Rudeness and attitude...when manager told nothing done.. We went out of way by passing the McDonald's in Villa Rica for same reason. Guess they pretty much have same attitudes...what happened to CUSTOMER SERVICE? When you are greeted with an attitude you turn and walk away...the customer does not have to spend hard earned money and be treated as if they were an inconvenience...won't be going back. I do Not recommend this restaurant to anyone... read more

I ordered through the mobile app and it usually tells you when certain items aren't available yet when I pulled up to the speaker I was told after I already paid that their system was updating when they should have already had time to update it or at least had some kind of sign to let everyone know that they couldn't take orders right now! read more

I waited for over 4 minutes (which is forever in drive-thru time) for someone to take my order then they asked me to wait twice and then a person to my right pulled up and got their order taken IMMEDIATELY while I sat for another 2 minutes! Right when I debated backing up and changing lanes someone finally came on intercom and took my order. Already not a good start. Then I used the code for the "free nugget day" which the lady did not hear or understand at first and told me that the code had been used then when I went to go check the code and tapped on the deal again it gave me another code. They were saying that did not work either. Smh! They did promote it for free, as they should, but then when I got to the food pickup spot, they said that I was going to have to wait because it was such a large order and it would take about "5 to 10 minutes" !!! Mind you all I ordered was that 6 pc nuggets, 3 sandwiches (no customizations or anything) & some fries. While SIX, count 'em 6, cars got their bags of food and left in the time I was waiting. And when someone finally did come out, the girl confirmed my order, growled at me, handed me the bag and grumbled, "Have a good day," with her back to me as she walked away. She also had a box of condiments and sauces that she brought out with her, but did not offer me any, which is a shame because by the time I quickly looked into the bag and wanted to ask about Polynesian sauce for my daughter she simply ignored me and had already gone inside. I have never felt so mistreated for no reason, it really felt like I did not matter at all. read more

Absolutely brutal location the store isn't busy and I ordered 1 biscuit and I've been waiting here for 20 minutes and these might be the slowest physically and mentally employees of all time. read more

The Shift Leads and Managers are rude and lack basic comprehension. We ordered 2 meals and 4 sandwiches. Only 2 sandwiches were correct. The McGriddle has no meat! This was THE WORST Customer Service I've ever experienced! read more

Service here is terribly slow. I've been to other McDonald's with less employees and much better service. Also better make sure you get what you ordered. Better than even chance you don't get what you ordered. read more

Service is average. Food is consistent. Always understaffed and dining area is rarely open in the mornings.

Friendly staff. Quick service. Good food. Clean inside. Not sure why this store has only 2 stars. Either I came on a lucky day or management is turning it around. read more

LOVE the staff here, great folks! I also like the fact that they remember my semi picky ice coffee every morning even if I forget to mention it. Sometimes the drive thru gets insane but they do an overall excellent job with getting orders out. Literally my only issue and the reason for a low rating is how is an item I pay 1.89 for in Villa Rica 2.89 here? read more

McDonald's - a hand holding a cup of iced coffee - Fast Food Near Me - Temple, Georgia

Ordered nuggets, fries and cheeseburgers. The nuggets were burned as if they fried them twice, no salt on the fries and the cheeseburgers had no ketchup. read more

Clean inside and friendly staff. Oh and came in around 2PM on a Monday and the food was fresh too! read more

McDonald's - blue stools and tables in a restaurant - Fast Food Near Me - Temple, Georgia

Love their biscuits and coffee. Why spend more for the "pricey" speciality coffee places. Their coffee is always fresh.

Service sat, waited in line and drive-through for 10 minutes to get to the speaker. Cars were pulling up. Nobody on the speaker was saying anything I spoke and said hello and no response I get to the window wondering what was wrong with your speaker and while I was waiting to talk to the guy there at McDonald's, he was busy, laughing and giggling with another employee over pictures on the cell phone he he ha ha so I asked him about service can I place my order and he told me I need to go back around and wait in that long ass line again because it was against store policy. I told him they need to quit playing in as soon as that came out of my mouth, a young lady jumped out of a chair, hiding behind the wall there at the drive-through window stating ha ha and I told them all they're nothing but a joke I will never, and I mean never use this ghetto McDonald's again be wearing customers their service sucks in their food isn't much better if you ever get it read more

Another restaurant in Temple that needs to close. They never get your order correct. Never! Why do they have a drive through? Every time you use it they make you pull into a parking space and wait while they bring your order, that will be wrong, to you. Management sucks, the staff has bad attitudes and customer service is non existent. read more

Went there today hoping for a peppermint mocha. I called and she said they had the flavoring. I get to the store and she tells me the machine is down. Really?! I drove all the way here for you tell me the machine is down?! This place is the worst McDonald's I have ever been to read more

I almost wish they would go out of business. Just about every time I use the drive through I get home find my order is wrong. Now I check it and find that it is sometimes wrong at the window. If it wasnt for the fact that it is so close to my residence, I would never go to it. Had not been able to to get McDonald's in Temple, GA. In a good while because the service and food is so bad. I tried it today. Not surprised, the food I ordered was so old it was hard. I could not eat it. It was short of ingredients. Once again McDonald's in Temple was very disappointing. My recommendation, do with out food before stopping at McDonald's in Temple. read more

Yes I understand it's fast food and you normally get what you get at this type of place. And we all know McDonald's food is all same but the one thing that sets them apart is their service at each location and this particular location we all like to get mad and act like fools to the small children that work there to make small amount of $. How ever these kids have very horrible supervision that's what set this location apart is the lack of proper management. Kids can only do what they can with what they are dealt There is no reason ever to wait in a drive thru over 11 mins there is nothing on the menu that should take this long so my advice to you at this location pay more attention to your supervisors and management staff it all starts there I sure you are always in RED. Maybe this will help you and this team needs help to separate your location and other fast food around to make a difference on how public will respond to you doing so. read more

One of the worst McDonald's I've ever visited. Extremely slow, people running around like chickens with their heads cut off. No one seems to know where anything is (looking for the butter, syrup, etc...). Rather then using the number assign to an order, they call out what's on the order... very confusing. read more

I know why I have stopped frequenting this restaurant, yet again. It seems that most of the time when I try again, is on my way to work. I work in Atlanta, and when I arrive at work I sit down to eat and my food was prepared wrong. An hour later, I am hangry but have no choice but to eat the food I ordered that is not correct. A steak bagel made with egg white and cheddar cheese. How difficult is it? I have tried over a dozen times, thinking it will get better. But unfortunately it has not. read more

I like McDonald's for their ice cold Coke and hot fries. Everything else about McDonalds food makes me nauseous.

Ironically, since my last review, we've had zero issues with any order at this location. I think they must have new ownership or management. So in all fairness I thought an updated review was justified. read more

The past two times I have hit this spot on the way into work because lately I have been craving ice coffee. I am now hooked on the Carmel Frappe with a shot of espresso. In the mornings traffic and be a little crazy, but both times I have came by I never waited long in line. I read the comments below and it seems there is a mishap with the delivery at the window. You have to remember there are two lane and depending on your judgment to move after your order before the other persons lands of you. I have had experience with them repeating my order even though I just order one item. maybe its possible that the clients aren't listening. Staff is very attentive and friendly. They have told me about the app where I can receive a free frappe after ordering 5, and knowledge me about the survey on the top of the receipt. I have never eaten inside nor never want to, but maybe I shall just to write the full experience. read more

McDonald's - a hand holding a cup of coffee - Fast Food Near Me - Temple, Georgia

It really doesn't even deserve a 1. I've given this McDonalds multiple chances and even the simplest orders are done incorrectly. The employees are exceptionally rude as well. read more

Please make sure you check you order if you are ordering through drive thru. I have eaten here three times in the last week and all three times they have screwed my order up. The first visit they forgot the three fries that I ordered and the next two times they prepared my food wrong after I asked them to check it and they said it was correct. It was a pain in the ass having to drive back 15 minutes to get it corrected. I spoke with the manager a short brown haired young female, I didn't get her name but she could care less. I won't be eating here again. read more

Like another reviewer stated, I have given this McDonald's time to redeem themselves, but with no success. About 15 minutes ago, I went through the drive thru to use the $1 sandwich deal from the app for a fish sandwich, a large fry, and a sprite. The black lady wearing a hat, ponytail, and a grey shirt said my total was $6.41 AFTER she scanned my deal. She continuously restated my total ($6.41), which was when I asked if there was someone else that knew how to apply my deal. She closed the window and went to get a lady with a black shirt, who was no help. The one wearing the grey shirt reopened the window and said that my deal didn't work, so I got frustrated and said "don't worry about it." I went there because it was convenient, but now I have to go to thr next closest location, hoping everything works there. I will be calling the general manager for this location as this is the third time I've had an issue. read more

This was one of the most disgusting restaurants I've ever been to. We looked through the whole restaurant and finally chose the least dirty table. While we ate no less than 6-7 employees walked the dining room and not one of them cleaned anything. NOT ONE!!!!! Our feet stuck to the floor as we walked. The sweet tea had the sour taste of an urn that has not been cleaned in a very long time. As one of America's most popular food chains it's sad that your company takes for granted that because of your popularity you can just allow your lazy employees to be nasty because you know people will still come there. You should be proud of that REALLY! read more

My mother-in-law is 80 years of age therefore, she used the drive-thru tonight and ordered 2 cheese burgers (plain) and a Big Mac w/ cheese. She goes home. Opens the bag and the 2 cheese burgers have only consists of a bun, cheese and pickles ! ''Where's the beef!" Upon carrying the entire order back she goes back to the drive thru asking to see the manager, who herself was asked to go over the order upon presenting her receipt. Who looks at the receipt to do a comparison and cannot figure out even by looking at the burgers to determine there's no beef on the 2 cheese burgers. After having to be verbally told the problem offers no apology and returns to the building laughing ! and wads the receipt up tossing it into the trash can when she is advised that she intended to contact McDonalds corporate thus, preventing her from retrieving the 1-800 number on the receipt. Some 15 minutes later after parking in their lot waiting on her correct order sends a drive thru employee to the car with the 2 cheese burgers, again not offering one word of apology having driven 15 minutes back into town to retrieve her correct order. Totally, poor unapologetic and disrespectful, night management. read more