Jacob's burgers are delicious! Their smash fries are tasty and everything is freshly prepared…read more Outstanding customer service.

This was my first time trying the burger, and I was shocked. Shocked on the size, presentation, and…read moretaste. I wasn't disappointed in the fries. The fries are always a letdown wherever I go, but these fries are PERFECT! The establishment is very clean, inside and out. Service is fast and friendly. I had no idea the 1/2 patty was going to be so huge because here in Bakersfield patties claiming yo be that size come out skinny, and that's why I ordered two instead of one. I suggest just houng with the ¼. The burger had tomatoes that were soggy, onions that were crispy, lettuce that wasn't wilted, pickles had a good crunch, the meat was seasoned just right, bacon was cooked perfectly and the buns weren't smothered in sauce which makes this burger in my opinion one of the Best in Kern County. Soft serve ice cream on point. I couldn't decide between chocolate or vanilla so I had mixed and it was great. The only thing that was missing which I don't know if they carry them or not but some hot yellow peppers would've put this rating at a solid 11, so with that being said yes I rate this place a solid 10.

I always head here for one of two items on their menu...the Buttery Jack, or the Mushroom Swiss…read more(when it's available). And since my son and I were on a business trip, this place was the closest thing to a decent meal before heading to his work. The staff are nice and efficient, the place is really nice and clean. The place has that "industrial" look and feel! And it is well-lit...no need to squint at the board to look at the menu. When I order the Buttery Jack, I always go for the Bacon and Swiss variety. Love the taste and the combination of the meats with the swiss cheese! And my doctor hates me for it! LOL! Great and reasonably priced fast food is available here!

I have ordered food from here 5 times this last month. Every single time they have forgotten the…read moresauce. On meals that it comes with and that I have asked for and still they forget EVERY SINGLE TIME If you're going to charge for sauce, make sure you give it to the customer.

Absolutely horrible costumer service! The drive through workers are so disrespectful and rude and…read moregave many dirty looks. I tried to call and file a complaint with the manager but she did not care. I tried to complain about the workers, a bigger gay looking man and a lady named Belinda she is straight up rude and stared so hard her eyes were bulging out of her head! They really need to do something about it because one day someone will have enough of it!

Once again, night crew is about trash and rude as hell. Came at 10:30 10/2 and they're just…read moreabsolutely rude, stuffed all my order into a box that's not supposed to fit it. Squished my food. And basically threw it at me and said "aight here you go" like ?? Squashed 3 tacos a burrito and a potato fiesta into a tiny box. It wasn't even busy, I was literally the only person in the drive thru so it was plain laziness. Management needs to get control on their employees because it's like this every single time. It's always the night crew.

Everything is fresh and delicious!!…read more Can't go wrong with what you order ! Definitely would be back again

Delicious authentic Mexican food, my michelada was huge and refreshing, small but enough space to…read morehave lots of people, Mexican canciones playing in the background. Food came out fast. Good customer service. Definitely stop by on your way to Vegas!

Good fast food for cheap with some options I haven't seen anywhere else if your up to try themread more

Stopped here on our way home from the Beach. Our burgers were cooked perfectly. The fries were nice…read moreand crispy but not over done. Everything was cooked to order but didn't take too long. The staff was friendly. The dinning is not open and we couldn't use the restroom which we could've used after being in the car for 2 hours. Definitely add this to our list to stop at.

If I could give them zero stars I would horrible customer service and they never turn on their POS…read moresystem for online orders to go through because their cheap manager doesn't like to honor coupons for online orders.

First time trying this place and the fish, shrimp and chicken is good! I loved the service. It's…read morewas freshly made!

Just stopped in on my way back home, haven't been there in a while, but the shakes are just as I…read moreremember them. Yum peanut butter shake and fries... they have a lot of other items that look amazing. The people behind the counter are fairly nice, quick and efficient. The dining area, bathroom, parking lot and surrounding areas are clean and tidy. I just like the simplicity of the place, basic burgers with veg and of course, the best pastrami in town! Which I am told is very good although I haven't had it myself. My recommendation is to get one of the peanut butter shakes! The best!

This place used to be solid with the best malts. Turns out they stopped selling malts in the last 2…read moreyears... As a malt connoisseur, I used to be excited to grab a quality malt when arriving in town from a long road tr. Today was an unfortunate day, when I had to settle for a chocolate shake...

Years ago health dept. Was at her business at 101 b street, because of sewage problems. There was a…read more50lb bag of beans that had gotten wet from raw sewage, she was told to trash them, as soon as they left she retrieved them from trash and cooked them. Will never eat at her restaurants again...

Stopped by for a bacon cheeseburger and fries. The staff was super friendly. I didnt recognize any…read moreof the staff from a previous visit a while back. After talking to Jenni she informed me that her uncle had just taken over ownership. Back to the burger and fries, the burgwr was on point hot melted cheese ,beef pattie cooked to perfection, super juicy. The bacon was perfect. The lettuce, tomato, and the onions were cold just the way a fresh burger should be. I highly recommend this place. I am looking forward to stopping by and trying their tacos, which i saw they had on their menu. Super excited to go back.

I love burgerking just wish there buns were not steel and customer service needs some trainingread more

I came in on my lunch break, the place is obviously understaffed. Having said that the girl at the…read morefront, was running around and attending everyone's needs, taking orders, packing food and working the drive through. The food was good, I mean it's Burger King, but really the only reason I'm reviewing is because Julie ran the counter like a machine and was polite and courteous and extremely helpful and went above and beyond to help me with my stupid complicated order. Her service is what will bring me back to this location. As far as ambiance I mean the place is clean and air conditioned, what else can you ask for?

Service is slow and inconsistent. Food is sometimes incorrect or not made to order. The ambiance…read moreis a little run down. This place has potential but not sure if management is aware of the inconsistency

Legit prob the worst Sunday I've had. Ice cream was horrible, they put a drop of fudge, they didn't…read moreput whip cream nuts or a cherry. Wish I took a picture.