really helpful. :)

I've been coming here for quite some time and the front office has gotten pretty awful. When I…read morefirst started coming here everyone was always so cheerful and nice, but now they have a lot of newer faces and most are extremely rude. They hardly ever greet you when you go to the window and half the time you have to stand there for a while before someone even acknowledges you. Recently I've had a couple experiences with talking to them on the phone also and they were just as rude. However, Dr. Mai is great! I can say he's one of the best doctors I've had. He is very sweet and tries his best to accommodate your needs. He answers all of my questions and doesn't ever seem to get agitated with me. He is the reason why I still come here.

Dr. Yount is an amazing, dedicated professional who treats her patients with dignity, clearly LOVES…read morepracticing medicine and values the doctor-patient relationship in a way that family practice doctors used to, but seldom demonstrate today. She's the best! I've been her patient for years and wouldn't dream of changing - even after moving out of state.

Bedside manner is so, so important when choosing an OB-GYN and Dr. Yount truly went above and…read morebeyond in making me feel comfortable. She is an older lady in her 70s who has clearly been at her job forever and is no-nonsense (yet genial) about everything that needs to be done. I cannot recommend her enough and am so glad I've found such a great doctor in the city.

She makes sure you feel good and you are in good hands, and now a days that is rare in health care.read more

I've been going to Doctor Jennifer Garrett for numerous years. More than I care to share? She is a…read morefantastic physician. Pays attention to what I have to say can always work man when I have one of my minor emergencies. Easy to contact by email and always returns my call or email. I have no communication issues with her or the office.

De. Harch is brilliant and thorough. He is an expert in HBOT and the clinic is excellent…read more Grateful someone is willing to pay close attention to my daughter's case.

Well since I was in the 40 yr old range, and like a typical guy, I didnt have a general doctor, I…read morejust picked this place out of thin air. That and it was on my insurance form. So far its pretty ok. I got in twice a year, get checked out, lightly, get a refill on my crazy pills and on my way out the door. They are pretty good with keeping within 15 minutes of the scheduled appointment time. I see alot of elderly here in the waiting room, so far I have been the youngest person in there. Maybe thats a good thing? I dunno. Parking is easy here too. Park in the free covered garage at West Jeff hospital on the second level, take the stairs down one floor and walk into the lobby, hang a left and take the elevator to the 8th floor. Parking is easy, the spots are plentiful as are the bathrooms.

I was a patient with Dr. Acosta some time back. He was an excellent doctor. Unfortunately his front…read moreoffice staff sucked. I'd run out of prescription sleeping medicine and called them for a refill. 24 hours later, the refill still had not been called in to the pharmacy. When I called them to inquire as to why, I was told they have 72 hours to respond to a request for a refill. To facilitate my being able to pick up the refill without having to cross the river, I told the woman to whom I was speaking I wanted to change the pharmacy to, one nearer to me. At which point she snapped at me for wanting to make the change. She asked me for the pharmacy's number. Well... somewhere between all the frustration of trying to get my medication, the stupor of a full night without sleep, this person's nasty attitude, and my trying to figure out how to find a phone number on my new phone without disconnecting the call, I must've uttered some expletive - just out of sheer EXASPERATION. Upon finding the pharmacy's number I gave it to her. But again, the prescription wasn't called in. Much later and still without having slept I called to inquire why, and was now told I'd have to see the doctor before they'd renew the prescription. So I got in my car and drove the ten miles to their office to see him. They refused to let me see him, saying I needed an appointment. Then they accused me of having cursed the woman to whom I was speaking the day before. Well, I'd cursed, but not her. Otherwise I'd have probably used a more appropriate word. Needless to say, I never went back.

Showed up to my appointment and upon check-in the staff informed me they do not accept my insurance…read more(tricare). The frustration is unreal on my end, I had communicated multiple times with the staff prior to my appointment and it would have been great to know prior to the appointment that they wouldn't take my insurance. Staff showed zero concern or fault for it either, they just asked who I spoke to (which was different people via email, so they could have looked in their system). We are a military family without friends/family to help with childcare. My ability as a stay at home mom to see a doctor is extremely difficult and involves my husband having to take off work to stay with kids. So an entire afternoon was taken off by my husband so I could attend this appointment, all for nothing.

I went in for a simple pre-op clearance. They didn't accept my BlueCross Blue Shield unless I…read morecalled my insurance company and changed my primary care physician to this guy. Say what? and they wanted me to do it right there in the waiting room. The staff seemed disorganized or incompetent or both. The doctor seemed to rush through my exam barely even checking anything. Then they charged me 25.00 for a Form. $170.00 later I walked out having accomplished nothing. Don't waste your time here. Find a better organization.

Dr. Vu is a wonderful doctor. He is very knowledgeable and respectful to the patients / parents…read morewishes while simultaneously providing care and guidance. His office staff is so sweet to my son and takes great care of him. Thank you to the office of Dr. Vu and his staff

We've been coming here since we were kids and Dr Truyen Vu was the doctor. When he retired and his…read moreson, Dr. Quang Vu took over my mom still goes here eventhough Dr. Quang Vu, MD is a pediatrics doctor. She feels comfortable with him because she doesn't speak English and the doctor can speak Vietnamese to her. Most time we just walk in without an appointment and the wait is not too bad. The staffs are friendly. I like the convenient that they are right next door to a local family own pharmacy that we can get our meds at one stop instead of driving to Wal-Mart and wait forever to get our prescription filled.