Okay, so me and my friends ordered drinks from the kiosk. After 10 minutes we still didn't get our order/ they didn't even acknowledge us. We asked for our drinks and waited longer. After multiple times, they still didn't get our order right. One out of 4 drinks was missing. We waited about 25 minutes for ONE DRINK! When I received my drink, the cold foam tasted like fish!!! The workers were rude and they were playing in the back while we all waited patiently. read more

OK, as someone who works in the restaurant industry I'm not normally one to complain. However the experience I had this morning was ridiculous. I placed a mobile order online for a bacon egg and cheese biscuit and a latte i arrived at the location to pick it up 20 minutes later and then I went inside when it said your order is ready on the app so at this point, my order was placed probably 25 minutes. I go inside and still stand there and wait for my mobile order for 30 more minutes during this time there is a customer standing at the registrar to be waited on and he is standing there for the whole time i'm inside. Also there is employees in the back just standing around and talking. It's just ridiculous. What's the point in having the option for a mobile order if you're still gonna have to wait almost an hour for your order like I said my order was placed 20 minutes before I arrived and then once I was in there, I still had to wait 30 minutes for a bacon egg and cheese biscuit and a latte. Something needs to be done. read more

me and my friends had to wait 45 minutes to 4 drinks that's crazy wait time and when we got our drinks the foam on top tasted like fish and they were goofing off in the back the entire time if i could give it a zero i would read more

Worst fcking McDonald's ever- the only thing they're good at is serving old and COLD food that YOU the customer are PAYING for. Good hard earned money wasted on rock hard chicken that clearly was sitting in the warmer well past its expiration and was supposed to be wasted- instead they feed that garbage to paying customers because they can't hire anyone competent enough to work at a fast food joint, and clearly the managers are just as bad to be allowing this to happen REGULARLY. They can't get orders right even when it's in their face in plain English text, and they serve you old food I wouldn't even feed my damn dogs. Don't waste your time at this one- go to the one on the other side of town beside Zaxby's. The GM there runs a tight ship and doesn't allow his employees to feed paying customers hard inedible cardboard slop that once was a mcchicken 3 hours ago when it was still fresh- almost never have any complaints about the one on North side. So it's clear it's a difference in store management... allowing mediocre employee performance and violating food safety protocols by feeding people rock hard old sandwiches. Even the damn BREAD was rock hard 40% of the way through. They sold me a sandwich that had been sitting there in the holding bay in the bagging area and never went out and slapped a new sticker on it and thought it would be fine. There's no other way the entire bottom bun becomes rock solid unless it's been sitting in the bagging area on the heating table for over an hour- as former McDs employee I would fckin know. Your employees and management should be ashamed- fcking embarrassment of a store. read more

Stopped in for lunch & the manager is in the kitchen screaming to the top of her lungs at the staff. We sat in the back of the restaurant trying to avoid it and you can still hear it. Not an enjoyable environment. read more

Only reason for one star is it's required to leave a review. Having lived and traveled all over the United States, I have never seen a McDonald's that can simply not get their act together. Cold food or old food, cannot even wrap a breakfast biscuit but they can throw it in a bag still cold. It's absolutely ridiculous and so sorry that the locals call it "THE GHETTO MCDONALDS". Maybe it's because you never see the same person twice that pretends to work there and they don't give a damn. If I had only received a bad order once, I could forget about it but it's been going on like this for 8 year that I have been back in this area. The new McDonald's in North Whiteville is the only McDonald's in this area worth going to. How can there be that much difference in 2 McDonald's less than 3 miles from each other. Don't even think that it will change because bad reviews don't even rattle these idiots. read more

I just came and sat with my Mom and Dad for breakfast, and the staff here were so warm and kind to them. Greeted by names, hugs, and personalized order. Thank you all so much. read more

My husband and I have been to this McDonalds several times but this time was the worse. We went thru the drive thru and ask for 2 fish sandwiches and only got 1. We came another time and the same thru the drive thru and ask for a small sweet tea and was given a large. I can't have a lot of caffeine and that was too much. I hate to go back to see what they will give us wrong the next time read more

Just close the place down already. I stopped going here about a year ago,Sooo I thought let me try again .Maybe just maybe...Nope. I asked the girl (Because she just said "Move to the next window ") To tell me my order she read correctly I went to the window to pay it was wrong. Then I corrected her, Pulled up to the food window "Wrong!!! Not even close to my order.. To the owner we all see your signs "Help wanted " It's time . Dog won't hunt!!!! Close it. I can't imagine what you are going through. read more

I was at this McDonald's when my life changed. I remember it so distinctly, it could've happened yesterday. We were on our way to Ocean Isle and I had to pee. I ignored it for a good 10 minutes, but eventually it became too much to go unnoticed. It felt like there was a rocket taking off in my bladder, and with every breath I took, it got stronger! So we stopped by the nearest toilet which happened to be at McDonald's. I burst through the doors and went straight into the bathroom, relieved. And as I was sitting there on the toilet, I noticed something rather peculiar. There was this song playing, it sounded familiar, but I had never heard it before. Then I realized!!! It was a jazz version of Every Breath You Take by The Police. I felt this strange connection to the music and it overpowered me. The noises of the instruments took me to this other world. A world of peace and beauty. A world of beautiful noises and immaculacy. A world of love and kindness. A world of comfort. A world where there are no flaws or worries, only jazz. I found the meaning of music and perfection that day. I understood everything about everything at that moment. I remember that a few tears escaped my eyes and rolled down my face, like silver wine down velvet. Still, my face was expressionless though it was filled with emotion and discoveries. I remained there, on the McDonald's toilet, as the song repeated itself 3 times. And every time the saxophone riff played, I was struck with awe and wonder. For 12 minutes I sat there. It was like I had met God himself in that McDonald's bathroom. I walked out of that bathroom as a different person. I walked right past the employee who asked: "Are you okay, baby? The brims of your eyes are all red and puffy. Can I get you anything?" I walked right past the man sitting near the door. I walked right out of that McDonald's. And tears continued to stream down my face as I walked across the parking lot to my mom's golden pathfinder. But I had already found my path, and this path that I had found was indeed golden. I didn't purchase anything from that McDonald's that day, but I did get something from there. I got all the answers I had ever been seeking. Thank you, McDonald's. read more

Ordered my food but didnt get one item. Went back to tell them had to pay for it. And both times I had to wait, the workers laughed. Will go to different McDonald's. read more

As a regular I have to say this is one of my favorite restaurants, for not only the good food but the great service, for example, one morning I was dazed and tired and wanted a bruger or something, I walk in and ask for a cheese burger, since it was 11 am they were on breakfest menu at the time and I really dont eat breakfast there, so I said what all is there, she asked how much I was gonna pay, I said $5 and she started naming stuff... that was the best brunch ive ever had, I had like 6 things including a drink, let alone my brother works there, he takes the night shift and gets paid quite well for being a cook! Love everyone at McDonalds and would recommend you to anyone and everyone! read more