Let me just say I have visited this restaurant 5 times in the last 45 days and everytime I go through the drive thru they never get the order right. But yet and still I was determined to believe it was just coincidence. Boy was I wrong, lets start with this....if the employees taking and making the orders have leaders that are less than respectful, caring or consistent then they will make more mistakes. I say this to lead into the very very very angry and disrespectful disgrace of a manager you have at this store RENEE SCOTT. She needs to be fired or made to apologize. I came through the drive through at 4:55pm 11/14/2016, placed order for my family....3 Big Macs, 1 10 pce nugget, 2 medium fries and a Mc Rib combo with Dr. Pepper. Paid and moved forward, got 3 fries handed to me and my Coke (yeah not Dr.Pepper) at 5:0pm and asked to pull forward for my order. Pulled up and another car that was behind me pulled in beside me also to wait for their order. 5:15pm young lady walked to my vehicle and said here's your order wait what did you have, big surprise not my order it was the lady beside me that was walking back in with my order they gave her wrong. No one come to tell us anything, at 5:23pm I finally take my reciept and walk in, all for the manager and the young man calls a nice man named Cedric to help me, I begin in a low voice to tell him what was happening and that is been over 20 mintues with wrong food then no food and no contact, lady whom I don't know who she is at this point cause remember I asked to speak to the manager and was speaking to Cedric whom I believed to be the manager, she interrupted my convo loudly and said we making that mess right now. I said excuse me please I'm taking to the manager about this whole situation. She doesn't present herself as a manager nor does she have a name tag, but Cedric does and I notice it says Assistant Manager, I tell him still not knowing she is the manager that I would like my meal refunded and remade die to the inconvenience. She rushes over to the counter in front of a group of people and says well you lost your mind, you ain't gonna tell me what to do....never told her what to do, that's just common courtesy, I ask her for corp number she tears off the paper from register and starts writing number and her name, I said can you please listen to me I'm trying to tell you that I'm a customer and you have made my experience unsatisfactory, she said yeah well YALL MADE OUR LIVE UNSATISFACTORY FOR YEARS, I was not sure right away what she meant until the boy behind me said that's right she probably owned slaves. So I'm a white lady and she is a black woman that says this, just to clarify what the comment actually must have meant. I said I'm definitely calling corp now, she said go ahead they ain't gonna do shit, I will just deny it all, I said your workers heard you, she said no they hear what I say they hear if they like their hours. I said if course you have cameras, she said yeah no auto bitch. And walked away, a lady beside me said something about Trump, and Renee Scott told me to kiss her black ass. I'm discussed with this restaurant and I'm not gonna let this situation go, I want her held accountable for her complete disregard for my time, money and feelings. She is not the standard to which McDonald's should be judged, but she is right now. I will make contact with corp, also I will blast this all over social media. RENEE SCOTT SHOULD NOT BE A MANAGER NOR BE ASSOCIATED WITH MCDONALDS IN ANY WAY!! However, the assistant manager Cedric should be there and should have a better position. IF THIS IS HOW YOU TREAT PEOPLE HERE TO HELP WITH THE DISASTER I HATE TO SEE HOW THEY TREAT THE REGULARS. read more