I used this contractor to put in a 1000 ft of crush rock driveway, connection to the County Sewer…read moreand town water and RGE electrical line up to our future house position. The contractor has a lot of new equipment and our first meeting for a quote I was impressed by his knowledge of the job as we went over the Approved Engineering Plan (EP). He talked me into doing the job as time and material and my only concern at the time was the distance him and his workers had to travel, versus more local companies. Before I agreed to enter into a contract with him, I requested an estimate of what all the work would cost per the EP, that quote was $160,000 and I figure it up to $200,000, as that is what I had quotes from other contractors locally. Since the owner was more impressive than others I talked too, I agreed to the Time and Material cost contract, which in hind sight was a big mistake. This job included grubbing the land up to and around the future house position, along with the driveway, and utilities run from the main road and all precautions that come with a construction site. The job was supposed to be completed per the the Owner of the company by the end of October 2023. The first month went well with a few glitches, but when we got closer to the end of October with not even half the job complete, then he had help issues, equipment issues and a lot of other excuses, then it was supposed to be December, then January and it was completed by March 2024 with two main items still not completed per the EP. During this time I was supposed to be getting an itemized monthly bill to keep track of what money I was providing him. The first Invoice I received was 3 Oct, but after that I had to refuse to pay him anymore, if I did not receive an itemized bill from Oct to 31 Jan 2024. By that time I had provided him $312,000 and told him this project is way over budget and he was draining my saving that I had for building on the property. Total paid before final Itemized bill $456K itemized bill showed less.

Mike from M&M plumbing came to fix a leaky kitchen sink drain today. This is not the first time we…read morehave hired Mike, knowing that he always shows up on time and completes the work for a reasonable price. There are many price gougers out there in the market these days, but not Mike who is an honest tradesman who does the work you pay him to do. Don't hesitate to call him next time you need plumbing work done.

I don't understand the negative reviews (two of which come from non-Ithaca locations). Our…read moreexperience couldn't have been more different. We called them on a non-emergency basis. They came out immediately (on a holiday weekend). They solved a number of problems we were having. They did so by applying real cleverness and good humor. They then charged a very reasonable amount. We couldn't be more pleased!

Bill and his crew are responsive, knowledgeable, and honest. They have done a few projects for us -…read morefrom sewer repairs to a major earthwork project for a retaining wall. No problem big or small - he brings the equipment and the expertise - and a can do attitude. He also once even refused work that he thought should be better done by others. I'm happy to give him a five start rating.

Bill did a whole septic system repair for me. Capable, friendly and honest - his estimates are spot…read moreon from day one and the pricing is competitive, no surprises at all. In fact he was willing to do some extra work around my yard for no extra charge. A pleasure doing business with - highly recommended.

Our central air system unfortunately caught on fire this past spring so we needed a completely new…read morefurnace. Kevin did a fantastic job educating us on what our options were. We never felt like he was pressuring us or trying to up sell his services to make more money. I felt like he went above and beyond to make sure our central air system was safe. He was very knowledgeable, professional, polite, and efficient. I highly recommend hiring Kevin from JMS!

Showed up as scheduled, didn't do anything to fix it. "Diagnosed" the problem in 5 minutes charged…read more$140 for 10 minutes on site. Diagnosis was failure is eminent, yet no follow up and 10 days later pump fails and $3000 fix turns into $6000 fix. Promised a quote to replace faulty equipment in "a couple days" but 10 days and 2 phones calls later, no response. Was ghosted after making $140 for 5 minutes of work. Worst service one could ask for. Don't waste time calling to leave a message to not be returned, should have not paid until work started or called someone else. Now without water for dishes/showers/house maintenance until new pump can be installed with old well. due in part to promises made and not delivered. I should have paid the diagnostic fee and wait for the quote maybe it would have had higher priorirt, or at least been worth their time to communicate.

Great team. Personable project manager. Got a 16x20 stone patio that looks great and is holding up…read morewell after a hard winter. I'd like to get a quote from them for some house drainage. Would recommend.

Dmitry and his crew are true professionals who care about their work, which also happens to be…read moreexceptional. They want to be proud of what they do and certainly can be from what they did for us. Including a retaining wall, landscaping, driveway rehab, 100 yards of new driveway lighting installation and little extra touches everywhere to make it all more aesthetic. On time and on budget, nice combination. Will highly recommend Upstate Land Fix whenever they would like a reference.