Shout out to the nice folks at Havens Fine Framing and Havens Art Installation! They do a great…read morejob!

RED FLAG: They don't offer an accounting of their work; no breakdowns on frame, glass, mat, or…read morelabor. RED FLAG: We told them we wanted our piece floated. Upon learning what that meant, they actually said: "that would show the edges". RED FLAG: They don't use spacers to protect art from the glass. When asked about it, their rambling explaination of why this particular piece didn't need spacers came off more as a long-winded excuse for; we forgot the spacers. RED FLAG: Dynamic pricing. Without a breakdown of accounting, your frame costs will vary by the art's perceived value. A frame for Aunt Ginny's cat painting will cost X. EXACT same frame for limited edition signed print will cost X times, who knows. When I specifically asked about this, their comeback was "oh, this is just about the cost then". No, I was trying to prove my point of their suspicous pricing policy. Not looking for a refund. I got what I got. Just trying to warn others. Go elsewhere. That, and if you're looking for a business to get into--custom framing apppears to be wide open

Absolutely loved these chicken stained glass panels in the window.. they definitely drew me in! :-)…read moreNot only were there the normal stained glass panels but also items where you could put candles in to reflect this mottled colorful glass... even a lantern! Such a neat idea that would play on many levels. There's lots of various artists and artisans work on display and for sale. From paintings to pottery and glass work to jewelry... they have it all! Reasonable prices for that special gift for a certain someone. And the staff was very helpful :-) If you already have a piece and are looking for the perfect frame this is definitely your go-to for that.

Karen was very helpful in having 2 original paintings framed . She was friendly and easy to work…read morewith . The price was reasonable as well .

I'd used a search engine to find a custom frame shop in downtown Charleston SC when I was trying to…read moreascertain its location 'cause it's the only frame shop I would characterize as such and its owner is very talented. I've done business with them multiple times and have never been disappointed.

I was looking for high quality photo prints (read: not what you'd get at CVS)... I only needed a…read morecouple pictures so it didn't make sense to order online with shipping fees. Prism Photo and Framing took care of my order quickly and pick up was smooth and easy. Would recommend. They sell some tabletop frames, and also do custom framing... I'll definitely return for those services next time!

Happy to have found this business. Their work is excellent! Canvas print is beautiful! Reasonable…read moreprices. Friendly service. We will be back for our future photo projects!

Michael was amazing! I brought in a picture that was damaged and not only was the new framing…read moreperfect for what I wanted, but he also made it feel sturdier and higher quality than the before. He was super easy to work with, quick, communicative, and I will absolutely be going back for any future framing needs.

Would definitely not recommend Picture This because they are over priced (as I've come to learn)…read moreand provide a terrible customer experience. It took over 6 weeks to complete a job they initially said could be done in less than two. Whats even worse was they completely screwed up my order even tho we spent a good 15 minutes discussing exactly what I wanted while picking out the frame. Then to add insult to injury when I went to pick it up, saw his shoddy work, and told him it wasn't what I ordered he gave me a dumb look and asked what I wanted to do. So I said "I want it redone right" to which he replied "ok, but it's gonna take me about a month maybe more to get the material for the frame because of supply chain issues and I'm gonna have to double charge you for the materials because the frame you selected is one of the more expensive ones." Call me crazy but I just think people should stand by their work and when they screw up own their mistake and make it right. The customers should not get double charge to fix the vendors mistakes. So unless you want to have to pay twice to have your picture framed and deal with premium priced incompetence go somewhere else.

i just went inside the door to see what they had and how they do business. They were not friendly…read moreor helpful at all. I was very surprised that they acted like I was interrupting their day. They were Very abrupt with "How can we help you" - that was more like "what the hell do you want?". I see no reason to use them for anything. They are not consumer friendly!!! I just asked about what they have in black frames. What is so strange about that? Avoid this place. There are nicer people to work with!!!

They are great. They hung our collection in our new home and repaired and re framed damaged pieces…read more. This move they connected us with a local artist who did a wonderful job assembling and hanging our pieces and they repaired pieces damaged by the movers!

The images are quite beautiful. We bought three 8x10 and had them placed in a wooden frame a few…read moreyears ago. We've received many compliments. We stopped by two weeks ago while on vacation in hopes to purchase another piece. Unfortunately, they are quite pricey, so we'll have to save up for a future purchase. I did not see any black frames, only white on display. The salesperson was a friend of the owners and was very pleasant and personable.

The art is absolutely stunning. They do a great job capturing the essence of Charleston. We were…read morediscussing the options with one of the owners when the conversation went from pleasant to irritation quickly. We were admiring the smaller pictures for easy transportation when a couple came in discussing the purchase of the large picture. His attention went to following the couple around the store and ignoring us. To the point that the couple a few times asked for a moment to discuss their potential purchase. When I asked if he had a website that we could access, his response was rude and abrupt. He was obviously irritated that he needed to assist us when the couple was moving closer to the door. I personally enjoy buying and supporting your local shops. Being in sales myself I know that you need to treat each customer as important as the next. Had he known I was considering a purchase of a larger picture to have sent to my home maybe his service would have been better. Unfortunately, he will never know since my purchase came from another gallery.

Best Gift Idea Ever on South Market Street in Charleston is a great place to go for all things…read morequality gifts for those on your shopping list. I really like the variety of different items that they have available here. I have been happy with all of the purchases that I have had from here.

You have a great colleague in Lauren. She was extremely helpful and creative. We purchased a piece…read morefor the kitchen "Cucina" that turned out stunning. She gave us great ideas and we even left a lot of the choices for her put together while we enjoyed sightseeing. What we picked up was amazing. Thank you Lauren for the great attention and customer service. David and Emily.

This guy. This guy!…read more Man ... where to begin ........ Ben Osborn, the owner and *brilliance* behind Eastbound Photography and Custom Framing is just awesome. "AMAZING" doesn't even begin to describe what he's done for us, and how fantastic he is. Though I've yet to use his framing services, personally- I've seen the work he does and I've also been lucky enough to see him in 'action.' From both experiences, I can honestly say that Ben is one of the MOST clever and artistic guys I've ever met or known in my entire life. Everything he creates is not only breathtaking ... but also PERFECT - down to one millionth of an inch. He is meticulous. The knack he has for detail could give even Bob Vila a run for his money. This is a hobby for him, but NOT *just* a hobby. He studies his craft, he puts every second of spare time into it, he goes to classes to learn and perfect. This isn't a money-making "scheme" for this guy. This is what he loves. And it SHOWS. I'm not sure he often does photography for people or families -- mostly focusing his spectacular talent(s) on scenery, landscapes, etc. But, he did it for us as a special favor. It was a very hot/humid day in the South Carolina sun, and he had lots of people in my family to photograph. And the MAJORITY of the people involved were young children & babies. Not one time during the (many) hours he spent taking our pics did he get frustrated or disheveled (and I am not too proud to admit that my 2 kids were NOT the most cooperative subjects in the world) :) -- nor did Ben lose his patience, smile, creativity, OR sense of humor (which is absolutely terrific, by the way.) If you DON'T laugh while spending a few minutes with Ben, you might need to check yourself. Because he WILL make you laugh. Ben clearly has a real eye for beauty and a very obvious talent when it comes to seeing the "simple" things ... that so many of us would take for granted or otherwise would just never notice. It really is something special to watch him in action. You can see by the look on his face and the twinkle in his eye that Ben has found his passion. :) It's a sight to behold! We are SO lucky to have experienced it for ourselves. And I look forward to having one of his works hanging in our home someday. Look OUT, Ansel Adams! :) And keep up the INCREDIBLE work, Ben Osborn! P.S. - Ben's family is as lovely & fun as he is. If you're lucky, you'll get to meet them too. ;)

I had the pleasure of discovering the marvelous photography of this gentleman when his business was…read morein Austin. Amazing photos, and hand crafted framing. What a great addition to my living room.