People here are so rude for no reason! I called a few days ago and they had informed me that their drive-thru closes at midnight but it's seems like it closes at a different time every day. I called today at around 11:10 PM asking what time the drive thru closes. He responds after a long pause and says "ummm...... the drive thru is closed" in the rudest way. So, politely, I asked if they closed at different times every day and I guess that question really bothered him since he paused again and then he acted like the connection was lost and like he couldn't hear me. Most likely giving himself a reason to hang up. read more

Ordered curbside and been waiting 20 minutes and still have no food. Locked lobby. Place is a joke.

When I come in the lobby is always dirty. When I ask if some can clean a table off they give me a dirty look. They don't put at the table makers and they say it doesn't work but it does or how do you find me every time. Lol they just rude all the time. I have on more then one occasion arguing in the back instead of doing their job.if they don't like it get a different job. After today I am not coming again. read more

I was getting off work, exhausted and so ready to eat, I figured I'd get some mc Donald's since I've been craving a mc griddle for the LONGESTT!! I go to the drive thru and as I'm placing my order I catch on to this lady's very nasty attitude....almost as if she didn't wanna be there... I had went up the drive thru, didn't even bother talking to her simply gave her my card and as I was taking off she turned to give me such a stank ass face, like if I had done something.... One thing I will say is, it's best to remain unemployed if you're gonna come to work with such a nasty attitude. I've worked in the food chain industry and I've always been taught that customer service is top tier, very disappointing!!! sadder part is she didn't even get my order correct and I was repeatedly asking her for a sausage mc griddle yet I get a bacon one‍. Do better management. read more

Why.... ask for fresh and get reheated hash browns and sloppy sandwiches...I don't understand............. read more

McDonalds - I order everyweek and ask for fresh to order to only get reheated hash browns and sloppy sandwiches why ..... - Burgers Near Me - Taft, California

fix your god damn frap machine!! mcdohnalds has the kind of money to fix but doesnt fix it?? unacceptable read more

McDonalds - FRUSTRATION - Burgers Near Me - Taft, California

The service is terrible and the food is slowly getting better. my burgers are soaking wet with grease usually and lately they haven't been but the service is getting terrible! They are so disrespectful and rude for no reason. I had two mobile orders told them twice at the box and at the first window. Got to the second window the guy asked me, "Do you have the mobile order?" I said yes I have two. He goes "Okay do you have the mobile order?" I said again "Yes, the name's are ****" and he said okay handed me ONE and walked away and then he came back after a few minutes asked what was i waiting on i said "The second mobile order i told you had." He gives me the second one and slams the window. Fuck these workers, I was so nice just for you to be rude and ignore me even helping you with YOUR JOB. read more

I'm 45 and lpve McD since I was a kid. This is one of the worst tasting of any McD food I've ever had. Its not the food, its this locations staff or something because I have it all over the country and this us the worst. Look at the pic of this soggy sad chicken sandwich... read more

McDonalds - Soggy sad chicken sandwich - Burgers Near Me - Taft, California

Says it's open at 4:30, doesn't open till 5:00. Someone needs go online and change what time they "open" because not only was it disappointing it was also a waste of time and gas read more

This is THE WORST McDonald's on earth!!! The staff is horrible with the exception of maintenance guy. The so called manager is a piece of shit and the staff follows her lead. The owner should really start reading these reviews, and clean house. read more

Wouldn't normally write a review for a fast food chain, but the staff (one manager, a middle aged white male in particular) was amazing and very helpful making sure we had everything and that we enjoyed it read more

Says it's open 24 hours but it's not. Need to update on website and Google. Hours of operation are misleading.

Went to Mickey D's this morning. My husband put In a mobile order. I tell the lady on the speaker the code. She confirms, ok got it! My husband told me, just go to the 2nd window I don't need a receipt. The chick at the 2nd window proceeds to give us the wrong order, so I let her know it's not ours. She rudely asks what we ordered. My husband tells her. She asks if we stopped at the 1st window and he says no. She proceeds to yell at us that we HAVE to stop at the first window! I have work years in customer service, I understand bad days. However, you have to fake it! They don't always mess up and they aren't always rude, but starting our day like that wasn't ideal. read more

20 minutes to bring out food for curb side.. all the time!! When I asked the lady's why it always takes so long, they all say it's the day shift manager who doesn't know how to schedule his workers. Poor lady's try so hard but if there manager won't help them. Somebody from McDonald's corporate needs to pay Taft a visit!!! Hire a new manager!! read more

I know it's just McDonald's, but the one In Taft is always consistent . My food is always hot my coffee is always fresh and super hot like I love it, and I always get exceptional service with friendly smiling faces behind the counter. This location is always clean at least when I've been there. Make sure to try out the new chicken biscuit it's not to shabby. read more

McDonalds - Hot coffee with chicken biscuit . - Burgers Near Me - Taft, California

Order a two breakfast platter and it had no pancakes in there and my son was really sad he didn't get any pancakes!!

The white male guy did not get our order correct. They forgot to give my large ice water. Manager was so rude. They charged a medium fries $3.42 which I feel is insane. I would never recommend this place to stop. It was our first time in this town looking to buy a house here. If you all thinking of moving to this run down town NOT. I was discriminated. read more

Absolute worst service I have ever seen. Whoever is teaching these kids and the manager on duty with his smug ass attitude over me adding mustard on my breakfast sandwich was unreal and stupid. No mustard packets and they refused to add mustard from back until I confronted the girl straight out who then referred me to this somewhat wannabe manager. He went to the pump. Added the mustard and threw the sandwich back at me without even a smile, good day, nothing. BAD FORM AMD 0 for customer service and they expect $15 hour for this crap. read more

I'm not going to post a horrible review in words because I know how it is I'll just post a picture and you guys can see it for yourself. read more

McDonalds - This is a quarter pounder with cheese burnt black and very organized as you can see - Burgers Near Me - Taft, California

The service is terrible had to wait 10 minutes before someone actually got to my order & when I got it the fries were not hot spent $ 1982 for cold food the workers were not very clean no mask while cooking dirty as hell .. I'll and rude ‼I'll never go there again. Oh and waiting on a part for the shake machine.. very disappointed with them read more

Crappy McDonald's sucks this the only one in this dang city. Got these nuggets last night and I don't know what I'm looking at here..... read more

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Once again the Taft McDonald's does the usual and screws up my super simple order This place should have a 3rd window so you can exchange the wrong stuff that they gave you at the 2nd window. On November 12, 2013, I decided to order a 3 piece mighty wing, a double cheeseburger and a Southwest Chicken Wrap. Simple you say. Well you would be wrong. We paid at the first window and moved up to the 2nd window where we were handed our food. As we drove off we noticed the Double Cheeseburger was missing. So back in the drive thru we go. We wait a few minutes and bypass window #1 and head for #2. They quickly respond and hand us our missing item. All is well. ... Elk think again. As I get to work I open my chicken wrap only to find out that it is the wrong wrap. Now I know what you are thinking.... at least I got a wrap right? Nope I was actually pretty frustrated knowing that I work everyday for my money and to have it wasted because people just don't care enough to check the order not 2 or 3 times but just check my order once. That's all it really takes. I know this is McDonald's and my expectations are probably way to high considering my past experiences at this exact location. With that being said I still expect or at least hope to at least get most of what I order. It's so frustrating because Taft is a small town and there are not a lot of options. I feel they know this so quality control is of no concern. I will say they ate consistent because they consistently mess up my order. Thank you again for wasting my money. read more

McDonalds - So true - Burgers Near Me - Taft, California

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For the love of everything holy... What the hell is this? So, I order a burger from McDonald's and this is what I get. A burger with an extra chunk of a half eaten patty. Nasty... They claim the wages aren't high enough, but someone was high when they made this thing. Why do employees there not care? No self dignity. read more

McDonalds - A discusting burger from McDonald's. They say wages aren't high enuf, but someone was definitely high when they made this. - Burgers Near Me - Taft, California

Ordered 2 happy meals and 2 McFlurrys for curbside pick up. After waiting 30min for my food I decided to go inside and check up on it but couldn't so I had to talk over cars in the drive thru asking about my order. They had placed it with the door dash and wouldn't cancel my order. So thanks for the melted ice cream read more

Driving through Taft and stop here to charge my phone and do some school work and the only outlets they have are ones on the ceiling. How can you offer free WiFi without any outlets? What a disappointment. read more

OK I live in Los Angeles passing through Taft stopped at this Mc Donalds this morning. It was horrible coke lines are dirty you can taste the mildew. And girl working the window can not take orders. Then I get up to the window I say Good morning. And she give me the back of her head and keeps talking to her Co-worker. And just shoves the bag out the window. And still gives me the wrong order. I'm like really???? And you want 15 dollars an hour??? So I say this if you are driving through Taft. And are hungry either wait or try some where else. What a disappointment. read more

First very clean Mc Donald's in the US! We ordered two Mc Chicken Burgers and they tasted fresh. The staff was very friendly and their was a good working atmosphere. I can just recommend this location:) read more

Never once have I gone here and had my order right and u can complain all you want nothing ever changes like not even exaggerating bot once have I had my order be right worst place in Taft read more

Taft McDonald's wow what to say. Why is this the only mc Donald's with dry hamburger breads I never had them like this. Breads are not fresh they are dry as hell. Not sure what's up do they serve bread past the expiration date? Go to any other mc Donalds ,and you can taste the difference. I avoid this mc Donald at all cost. I want fresh bread ,and fresh made hot fries! not room temperature fries come on blowing it. read more

Has to be the slowest place in town, they work about as fast as the sloths at the dmv on Zootopia!!!!

Severely understaffed. One person running the register during lunch rush with ~15 people in line. Of course, all the order kiosks aren't accepting cards, which is *the whole point of having them*. The staff that are there, are incompetent when it comes to handling long lines. This, In combination with the bad food as mentioned in my last review, puts this place on my blacklist. Avoid this location at all costs. McDonlald's corporate needs to do something about this place. read more

This McDonald's had terrible service took 5 minutes for someone to come take my order. My friends iced coffee took ten minutes to make then when we went to ask she rolled her eyes at us and that employee Susan was horrible she was rude and not helpful at all. Don't go here! read more

I don't think this place has ever given me fresh fries always cold and taste like they've been sitting a while

I found the lid of something in my coffee, mgr offered to mail me a coupon that never arrived. I still come here because I hate starbucks but maybe it's time to pay $7 a drink if it doesn't come with a 20 min wait and extra stuff in my coffee. 1 extra star for location. read more

Well of course, this is McDonald's but... There have been multiple times when we were missing a part of our order - only in the drive-thru though! Double, double check your bag before leaving the drive-thru. Nice thing is the double order windows at the drive-thru. Restrooms and inside eating area are clean, service good and usually, inside orders are filled very quickly. read more

Slow af and the food is only good if they just changed the oil and the patties are fresh.

Mcdonalds is already terrible. But this location sucks even more than the average mcdonalds. Id rather eat paper bags.

I've been here a few times, and each time the service has been so slow. The service is friendly, though. Also, the place has been clean each time. The food tastes like all the other McDonalds locations. read more

Who knows if a McDonald's every deserves a 5 star review, but I feel the need to balance out the other negative comments. We passed through Taft at lunch time while on a driving tour, and were looking for something quick and familiar. McDonald's it was. The orders were taken reasonably quickly and prepared reasonably quickly. The burgers and fries were so warm you know they had just been made. The dining room and restroom were both clean. This is actually one of the nicer and more efficient McDonalds I've been to recently. read more

This is the worst McDonald's in th world. They are slow, unfriendly, and NEVER get your order right,.