Slowest. Service. Ever. The app may tell you that your order is ready, but you arrive and they are clueless. The food is definitely your typical McDonald's food. Not near as good as it used to be. However, the breakfast sandwiches are still ok, as long as they aren't out of eggs. It is clean and I will say that when we were there, they were cleaning the tables off, so they've got that going for them. We go back thinking it will get better. read more

McDonald's - Nuggets and double cheeseburger. - Fast Food Near Me - Thomasville, Georgia

Your going to be waiting a long time for your order. A...long...time... The staffs general attitude is comically irritated you showed up . Lunch time can sometimes devolve into a hilarious mess of backed up orders. And I've never walked in and seen someone at the counter. They are always wandering around back. Clean inside though. Food is pretty consistent with other locations. read more

McDonald's - Fast Food Near Me - Thomasville, Georgia

Was in Thomasville for an appointment this morning. Decided I wanted a couple of McMuffins for breakfast. Ordered on the App and thru the drive thru. Neither of my ham egg cheese English Muffins were toasted. Awful Awful Awful. I had already begun my 65 mile drive back to Tallahassee when I discovered it. Never imagined a ham egg cheese McMuffin could be screwed up. These were. Get an English muffin out of a package and eat it untoasted. Wallace Johnston 2743 Deborah Dr Tallahassee FL 32310 850-698-2029 Wjnole1@aol.com read more

It be rough sometimes, but to hear James voice make all the difference. Great customer service buddy!

Slowest drive-through service on the planet. OMG. Go anywhere else but this place. Almost 10 minutes to get from the order board to the window. read more

I have never eaten here because when I have tried to I haven't received help. I have only tired the drive thru but no one ever speaks to me or anything. I have tired driving up to the window and haven't seen anyone either time I have done this. They do not deserve my money or yours. read more

When I go to pay wanted to add a six piece nugget to my order before I even paid and was told I'd have to get back in line and order again . Ok , whatever . After I got my food , seen I needed bbq sauce , asked fo it . Yeah , it's .15 cents ok here you go. I leave to head back to our hotel go to eat and no napkins . My quarter pounder meal , no onions pickle or mustard , was correct but enough ketchup to fill up one on those sauce containers they charge for . Idk new the area maybe this is how fast food restaurants are ran , but Charging extra for bbq sauce , sloppy sandwich smothered in ketchup, & then no napkins . Are napkins extra $ , too ? Employees were rude as well read more

McDonald's - a half eaten pizza in a box - Fast Food Near Me - Thomasville, Georgia

The employees need training in the art of customer service. Food is ok when available

So here I am ordering some burgers and ice cream cone , and the cashier girl had the nerve to leave the far right register to go to the side door outside to take a puff of smoke from the cigar that the other co-worker is smoking in plain view from the customers' side of the register. Then she goes and ring up my burgers and forgot to include my ice cream in the order. She gave it to me for free, BUT as she handled my ice cream cone she NEVER washed her hands after she went out to SMOKE! GROSS and UNPROFESSIONAL! read more

Worst place in Thomas County Georgia!!! Ordered two egg and sausage taco. That's not what I got. I got two hard as a rock finger long taco burrito with three pieces of eggs and four pieces of sausage that I can maybe see and it was too hard to bite into. Had a person asking me if this was my order look like he was a cleaner not a servant, no gloves, open up the bag open up a biscuit with his bare hands. Asked me if it was mine. I said no I have two tacos, wrapped it back up and put it in the bag and then his hands were touching everything on the counter and the trashcan. There are a lot of fast food, places and Thomas county. There are bad, but this has to be the worst. mind you I was thinking about going to Taco Bell instead there because it was closer and that was a big mistake again Taco Bell is not that great either!! if I could give it a -1 I would give it a -10!!! I should've took a hint when the parking lot was empty and drive-through!!! read more

McDonald's - a hand holding a hot dog - Fast Food Near Me - Thomasville, Georgia

Service is terrible. No staffing. Sat in drive thru for 20minutes to be ignored. Staff wouldn't take orders from my lane, so everyone in the other lane got service. I wouldn't recommend this place for nothing read more

Be prepared to have your WORST McDonald's experience ever at this location. Employees are the extremely rude and they never serve fresh food! read more

The McD's on East Jackson in Thomasville seems chronically poorly run and staffed. They are always "out of" several to numerous items on their menu. Tremendously frustrating, to hear the drive through girl reel off a long list of "we don't haves"! The drive through is very slow. And their prices are through the roof. McDonald's ought to take some action to get this location back on track! read more

The female staff members working here are extremely rude. I will never ever go back here again. The attitudes, they're not willing to help the customers out. It seems like a lot of these women were raised by their mom and whenever a man ask them to do something, they get an attitude. Explains a lot in the black community. read more

Don't even bother with this place. You won't find a worse McDonald's. If you want to deal with employees with bad attitudes and waiting 30-45 minutes on your order then this is the place for you. read more

Every time I come here it's the same old same ol. Never have enough help and I'm currently waiting over 30 minutes for two large fries and cokes. Never again. read more

I am sorry to say that my overall experience at McDonald's was not good. They do not have enough employees. They got my order wrong three times. Also the third burger I got was undercooked. I took it home and cooked it some more. I loved going to McDonald's but I will never go there again. The service and food are terrible The wait time was at least 20 minutes and that was inside not the drive thru. One employee was doing the window and front counter. I have to give her credit for trying to make it better. read more

The card machine is ALWAYS down. Expect to use cash when visiting this location. My double quarter pounder was OVERCOOKED and my nuggets were UNDERCOOKED. Fries were undercooked and unsalted. My coke was FANTASTIC!!! My ketchup packs were nice and sealed. The BBQ sauce for my nuggets was just ok. Probably because I ordered Sweet and Sour and I just had a bad attitude by this point. I give one star for condiments and one star for my refreshing drink! Service and food can take a long walk off a short dock. I SAID WHAT I SAID!! read more

The worst ever; every time I try n go thru the drive thru they don't take your order and then no one is ever at the window to take your order In person. Unbelievably slow service if any service at all. Go to the Cairo location. Much better service. read more

I keep hoping to get some original French fries. Even when I ask them to make sure they've just been cooked, I get old, stale fries. This has happened 3 times in a row for me. They are horribly managed. read more

Worst and slowest service ever. The owner should shut down and restart by hiring all new employees . This place was complete joke. I've waited 20 minutes or more at the drive thru multiple times. if you look inside, all the employees are walking around staring at their cell phones. read more

Service is terrible, order was wrong, and nothing available, you have to ask for your receipt, condiments, and they will get a bad actitud when you ask for them, never again, how fast food experience got so bad? dinner was dirty while you here the horse playing at the back of the house read more

I totally agree with most of you guys. T.C. Metzner is a joke!!! The managers are jokes as well...I can't even get a simple cheeseburger hot and fresh...the hamburger even looked like it was ashamed to be a McDonald's hamburger...oh and the fries? Asked for fresh hot fries with a little extra salt...guess what I got? Wait for it......cold, soggy, coagulated fries... Complained about them they said they would cook me some more...pulled up fresh hot fries in front of me and ignored me for 3-4 minutes while they too got cold...then they gave them to me...I was quite upset, OVER FRIES!! ?? then get this, I was told if I complained again the mgr was gonna ban me from the restaurant!!! Let me get this straight...you are gonna ban me from the restaurant because I wanted fresh fries, didn't get them and got ignored, complained, and was presented with the opportunity to be banned for not getting what I want, (remember I'm a return paying customer, but one that wants fresh food, so I don't matter...hmmm) Metzner, I hope you read this yourself...your knack for putting people with proper customer service in your restaurants never was your strong suit, wonder how long you can keep it up before all your return customers don't return... Minus 5 stars read more

it was horrible!!! They gave us the wrong order twice. The frappe was good but the service was trash. The lady yelled and cussed at me. The service was so horrible that when I went to get my order they gave me five big Macs when I only asked for one but when I asked for one they gave me two large fries so I just want to report this place and close it now they have roaches and everything in this place please shut this place down. They ate my burger. read more

McDonald's - Big Mac Meal - Fast Food Near Me - Thomasville, Georgia

The staff was extremely friendly and helpful! The food was fresh and hot. They even gave our daughter a happy meal box even though it was breakfast time. The bathrooms were really clean. By far much better than any other McDonalds in the region. The staff operated at a Chick-Fil-A status, which is extremely rare for a McDonald's. read more

This is absolutely the worst McDonald's I've ever ever been to. The service is terrible the management is rude and look disheveled The orders are always short food and if you tell them about it the become very nasty. This location should have their franchise tag revoked. read more

It's not fast food when you wait in the drive thru and get no service for 5-10min. Would be advantageous for the store manager to address this issue. read more

Poor Management and lack of Oversight by ownership. I will not mention names because the management is at fault. Multiple mistakes with order. Not a welcoming attitude, large hair with no hair netting. read more

Showed up at the drive though at 10:20 am for breakfast only to sit at the menu for 10 minutes and be skipped when taking my order! This McDonald's is a disgrace and needs new management ASAP! read more

The service is extremely slow. Both times that I have been, I have had to wait an abnormally long length of time at the speaker waiting to give my order. Also, the employees are not friendly or polite. read more

Sat at speaker in drive thru line 5 minutes no acknowledgement. Called they said shirt staffed. We're waiting on one car no one inside. 8 cars in drive thru all left with me. Need a new owner worst McDonald's I have ever been too. 1/14/20 6:55 am read more

Last week I stopped in to pick up my in-laws dinner. Well I decided that it would probably be quicker to order online and then go pickup curbside. When I arrived I pulled in and began to wait.. and wait... and wait. After an hour I tried to call them to see what was going on because inside was closed. They didn't answer so I decided to pull out and get in the drive thru line because it was actually moving. I get in line and it wait and then I see two employees get out of their cars and walk in. About 30 minutes later I got to the drive thru menu and told them that I had a mobile order and they said they had it and to pull up. I went and parked for 15 more minutes (it's now been 2hours of waiting for $40 of food). Angelica came out and apologized that she was in the restaurant by herself until two employees came in and that corporate required her to keep taking orders regardless of short staffing and that if they couldn't do that or closed early they would be fired. She was super kind and I feel very sorry for her and any other employee who may have had to work like that. They food was fresh and good once I got it, but I definitely think corporate has lost their minds. read more

I wish there was a way to put a negative store on this. The manager is very rude. the employees follow suit and have the same amount of disrespect and care for your customers. The service is slow. I am strongly encouraging the ownership of this McDonald's to consider New Management. This used to be a really good McDonald's until the new manager came along. read more

I would have given a negative 5 if it were available (just like menu items that were not). After waiting almost 10 minutes in line to place an order, I was told by the cashier that she could not take anymore orders at that time and would have to wait until the kitchen staff caught up. When I asked about an all day breakfast item on the menu, I was told that they had quit serving breakfast at that time. When I stated that the menu offered these items all day, I was told that I could not order them. We always stop at this McDonalds every time we are passing through Thomasville. This is the absolute worst service I have ever had and will never patronize this piss poor excuse for a restaurant again. read more

The manager Mica is some kind of rude. She is the manager! She should be enthusiastic, happy, kind. With a smile on her face. Not a frown. I went this morning for my breakfast and she was at the window. No thank you. No kiss my ___. Nothing! So, I called the number that's posted on the window. Left a message and I'm hoping someone will call me back soon! Also, the food was awful!! Something needs to be done!!!!! read more

This is the world worst McDonald's. Terrible service. Also you have to wait at least 30 mins in the drive through, fast food? I think not. Plus these people are always messing up my order. Not trying to cause offense but you have to be a very "special" person to constantly mess up orders. Literally all you have to do is put food in a bag from a screen in order and then hand it to the next person. How hard it that? Especially after you take 30 mins to fill the order??? Needs new management apparently because its been this way for a while. Also they are almost always out of buffalo dipping sauce which I find very annoying. read more

I'm currently right now in drive through. Waiting a long time. Even a woman got out to see wtf is going on. This McDonald's doesn't follow any of the corporate ways. They need to close. Evaluate. Fire. Hire new people. Right now ppl are leaving. Wow. What hell are these employees doing inside this place? I haven't moved for twenty mins. Same spot. This happens all the time. read more

This is the worst McDonald's I've visited, if it wasn't for my daughter and her love of happy meals I would never come here, I have never had an order that was correct.... NEVER. read more

This is consistently the worst McDonalds I've EVER visited. We go through the drive thru on a Sunday evening and order a McGriddle meal, an apple pie, and an ice cream. When the young lady hands us the drink, it's only two-thirds full. She says she can't fill it up because the machine did it. Needless to say, after a short discussion, she begrudgingly fills it to the top with orange drink running down the sides of the cup. We didn't get the apple pie we ordered. That's ok though, because checking the receipt, she didn't charge us for it. And, as normal, the ice cream machine was down. Plain and simple, I like McDonalds menu items, but I'll NEVER spend money at the McDonalds in Thomasville, Georgia, again. read more

I really wish I could give zero, or negative stars. The only two times I've ordered from here have made me deeply regret. Ordering delivery took over an hour. Breakfast was a 20 minute wait for not good food. Inside is loud and they always forget things. Worst McDonald's ever. read more