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Recommended Reviews - Mcfaddens Door Centre
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11 years ago
I ordered a door from this place in June 2014, after a long series of the most ridiculous excuses imaginable, (broken glass, drivers mother sick, owner sick, his wife, mother, etc.etc.) I cancelled. He is ALWAYS very apologetic, very sympathetic, promises, promises. It is now April 2015, and he has still not refunded me the £300 he owes me. He simply will not refund to me despite many, many promises. I now have to go to get legal redress. Simply unbelievable. I rated 1 star because no option for none. REPLY TO ANSWER ON 26/5/15 NO I WAS NOT IN ANY WAY REFUNDED, WHAT A LOAD OF B.S!! The broken glass was the first of a very long line of excuses. STILL AWAITING MONEY TO GO IN MY ACCOUNT. BT 26/5/15, and NEEDS TO BE A LAWYER AS APPARENTLY, ACCORDING TO PREVIOUS REVIEW, HE IGNORES SMALL CLAIMS COURT RULING AND STILL DOESNT PAY. I DO NOT INTEND TO LET THIS GO, SO KEEP WATCHING THIS REVIEW. read more
Business owner information
Craig D.
Business Owner
Hi, totally agree with this customers coments, however the problem…
18 years ago
they've moved round the corner, and expanded, they have a great selection of doors and furniture
12 years ago
AVOID AVOID AVOID! Thieves take your money and lie about getting you your doors. My mothers a pensioner and they took £500 from her and promised her for six weeks they would bring her doors and never did! read more
Business owner information
Craig D.
Business Owner
Hi, i agree with the customers comments however we offered a refund…
11 years ago
AWFUL!!!! 1 star highlighted because I couldn't leave none! Do not entertain this company. The owner is unreliable and refuses to accept any ownership in errors. I ordered 2 internal doors to match a door I already had. Was told I would get them within the week but after 3 weeks of "still waiting for the glass" they delivered completely the wrong order. Which was apparently my own fault and I ordered the wrong doors to match the one I had had for a few years. Was incredibly disrespectful. Offered me a refund but I had waited this long I would wait another few days.....lo and behold another 2 weeks later of not returning phone calls and excuses I called today to be told....... I'm just going to refund you because after all you ordered the wrong doors!!!!!! Nearly 5 weeks of excuses and waiting I now feel he was just playing us for a fool. A truly unproffesional company and rude owner. Please don't waste your time with them read more
11 years ago
Been a joiner for 30 odd years and bought lots of door thought I would try Mcfaddens timber, tried it once and will never return waited for 14 weeks for a door to arrive, over the last two weeks I contacted the shop on a number of occasions and was told my door would be in that week and delivered In the next few days guess what it never appeared no phone call I phoned two weeks later and was told my door would again be in but the driver was sick so it couldn't,t be delivered until the Monday again didn't arrive phone call on the Tuesday to say it would be delivered on the Wednesday gues what it didn't arrive phoned the shop at 4pm and was told it would come later that night never arrived phoned on the Thursday morning and it did come after another excuse from Mr McFadden as to why it was late. The man cannot give you a straight answer don't know how he has been in business so long. Stay away from this shop one other thing the door was £30 pound more expensive than I found on line after I ordered my one. read more
11 years ago
I ordered two doors from this company on 12/7/15 that were going to cost me £640 I was told they would be fitted on 1/8/15 and that they needed to be paid upfront by either cash/cheque or bank transfer I paid by bank transfer and now wish I hadn't given this company my money. On the morning that they were due to be fitted I received a phone call to say that my doors had not been delivered so couldn't be fitted that day but could be done the next week on 8/8/15. Received another phone call close to the fitting day to say there was another delay with the doors this happened week after week with excuse after excuse. Eventually I got tired with waiting and the excuses and went into the shop to ask for a refund was told that wouldn't be a problem and that the refund would be transferred to my account the following day. Checked my bank on the day the refund was due and it wasn't there a couple of days later I received a phone call to say the refund would be through that day which was at the end of August more than a month later and I still have not had my money back . read more
More info about Mcfaddens Door Centre
9 Dalderse Avenue
Falkirk FK2 9EF
United Kingdom
Directions
01324 612403
Call Now
Visit Website
http://www.mcfaddensdoorcentre.co.uk
Hours
What time does Mcfaddens Door Centre open?
Mcfaddens Door Centre opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Mcfaddens Door Centre opens at 12:00 PM on Sunday.
What time does Mcfaddens Door Centre close?
Mcfaddens Door Centre closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Mcfaddens Door Centre closes at 4:00 PM on Sunday.
Mon-Sat 9:00 AM - 5:00 PMSun 12:00 PM - 4:00 PM
Payment methods
Does Mcfaddens Door Centre take Bitcoin?
No, Mcfaddens Door Centre does not take Bitcoin.
Outdoor Amenities
Does Mcfaddens Door Centre have bike parking?
Yes, Mcfaddens Door Centre has bike parking.
Does Mcfaddens Door Centre have parking?
Yes, Mcfaddens Door Centre has parking options. Street Parking
From the Business
Specialties
Door and Fencing Specialists
Why does Yelp recommend reviews?
8 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
13 years ago
VERY BAD experience with McFadden Timber. Ordered a door from them several weeks ago and was due to have it fitted last Saturday (May 18th). I received a phone call on the Friday (May 17th) in the early evening to say that there was a problem with the joiner and the job could not be done on the Saturday. I was to receive a phone call on the Saturday with an alternative date. That phone call did not happen. I phoned them on the Monday (May 20th) and again was told that I would get a phone call to rearrange a suitable day to get the door fitted. I heard nothing again and phoned on the Wednesday morning (May 22nd) to be told I would need to get a refund as he had no idea when the job could be done. He assured me the refund would be done that afternoon when his admin person came in. As the money (£109) was not showing in my account I phoned them this morning and I was assured that the refund was done as promised on the Wednesday. I arranged to go in today and pick up the receipt which I did. The date and time of the refund has been written over but is fairly obvious that it was done today at 09:34, just after I phoned. Crap service and being lied to does not sit well with me. I will never use this company again. I can accept that things happen and jobs have to be rearranged. There is NO excuse for not phoning a customer back on several occasions when you said you would and more importantly holding on to a customers money when you have assured them a refund would be given. 25/5/2013 read more
11 years ago
We were recommended to this company by a neighbour who had really nice internal doors fitted by Mcfaddens. I must say they are best priced, after getting quotes from local firms in the area. We ordered 7 walnut doors (with which we got FREE handles for them all) and skirtings and facings to suit which we paid up front on 17th April 2015, fitting was scheduled for 2 May 2015. The joiner who came to fit was professional and very tidy (as i was stressing about wood chips etc) and came on time on the Saturday morning. Im very very happy with my nice new doors and handles and i couldnt recommend Mcfaddens any higher! read more
10 years ago
Horrendous company to deal with, took our money for doors we ordered in 2015 and have still not arrived. Phoned up to try and speak to them and was verbally threatened. Not sure what has happened with the management at McFaddens over the last 12 months but check Google and you'll find a slew of people who have experienced the same treatment. DO NOT USE. read more
11 years ago
We bought lovely sliding wardrobe doors from Mcfaddens and they are great, they come round and fitted them promptly as well as taking my old doors away. Slight problem with my existing frame but their joiner sorted it free of charge as we needed extra wood. good selection of materials to make our own bespoke doors read more
2 years ago
He slashed 9 of my tyres because I reported him to trading standards and the police. 3 cars. 3 tyres each. He's on cctv. Has 2 witnesses and neighbours cctv too. His car was photographed at my estate at 130am on Christmas Eve morning. He is disposable and a crook and a violent sad man. read more
11 years ago
The perfect place to go if you want to be taken for a complete mug! Happy to take your money but conveniently forget about the part where they have to provide a service. continually fobbed off when we tried to get a refund. Avoid at all costs. read more
12 years ago
rogue trader do not in any sircumstance give this man money upfront. no doors no money this man plays the game make sure you don't play it if you do you will regret it. con man full of stories i am still getting them. you have been warned. read more
10 years ago
They may have moved round the corner and expanded, but McFadden doors cannot be trusted. They are crooks who do not provide what was paid for read more












