Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

Messaged me immediately and arrived within 2 hours (for a non- urgent request)…read more Lukas was friendly and completed the job in a timely fashion. Not only did he fix the clog, he educated us on the potential problem and how to avoid them moving forward. I would highly recommend Maximum Plumbing to anyone for any plumbing need!

Prompt replies, timely service, friendly and helpful tech on the scene within a day. Would call…read moreagain.

Awful, they lie, ignore us, sell an old unit as new. Avoid at all costs…read more Currently looking into small claims action.

I have used this company 4 different times over the years…read more The last time their employee broke the pipe under my vanity cleaning the drain. I've had my drains cleaned several times since I've owned my house (40 years). They wanted me to make a claim to my insurance company for their employees damage which I wouldn't do based on my insurance agent's advice. It cost me $1,192.50 which included them charging me $160 for them to fix the pipe their employee broke. The owner Joe claims he came out to my house to discuss this, he has NEVER shown up. On 9/24 I received a text saying he would be at my house between 4:00 - 6:00 he never showed, he claimed he was at my house at 4:30 he wasn't. On 9/26 I received another text saying he would be here between 12:00 - 2:00, another technician showed up NOT the owner. They refuse to take responsibility for the damage their technician cause.

Worst plumber I've ever had service my home. Twice he Failed to get a permit for work that requires…read moreit. (Replacing a sewer line in lake barrington shores) Total disregard for rules, regulations and homeowners. Shoddy workmanship, unprofessional. Lack of supervision, communication and failed to complete the job correctly. Went into the home without permission. Do NOT USE THIS COMPANY.

I called New Century Plumbing on a Wednesday, and had scheduled an appointment for the upcoming…read moreFriday. I was told the plumber would call me on Friday to schedule the exact time. When Friday afternoon came, with no phone call ever received, I called New Century Plumbing again to find out what was going on. The gentleman on the phone (the same person I spoke to earlier) informed me he forgot to add my name, number and address to his list. I gave him the benefit of the doubt, and tried to schedule a second appointment for Sunday. It's now Sunday afternoon and still no call. I contacted another plumber. Save yourself the headache and uncertainty.

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

Arrow is fantastic. I had a drainage issue that others had overlooked that was causing really…read moreunpleasant odors. Arrow sent out a tech who quickly diagnosed the problem, and then John came out a few days later to inspect and formulate a plan of attack, which involved some creative problem solving. I really appreciated all of the thoughtful planning. I then received a very reasonable quote, given that it was a major project that would take an entire day. Bruce then arrived on the project day and knocked it out of the park. He did excellent work and kept me informed throughout the process. Really nice guy and great plumber. A few days later, John called me to check in to make sure everything was working okay. And then I got an invoice that matched the quote. Overall I could not be more pleased. Honest, professional work is hard to come by these days, and these folks delivered it. Arrow will be my plumber going forward and I would be more than happy to recommend them to others in the Libertyville area.

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

Absolutely fantastic! I had several plumbing issues that arose all in one weekend and searched yelp…read morefor a local plumber and landed on Burr Oak Plumbing based on all the recent positive reviews. Pete contacted me in less than 24 hours from the time I opened the project in Yelp and we discussed all the issues that I found over the weekend. He gave me some troubleshooting pointers to try on my own first to see if it resolves the issue. FYI - Those pointers were spot on and my issue was resolved. For those other issues, faucet replacements, valve cartridge replacement, overflow flow repair, and hot water heater expansion tank replacement, he provided an overview of the issues, upfront cost for parts and labor. His prices were extremely competitive and his hours are flexible! The work was done so quickly and issues are now resolved. Pete is extremely professional, honest, and personable. I have Burr Oak Plumbing permanently on my speed dial and will be using Pete for all my future plumbing issues! Thanks Pete!

Response time was excellent. Pete came out and was able to offer a couple of solutions for our…read moreissue. He was very upfront about costs, which were reasonable. He offered to call my husband and also go over things with him, as I'm not great with remembering specific details. We both were very impressed. I would gladly recommend him to family and friends without reservations. I am so happy to have found a great plumber!

Got a call from Wally on Saturday apologizing for Friday. He wanted to make things right so he sent…read morea crew out to replace my heater. Josh and his crew did a nice job and we are back to normal. Thanks to the man with his name on the company.

Read all of the different yelp accounts this company has…read more Stay away from this company. $93 sewer line check turns into a $4000 on demand repair.

A shout out to Greg who was punctual, courteous, capable & clean. Flexible scheduling to boot!…read more Two 's up!

Alfonzo did an outstanding job putting in our water heater. He replaced a valve and ran piping to…read morethe drain to prevent any possible problems in the future. I highly recommend Affordable Plumbing here in Crystal Lake Illinois!

Don from Island Lake plumbing fixed our clogged kitchen sink. He was fast and friendly and…read morecharged a very fair price.

I contacted Don due to a strong sulphur smell coming from the water in my townhome. Don came to…read moreassess the situation, was very knowledgeable and thorough in his explanation, and gave me several options to address the issue. Ultimately, he replaced the hot water heater - and did the work efficiently and at a very fair price. There was no extra charge for all of his time on the phone or for assessing the issue at the townhome. Best of all, the problem was solved. Don is knowledgeable, honest, and does amazing work. He showed up on time and was very considerate of all of my concerns. I will definitely call him again for any future plumbing needs and would absolutely not hesitate to recommend him to anyone for any plumbing issue - large or small.