Had my car towed in for a no start. Intially,AAA jumped the battery, I let the car run for 45 minutes, drove it for 10 minutes, shut it off and it was dead again. Car is a 2022 CX 30, purchased from another NH dealership. Decided to use Mcgee as its only minutes from my house. I have an extended warranty purchased through Mazda, and was told if warranty work needed to be done I would be charged, or would have to bring the car to a dealership 40 miles away or further. Fought this conSept with their Service Manager. Contacted the Service Manager from where I bought the car and he said he has never heard of such a thing and to bring it to them! Car only needed a battery (only lasted 2 years). I questioned the warranty of the new battery. Service Manager at Mcheese said 1 year only. As I was looking at the info on the Mazda website it states 3 years! We went round and round on this until he looked it up! No sorry, or apology, just a snotty remarks of, guess you're right. Picked up car and went to write on the battery the date and mileage it was installed to only find a set of vice grips left under my hood! Let's round those bolts off VS using sockets! Since then I have purchased tires, and had 2 warranty repairs done at Werner Mazda in Manchester where they have treated me like gold, no arguing with their staff and have supplied me with a loaner vehicle on both rerepair visits. It's ashame that I cannot use the dealership a few miles from my house due to poor service (customer and actual service). read more

McGee Mazda - Vise grips left under my hood from Mcgee Mazda in Claremont. - Car Dealers Near Me - Claremont, New Hampshire

Mackenzie Morton, sales associate McGee Mazda, was even better than the cars we were looking at - and that is saying a ton! Her Sales Manager Tyler Minnick, was marvelous too! Mackenzie was unbelievably helpful, amazingly patient, wonderfully understanding, and a blast to work with. Our connection started with texts and emails and moved on to in-person (repeatedly) - and it just kept getting better. She was thoroughly knowledgeable about the cars we were looking at, and we felt confident we were getting accurate information. We cannot recommend her highly enough - she made coming to MacGee Mazda a pleasure! We will be back. Kevin and Lynne read more

Hands down, the worst car purchasing experience I've ever known. What should have been a relatively seamless cash sale turned into a nightmare of incompetence on the seller's part; lost title to my trade in, missing temporary plates, documents not filed in a timely fashion, sales person who lacked basic knowledge of vehicles, and closing a sale.The response to my complaints: we're a new dealership and going through growing pains. Huh? You boast of being around forever. Car's great, service, appalling. read more

Bought a CX5 today, and the process was amazing. Randy, my salesperson, was no pressure and answered all my questions. I test drove the car one day, and Randy stayed late to deliver it to me the next day. I did all the paperwork from home and saved having to spend hours at the dealership.Randy was honest, professional, and I can't say enough about what a great experience he provided. It was the best car buying experience I've ever had. read more

My wife saw a car she like, applied online, got approved and worked with a sales representative for 3 days, got her paperwork over to them, and today was the day we ere to put down the deposit and have car delivered. We've been sharing one car since we relocated to Vermont. Today the finance person, Donna, said she tried to call my wife a few times, but my wife works in emergency services and wasn't near her personal phone, for only 2 hours while in an emergency. This nasty unprofessional car dealership had the nerve to sell it to someone else immediately, after we were looking forward to it so much. What a terrible place, avoid this dealership, they are completely unaware of proper business practices, customer service and building relationships with happy customers. would go zero stars if it were allowed on Yelp read more

Liars. Bought a car in February 2021. Was told I would have free inspections for entire time I own the vehicle. When I get to McGee today for my scheduled appointment, I was told the policy changed. Now, inspections are only free if vehicle was bought prior to December 2020. How do you change the policy, and not grandfather in those who it already applied to? Gary, the customer service representative, said he thinks the way they changed the policy is wrong. And they do not inform people when making the appointment, he has to inform people when they arrive. if I could give negative stars to McGee, I would. ZERO stars for McGee car dealership. read more

I went on around 5 p.m. and asked a few questions of a gentleman named Randy. I picked out the car I wanted, asked a few more questions, went over a few key points of the car, and sat in a similar model. I was told the car I wanted was coming in 2 days but that they would also look for a car for me at another dealership because they might have one in the area and could possibly get it for the next day. That sounded reasonable. This was a Tuesday, and I didn't hear from Randy, so I wanted to see how things went and confirm I would be able to pick up the car that "was coming in." I spoke to a woman who said she would call me back but also told me she was confused because the car I was talking about was already sold. She told me she would call me back. It was approaching 7 p.m., which was closing time, and I had not heard from her, so I called because I needed to plan and clean up my car. She said, "Oh, Randy didn't call you." He had not called me, and that's when I was told that the car was sold and that he and the manager told me that. Well, that was an absolute lie; we never had that conversation. I made a point of asking why I would know about a car coming in. No real answer, but not really this person's fault. Had they simply said..... hey we don't have that car, but we will look around for it and see what we have I was ready and prepared for that, but no, instead, I am led to believe something that was never going to happen. Did I mention I had a check in my pocket? So, the story's moral is that even if you try to make the sale simple, pick out the car ahead of time, and even bring a check with you, folks can't seem to be honest. It seems cars are rolling off the lot, and they don't need my money, so yes, I will take my check and go elsewhere, but it won't be to any of the McGee dealerships. read more

I walked into McGee Mazda thinking I finally found a dealership I could trust. The people working there seemed down to earth and friendly. I had a problem with my Mazda and they found the cause. However, they told me they tried to fix it which would be a simple cleaning and "it did not work," therefore, they would need to order a new part which was around $350., not including labor cost. This was when I felt I was being told a lie. I took my car to another mechanic and they cleaned the part for $15., and it has been fine since. This mechanic told me it was never removed prior to him because it had the manufacturer seal still intact. A message to the folks at McGee - this is a small community - DO NOT LIE to your customers. We have to be able to trust our mechanics and once that trust is lost word gets around read more

a guy named Randy was not very good at his job. stand offish and gave me wrong cars that I wanted to test drive , when I brought this to his attention he at states oh yeah . . I actually would Not consider buying a car at this dealership. read more