Horrible Place!, We ended up going to McDonald's, We order a 8 dollar meal, 6 meal deal and 10 piece, we had to park mind you, and waited 10 minutes or more and we finally got our food, tell me why my large fries look more like a small fries, I barley got any fries in my large box, and we were missing a 10 piece and our sauces we order too by the way, and we have to back up too the second window and we said " ma'am" and barley turn around and look at us with a face, looking like she barely wanted to talk, don't even work there if you look like you don't even like your job, and we finally got our 10 piece and left ,this always happens to us we're always missing things, horrible place 0/10. read more

The food and service were the best for MC Donald's, I think I've ever had! I will definitely go back

Going against the grain here and giving this Mickey D's a solid 4 stars. Why? Well, we hit up this spot multiple times two or three summers ago, and guess what? They never messed up our order - not once. That's a win in my book. This is also the magical place where I discovered my deep love for chicken nuggets (and that heavenly honey mustard sauce). Seriously, I never looked at chicken nuggets the same way again. As for my sister, she had the spicy chicken burger and let me quote her review: "It was warm and it was good." So, there you have it, folks. It was good. We ordered a ton of burgers, and thanks to a sweet 50% off deal on their app, they were a pretty good deal too. Pro tip: download the app - this could be you, dawg. read more

There are restaurants and then there's McDonalds. They are in a class by themselves. The adage, "If not for low class, they'd have no class at all," definitely applies. Customer service in placing and serving the order is poor--rude, and neglectful. The quality of the food is hit or miss (mostly miss). If you order from the menu board expecting your food to be similar to the pictures, you're sadly mistaken. Even when the order is prepared properly, it becomes a mess when received. Their method of placement of items includes turning items on their side causing your items to be shifted to an unappetizing appearance. Let's talk fries. Most of the time, they are cooked in old or unfiltered oil or are over/under cooked. I understand they are cooked to a timer, however that timer doesn't include the oils temperature for cooking time. read more

When you order extra Ketchup extra pickles and don't even get a hello at the window and all you hear is "I don't give a f.." From one employee to another. Just a horrible location. read more

McDonald's - Fast Food Near Me - Zephyrhills, Florida

Store at 7450 gall Blvd by longhorn went In there at 10:18 this morning to order and manager said out of gravy and not making no more cause breakfast stops at 10:30 I'm sorry if you're hours are till 10:30 you need to make sure you have your items ready about a month ago went in there and a managers truck was parked unloading fries they picked up not a refrigerator truck but a personal truck you don't know how long those fries were out but against federal standards stay away read more

Slowest workers on the planet, people who bag orders just sit and wait not doing anything instead of helping sandwich makers. 10 minutes on a mcdouble bundle. Please close this store down these workers dont wanna work nor do they wanna show teamwork read more

Is McDonald's ever really a great place to go for food? Absolutely not. It's below-typical fast junk that isn't consistent whatsoever with their food. At least missing one thing from each order. Staff seem unhappy. I would too having to work in filth. Definitely needs to be cleaned inside and the kitchen looks nasty just looking behind the counter. I don't know anyone who should be getting McDonald's of all fast food places. I'd rather get Wendy's, Popeyes, Dairy Queen, Chick Fil A, and many more. So many better options for better food and quality of everything. McDonald's needs a change. read more

The food is horrible I ordered a cheeseburger and a cup of ice didn't tell anyone that they charge for ice ..$2.87 for a cheeseburger ridiculous..I took it back had it remade and it's looks more disgusting than the plain burger I started with ..the employees making food was only wearing one glove making food I will be reporting to health department ..I put one star because it wouldn't let me post without doing it because they don't deserve a rating besides the one that should be flushed down the toilet sad excuse for employees read more

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This place deserves a ZERO. When I say check your bags before pulling out of the drive thru, I mean check the burgers as well. Three times they were asked please not to put an item on a burger and yet they did. Brought the item back & got a nasty eye roll from the manager. They then replaced the burger with what can only be described as a handful of mush -- the burger literally was dripping in grease and so disgustingly made, that Ray Kroc must be rolling in his grave. Unfortunately, this isn't the first time they've screwed up a very simple order and then act like it's an inconvenience when you bring your order back so they can make it right. I don't know who the owners are of this particular McDonald's, but you need a complete overhaul. read more

Cold food !!!! Had to go back in to get get it redone !!!!They raise there prices an lower the quality!!!

Incompetent Employees. They screwed up my order three times and when I went back when they claimed to fix it they forgot my fries and theorder was now missing my cheeseburger!! WATCH THE APPLICANTS DURING ORIENTATION , QUIZ THEM, AND HIRE EMPLOYEES THAT WORK AMD DONT PLAY ON THE PHONE OR LOOKAT THE CUSTOMERS LIKE "HUH? This place IS A JOKE and so is the manager. News flash a manager's job is to manage the store and the employees and the service. And the chicken sucks by the way . read more

The worst McDonald's I've ever been too. The drive thru speaker wasn't working properly so you had to yell and then they got upset but they aren't hearing when speaking as normal. I asked for tea and they didn't give me a tea bag. They said I have to ask for the tea bag and sugar and milk. The woman gave an attitude and said "you have to ask for these before"she then grabbed a tea bag and a bunch of sugar and shoved it in my hand.... so disrespectful and the worst.... i hardly ever go to McDonalds in NY and I've never gotten this kind of treatment before wow... this place doesn't even deserve a 1 star.... just wow so unprofessional and disrespectful.... never again Btw, the spicy crispy chicken was also not cooked through .... great so thanks for the crappy service and the uncooked food great! read more

Terrible. Typical Caspers company run crap franchise. $10 for a cold burger and warm fries. read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Zephyrhills, Florida

The service is so good and the lady at the front desk was very nice and helpful and the food is awesome

Worst McDonald's I've every been to. They have a very anti customer mindset and are very rude and unorganized. One look at the inside of the business will show you they would rather you not be there with how it's completely blocked off and no one acknowledges you or cares. read more

Z'hills McDonald's is a good clean place food is hot fries are yummy. Drive thru line goes fast!!!

The food was hot& fresh. The line moved fast and my order was right. The order taker was sweet and so was the lady handing me my food.

food was pretty good, but yall need to learn how to do partial payments, like Daaaaaaaaaaaaaaaaaaaaaaaaaaaaamn

Friendly and quick. I Use drive thru in the morning. Lines can get long, but they keep it moving. What I appreciate about this McDonald's? They get my order right! read more

McDonald's - menus and prices on the side of the building - Fast Food Near Me - Zephyrhills, Florida

I haven't had a filet o' fish in a very long time. I'm not a big fish-lover, but I remember how good the sandwich was so I ordered one. Why not?? It was as delicious as ever, crispy, with tartar sauce. I should have ordered two....next time I will!!!! read more

Literally just got a strawberry banana smoothie from there and it was very very fermented almost tasted like alcohol and then proceeded to get very very very sick from that fermented smoothie I am absolutely beyond pissed read more

This McDonald's appears to be built in the 1980s, with clean, inside seating. The food is always hot and fresh and it will pass any inspection from the corporate headquarters. Family friendly and pleasant staff; Come as you are. read more

Messed up my order back to back after asking to fix it? My burger bun was torn in half and just slapped on there.

I use the app and I have never ever had a bad experience. The customer service is fantastic, very friendly with a smile on their faces. I'm happy with them! read more

the worst McDonalds I ever went to I will never return there. bad service and bad food

We were not impress staff were rude, the lobby stunk, food was cold, manager was just as bad as the staff.

Don't expect a lot of customer service. On at least two occasions I saw food prep people wipe their noses with their bare hands and go back to work without washing them. Getting orders wrong or deviating from the McDonald's standards seems to be the norm. I was promised that they would make things right and give me a free meal as a compensation, but when I went to get it, it was prepared the same wrong way. And the manager didn't even have the courtesy to come to the counter to apologize to me. Same thing happened when we had a mask mandate and the manager let his workers make contact with customers unprotected and against the law. When you write to corporate, all they can say is "sorry". But nothing ever changes. Even though it was fast food, McDonalds used to stand for quality and service in that category of food service. Not anymore. read more

I waited until after a couple visits to write this review just in case there the bad service was a fluke. Nope. Out of four visits in the past month, every single order was wrong. These orders were for maybe 2 or 3 menu items and not once did they ever get it correct. Two sausage mcmuffins turned into two ham mcmuffins. One cheeseburger and a small fry turned came out to be a fish sandwich and a mcgriddle. A double quarter pounder with no onions left the window magically turning into a double cheeseburger with onions. How? What happened to checking the contents of the bag against the ticket? I am guessing management lacks the leadership skills to drive a productive and accountable crew. read more

check your bag before pulling off! I often stop at the drive thru leaving z-hills to head back to Tampa and almost every visit, something was missing. Once it was my free coke glass, once they gave me a medium fry instead of a large and this last visit they didnt give my friend any sweet and sour sauce for her nuggets. The good thing about this McDonalds is the food is consistantly hot and fresh. The fries have always been crisp and perfectly salted and the coke I swear is as cold as Poland in the winter lol. read more

At 1230 pm I ordered a breakfast sandwich from the all day breakfast menu. It took 13 minutes for it to be ready. I asked the manager and she apologized stating after breakfast all the breakfast sandwiches are made fresh and takes a while longer.if that is the case then the cashier needs to set my expectations accordingly. Afterwards she did come in and gave me a coupon for a free meal. I appreciate that and hopely the employees will be trained better so it doesn't happen again read more

This review is basically the same as all the others. This location really blows. Every trip I've made has ended in disappointment and anger. Orders are always wrong. Food is constantly cold and old. Customer service is a joke. Just a bunch of kids behind the counter that frankly don't give a sh**. Ordered a fish filet and when it arrived 20 minutes later, the bread was stale and hard. The fish was worse. My boyfriend thought it was funny that I had to return it and wait 20 more minutes for a "fresh" sandwich while he chowed down on his burger that is until he pulled out a long curly hair!!! Needless to say we got our money back and left totally grossed out. Oh and drive thru is just as ridiculous. 40 minute waits for nasty ass food. Dirty nasty filthy McDonalds. read more

It's always something at this place. They didn't put any pickles on my burgers. I don't understand why that can't do anything right. Every single time I come here it's always something wrong. I hope this location goes out of business. read more

We had Cheese Burgers with French Fries and a Soda from $1, $2, $3 Menu Plus Two Breakfast Sandwiches. It was OVER $20. I DON'T MIND PAYING FOR GOOD FOOD BUT, it was half not fresh food. I HAD TO ask pickles just to eat the Burgers. I think I'll go to a Restaurant next time and at least get food that's good for you. I say MO MORE MCDONALD'S !!! read more

This McDonald's is a joke. I am a late night customer. Usually come in after midnight. Every time I come in the registers are shut down. They use the excuse that if they don't shut down they can't get paid. A joke. They are actually screwing the customer by not being able to use mcdonald app and get coupons and discounts. What's wrong with shutting down at 4 am when nobody is around. Employees are dysfunctional. Ordered frys and they forgot them. No way to prove the price is accurate. Employees dropped whole bag of napkins on floor. Bet she still used them. read more

This McDonald's is the worst I've EVER been to. My father and I came here to get some dinner and we ordered at 7:48 pm and we waited over 20 minutes before asking for a refund. Not only is the time an inconvenience but their cleanliness is an issue as well. An employee was walking around just coughing and talking over everyone's food. Not only that, but she coughed in her arm while holding someone's sandwich. This McDonalds is a complete disgrace to the company I wish I could give it zero stars don't waste your time go somewhere else. read more

The store's customer service is very poor there was a line of about 6 to 7 people when I arrived I received my order sat at my table then only thing I have from there for view was but they were backed up and the butts were in my face and on my table I approached the manager ask him why do they only have one cashier and she said but we have one running orders but I said yes ma'am but what the about the line and she didn't seem to give a crap there you have it in and enter at your own risk read more

Slow service messy restaurant. Had to send my food back twice. Don't order the chicken nuggets. Over cooked. Dry

McDonalds. Zephyrhills I go there everyday it gets worst today had to wait outside 10-12 min then fish sand bun hard very hard. Grill chicken sand tough as leather every chicken has been tough don't know why I bought it again both of them went in garbage well I can go to Culver's now read more

This place was clean, fast, friendly, and the bathrooms were nice. I don't see why they have such bad reviews. Of course this was my first time there. I'm picky though and it was good for me. read more