We had a great experience at McDonald's. It was crowded, but everyone was working so hard and was so helpful. Very impressed with the staff!! We ate inside and from the tables you can't tell you are connected to the gas station. It was clean and even decorated for spring. The food was good and what you expect with the usual menu. read more

I have genuinely never had an experience like this at any restaurant in my 36 years. My family was traveling through Waltersboro with four kids, including young toddlers, and stopped here for dinner before heading to our hotel. I placed my order at 9:04 p.m. Knowing it was busy, I sat down and waited patiently. And waited. For 45 minutes. During that time I watched what felt like everyone else get their food. At least 20 other customers were served while my order disappeared from the "Now Serving" screen. I never complained or caused a scene. After realizing I'd been waiting 45 minutes, I simply walked to the counter and said, "This is crazy. I've been waiting 45 minutes and you've served at least 20 other people while I've been sitting here." The manager told me she would refund my order. I thanked her, assuming it was an apology for the excessive wait while they finished making my food, so I sat back down. Ten minutes later, after still receiving nothing, I went back to ask about it again. That's when she informed me she had refunded me because she was refusing to serve me for being "rude." Rude? Apparently asking where your food is after waiting nearly an hour now qualifies as being rude. I never yelled. I never cursed. I never threatened anyone. I simply asked about an order I'd been patiently waiting on for 45 minutes. The situation became so ridiculous that another customer in line offered to pay for our meal herself and begged the manager to just feed my family. A complete stranger had more compassion than the person running the restaurant. My husband eventually came inside, calmly explained that the situation was unacceptable and would be reported to corporate, and suddenly we were handed our food after 10:00 p.m. If I was truly being refused service, why did that decision suddenly change? To make matters worse, after all of that, our order was still missing roughly a quarter of the food. Long waits happen. Mistakes happen. What should never happen is treating a customer like they're the problem simply because they asked about an order after waiting nearly an hour. If you're traveling on I-95 and thinking about stopping here, I'd strongly recommend choosing literally any other place to eat. This wasn't just slow service. It was some of the worst customer service I've ever experienced. The food was disgusting as well when we finally did receive it. read more

McDonald's - sign on wall for complaints because this obviously happens often - Fast Food Near Me - Walterboro, South Carolina

The bathrooms were absolutely disgusting. Stopped up sink, no toilet paper in 2 stalls and the floor was disgusting and one stall was locked and the mens were just as bad the guys said. Coke and dr.pepper were flat, no salt on the fries and there were few fries to begin with and the fries were fried in old grease. 4 orders came back wrong but we were one of the lucky ones....i guess you could say that but our order was correct. The staff weren't in normal McDonald's clothes and they were just struggling. read more

Ordered from the kiosk, 20 pieces nugget deal for five dollars. Got my order. Down the road noticed they only gave me 16 pieces. What a deal! Lots of errors going on while I was there waiting for my order. DoorDash wanted a receipt and they had taped it up in the bag. Another lady was waiting for her fish sandwich for 30 minutes. Another guy came in with hamburgers that were not supposed to have cheese on them. At least seven people waiting around for food. read more

Raw burgers and order wasnt even right i know it's mcdonald's but raw is ridiculous and it's not like they answer the phone

The food was fine but they took at least 20 minutes for them to give the people in front of us their food and when we came to the window, they didn't even apologize for how long it took. I thought McDonalds was fast food. read more

As with many fast food restraunts along the Interstate, it is in with a gas station. The restrooms are average, not really clean, and not super dirty. This stop was a quick restroom break and drinks. It is difficult to mess up drinks. That being said, a coke with no ice was ordered, but they just had to add ice. Seems like they are getting rid of the self-service sodas. I personally try to stay off I95. People don't seem to know how to drive. They all want to either do the speed limit or 100 mph. This might work, but some of the speed limit people don't know how to get out of the fast lane. I won't be back to this restaurant by choice. read more

Here we go again for another try at "second coffee" but at 7:10 am, this McDonald's lobby was closed. What the heck? Trash in the parking lot, but inside the restaurant looked clean. At least, that was as much as I could see through the closed gate! Yes, this McDonald's shares an entrance with the gas station / convenience store. They weren't closed - there were customers in the drive through. But do I really want to wait behind six cars to get a cup of coffee when my Sprinter van might not fit through the drive through anyway? No thanks! [Review 18935 overall - 910 in South Carolina - 2459 of 2022.] read more

McDonald's - 7:10 am at McDonald's, Walterboro - Fast Food Near Me - Walterboro, South Carolina

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I waited for 25 mins for my food and afterwards U asked for a spoon and the guy threw it at me

The absolute worst McDonald's ever. I waited 1 WHOLE HOUR for snack wraps, they say they were shift staffed and being I've worked in a restaurant before I get it, but one fucking hour? Let's be real they just don't give a fuck read more

Went in here today for a quick order. This location is actually connected to the gasoline station convenience store. Mcds staff was friendly and quick. For the soda, you actually tell a staff member by the soda machine who will prepare it for you behind plexiglas. Safety first! read more

McDonald's - the reflection of the restaurant across the street - Fast Food Near Me - Walterboro, South Carolina

Even if you are the only car in the drive through line, even if you order ahead on the app, this Macdonald takes forever to do anything. You'd think they'd have bacon egg and cheese biscuits made during breakfast time. read more

i got a quarter pounder with fries and a sprite and there was mold all over the bun on the bottom, absolutely DISGUSTING. the service was slow and took us quite a while to get our food. read more

McDonald's - mold. - Fast Food Near Me - Walterboro, South Carolina

They are so disrespectful and so slow I swear i had to wait 10 minutes for french fries I asked for a hot fudge sundae. They gave me like two little droplets of fudge. they literally gave me a cold Sunday. I do not recommend this place. Everybody says it better than the other one but frick this place. read more

McDonald's - Where the fudge at in that? - Fast Food Near Me - Walterboro, South Carolina

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Poor environment, workers were not even working . Looked like they're rather be not working .

Keep driving. This place is horrible. This place has the slowest service of any fast food restaurant I've ever been to. If you think I'm exaggerating read the other reviews. read more

Excellent service, the ladies were very friendly. Most of the time when I order a coffee I get a medium despite the fact they're all the same price. Here they hooked it up with a large and did it with a smile. read more

Excellent food for a McDonald's. Everything came out warm and fresh. No line in the drivethru even at lunchtime.

If I could give this place ZERO stars I would...'Why?' might you ask, simple: This was far and beyond the worst customer service I have most likely ever experienced. McDonald's made its name on serving decent food fast and with a friendly smile. Well, there was nothing friendly nor fast leaving me with no food in the end. After arriving I found myself third-deep in a line of three people, and so I waited, and waited and waited...and waited...the manager just upped and disappeared. No explanation, no 'hold tight', no sorries, nothing - just walked away from the register to do something. But it sure wasn't to help the customers he had right there in front of him. The manager was a young guy, in his twenties, and looked overwhelmed. What happened before I got there I do not know, and to be brutally frank, nor I care. You simply can't break the main rule at one of these places, which is to keep 'em moving. Well, I supposed he did, it's just that me and the second guy in line moved right out the door. (And this just drives the point home for me why I try and avoid these fast food places - no matter what they offer and no matter how "good" of a deal they try to peddle). read more

Expect the staff to attend to drive thru cars one car every 10 minutes. 4 cars in line will take 40 minutes. Manager must be 10 years old. If you can't operate burgers and fries something is seriously wrong. Going to a sit down restaurant is faster than this McDonald's. I decided to edit my review after waiting one hour with four cars in front of me. When it was finally my turn they took my payment and waited 20 minutes and the lady was extremely rude and not courteous at all. They are absolutely terrible. Finally got my meal. Fries are inedible. No napkins, no receipt. They gave me a double burger instead of a single - I wasn't trying to get a heart attack. They should have asked if I wanted something free instead of add a bunch of calories to my meal. read more

We arrived around 3:45pm. For a stop for fries. On our way to Southport SC. The two workers were very nice! "Thank you" etc. A guy and a girl. Should have got their name. The bathrooms were linked to the gas station. Not that clean but not too bad. read more

Went through drive through and had two orders and from start to finish, it took 42 minutes. Do not ever stop at this McDonald's

Oof. I didn't even stay to order. This location is in a gas station and appeared very chaotic. There were ~10 folks standing around waiting for food and the kitchen looked messy. Nope. read more

Think this is the worst McDonald's I've ever been to. Place was really dirty. Food wasn't prepared properly. Big Mac didn't even taste normal. Nuggets over done. Hair not tied back. Overall disappointing read more

Seriously??? I can't stand McDonalds to begin with but we didn't have a choice for a late night snack. Two chicken sandwiches and a small fry and we had to pull to the side. It took at least 15 minutes. Of course they didn't have ice cream either ( "Our ice cream machine is broken," is McDonalds speak for, "we're too lazy to clean the ice cream machine." read more

Came in for double cheeseburger and fry waited 20 min for food then got cold fry's then once they make new ones give me a small fry after I paid for a large definitely don't recommend at least on Sundays employees stay on there phones read more

Had to wait ten minutes in the parking lot for them to bring out my food and when they finally brought it out the burgers were flatter than my recipt, and had nothing but cheese and the patty. read more

I had a great experience at this restaurant. My food was actually hot! This is no doubt the only Mcdonalds in a last year that gave me hot food. Man it was soooo good. Hah The only reason they only got 4 stars is that the cashier was pretty unfriendly. But otherwise kudos to this store. read more

I think all McDonald's off I-95 must be going through a holiday crisis. This was the third one that we pulled off from.

Driving 7 hours down to flordia and needed to stop for some quick fast food breakfast. Have already been waiting in a reserved drive through spot for 20 minutes. 20 minutes. The wrong food was brought to us at 15 minutes, and then the wrong food was also brought to the car next to us. Ordered a Carmel frappe, 3 sausage McMuffins, 4 hash browns, and a chicken McGriddle. 4 sandwiches. Really not understanding what's taking nearly 20 minutes when they aren't busy right now. No apologizes for the mistakes or the wait either, or course. They truly truly are the worlds slowest McDonald's I have EVER been to. Service and staff included. Highly disappointing start to the day. Took a total of 26 minutes to leave the parking lot with food. Everyone was inside because they messed everyone's order up. read more

My experience at this McDonald's was quite good. I love the restaurant decor. This is a newly modeled restaurant, and it is comfortable! My food was piping hot and fresh. The service was exceptional, and the restaurant was clean. I like the fact that it is connected to a gas station. Typically, restaurants that are attached to gas stations aren't the best representation of the chain. In this case, though, I think McDonald's scored one for the team. If you're traveling through Walterboro and need a quick on the run meal, you'll be fine here. We all know what McDonald's is, and we all know it's not good for us, so I put all that aside and rated the restaurant on its service, cleanliness, food presentation, and food temperature. read more

this is the worst McDonald's I have ever been to. I waited 15 minutes in the drive-thru to get to where the menu is and then when I get there I was told that it would be a little while before they could get to me. I would not have waited 15 minutes before had I not had a screaming starving toddler in the backseat. you would be better off driving to the grocery store going home and cooking your own breakfast before you would be served at this McDonald's. read more

The worst McDonald's I have ever visited in my life!! Please do yourself a favor and go to the next one. They always make me wait for an eternity for my meal!! read more

McDonald's - a sign on the wall of a restaurant - Fast Food Near Me - Walterboro, South Carolina

This is by far the worst experience of any restaurant I have ever been in! Shame on me as I read the reviews and thought how could it be true? Well, several (10) employees working and we were the only guests to sit and they still got the order wrong. 6 employees sat in a booth hanging out...while the others were either on their phones or chatting with other employees...still managed to get our order wrong. Is this even real how a chain could have the worst employees ever????? I am not sure who owns this franchise but please look at what is happening with your staff and fix ASAP! Not acceptable for any public business to conduct itself! Will never return here ever! read more

*Sigh another McDonald's with extremely slow service. They really need to figure how to better the customer's experience. I guess it isn't really a priority for them since they are still making money. Maybe one day... read more

Terrible service ! Do not go here - keep driving ! Why do I keep going to McDonald's? The food is mediocre at best but usually is fast . It took almost 30 minutes to get food and you have to place order on the kiosk. There was no carbonation in any of the sodas . Staff is rude! Grab a pack of crackers and keep driving ! read more

This is the worst McDonalds I have ever stopped at so I would suggest you go to the next exit. I was the only one in line and waited 20 mins for hime to take our order and then another 20 or more for my food. They move like turtles and those in front of me had their order wrong. To be honest they should lose their franchise because they are so bad. Incredible. Do not stop!!!! read more

Long wait in drive through. Order taker was quite brusque. I requested fresh fries and I received limp cold fries. Lastly, I came to Yelp since they also didn't give a receipt. Okay, I'm just going to say that the order taker was downright rude! read more

#Very nice staff. Although it did take a while to make a Sausage McMuffin with Egg. Apparently, they call it a #Sausage Egg McMuffin down here. I'm assuming it took long because it wasn't breakfast anymore and they were making it fresh. read more

McDonald's - Sausage Egg McMuffin - Fast Food Near Me - Walterboro, South Carolina

Took my order at 6:14pm..... at 6:29p, still standing in the lobby while these kids play in the kitchen. The fryers are going off to "pull" fries like crazy. Clearly the manager does not know how to take charge of the kitchen. Standing here for over 10 min only for orders who came after mine to be called first. My order: 2 large fries, 1 small fry, 1 mcchicken. They have at least 6 medium fries set up in the fry station, but have pulled nothing for my order..... on one hand, I am irritated because I have been waiting so long. On the other hand, I am fine because they gave me fresh fries read more