It's usually not a great sign when you begin a review with "they showed up with the wrong color railing," but the sign of true professionals is not never making mistakes, but responding to them with grace and efficiency.
The process up to the deck actually being built was prompt, professional and courteous. Early in the second day of the build, I looked out my window to see that the railing was white, instead of black. After a thirty second conversation with the foreman, they had identified what the problem was, apologized, and had the white railing dismantled and the black railing on the way within an hour.
Our deck is beautiful, and the process was easy. read more