This is got to be one of the most uncleanliest McDonald's I have been to. For starters the bathrooms, I highly recommend not using them. That is the nicest thing I can say. The staff has a soda machines off in the lobby as well as the catch-up dispensers. I have someone constantly cleaning the area but you cannot use the area. There's also employee that keeps drinks out on one of the tables and as she is cleaning, She drinks her beverages and throws them back on the table. It doesn't matter. If you're sitting at that table or not, she will put her beverages down. We came at 10:30 so our food was fresh because we came to order lunch. I have no complaints as far as my food. I was unsure about eating at due to the cleanliness and the only reason eight hair is for an old wives tale after a procedure we just had. The kiosks were not working or nor the credit card machines. read more

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Delivered ice cold food. Shorted us one set of utensils. No butter for pancakes. Syrup was completely covered in sticky syrup and couldn't (shouldn't) be used. Delivered to my house from the West End location when I live on the south side. For the price people pay for this, you should do better. ONE STAR (BARELY) read more

They were rude at both windows. They got our drink wrong and let us order and pay for ice cream before telling us they didn't have it. They they then were upset we wanted a refund instead of something else. read more

My drink was wrong. I told the cashier what I ordered & she proceeded to tell me what the drink was . She didn't listen to what I said,. Then, I showed my receipt & she gave me the wrong drink anyway. Can't believe she pulled me to a third window to wait 3-5 minutes for a medium orange juice This is why I'd rather cook. read more

McDonald's - You can see the drink at the bottom of the meal - Fast Food Near Me - St. Louis, Missouri

Absolutely unacceptable chicken was raw!! DISGUSTING VILE TERRIBLE HORRIBLE EXPERIENCE!! I'd rather drive an extra 30 minutes for a better experience this place SUCKS! read more

Fries weren't salted, bun was burnt to the crisp on my mccispy and there was only one pickle. Chicken nuggets were not fresh at all they had been sitting out for hours at most. The worker was very unprofessional and kept saying dr. Pepper when I asked for root beer 2 times. I definitely have never had any problems with a McDonald's anywhere any state and I came to McDonald's here for some food expecting it to be good but it wasn't. Would not recommend unless you like getting a little disappointed and disrespected. read more

I've been waiting to do my Uber delivery for over 45 minutes and this dude is just staring at me while I'm sitting here with the order right in front of me. I had to go to the drive-through six times to even get an answer and then they say oh you can walk right inside, but the door is locked. read more

Shame on me for ordering again from this place. Even for fast food, it's terrible. They had 3 separate sandwich chances. 1. Filet was cold and sloppy 2. Quarter pounder was cold and undercooked 3. Big Mac, not pictured, had two patties mashed together with a cheese like substance. All tossed in garbage. Did I mention no fries delivered in QP meal? Thank God, doordash refunded some of the costs. DO NOT EAT HERE! read more

McDonald's - Fast Food Near Me - St. Louis, Missouri

Just your average fast food service, food is sometimes quick and sometimes a wait due to them being one of the only 24 hour locations. I think it is drive thru only, I don't think you can eat inside read more

ice cream machine works so that's a plus. even though it usually doesnt work, usually it worked this one time.

This is the worst McDonalds! Manager should be fired!! So slow for 2 McGriddles and a order of fries. How does this take 30minutes!!! Do not come here. BTW we were the second car in line at drive through read more

90 minutes to get: 3 regular Fries 40 nuggets 3 plain cheeseburgers 3 DQP with Cheese TERRIBLE service... ol'girl wasn't here for the customer whatsoever. BET. read more

McDonald's - Terrible Service - Fast Food Near Me - St. Louis, Missouri

If I could give this store a zero I would. The customer service is terrible. Every single employee is working as if there aren't a million customers waiting for their food. They lose orders and respond to customers with such disrespect. If possible I would avoid this McDonald's at all cost. Negative stars. read more

This was the worst McDonald's cheeseburger that I've ever had. The reason I go to McDonald's, especially while traveling, is that it is reliably consistent. In fact, I've never had a bad cheeseburger from McDonald's - because they're all identical, until today. The burger was actually crunchy and hard to chew. Mustard was sloppily applied and on the outside bun. I won't be returning to this location. read more

Customer service rude unwilling to correct accuracy of orders taken for delivery and drive through and information that items are not available, I was not told an item was not available and given whatever they wanted to, to fill order. read more

I sat at the drive-through window for 15 minutes before anyone even said anything to me. Then a gentleman said "give me a minute". I believe he then meant to turn off the microphone, but he did not. I then just heard this guy talking to his coworkers and bullshitting about random stuff for the next 10 minutes. Finally, the car in the drive-through next to me was able to place his order, even though I had been there about 20 minutes longer than them. Avoid this McDonald's during the early morning shift. read more

This place is Super Ghetto. No one seems to care. Very sticky tables. Employees Cursing each other out in public!!! I was behind a guy and the did not even acknowledge him for 5 minutes. I placed an order and the women kept asking " What's your whatever?" Three times. What does that mean??? I left ........... read more

This McDonald's is in a central location, and has a lot of traffic. At night, it is a living nightmare. Clearly understaffed, which is the fault of the managers and not of the employees, who obviously are overwhelmed and overworked. As a result, there is never anyone in the counter for dining in. Worse, after hours, if you are a DoorDash driver or a customer who stupidly scheduled a pick up in the counter, they have everybody waiting on a tiny space in the middle of the winter (the dining room is locked) for as much as half an hour, while the prepared food gets cold in the back. The operator of this franchise needs to get their act together read more

Not friendly at all. Didn't even try to mix my McFlurry. Why pay 5 ish bucks to j have soft serve with crushed Oreo on top. I could do that myself if I wanted. read more

McDonald's - OREO McFlurry - Fast Food Near Me - St. Louis, Missouri

If you like to be singled out as a highly marginalized person, and watched while you order and dine in a manner that would make Jim Jong Un blush, this is the McDonald's for you! I had intended to enjoy a good breakfast and some coffee before truly starting my day, but I can say with a decent amount of remorse this is not what happened. When I arrived, I realized that I had failed to charge my phone the night before, so I plugged it in to charge so I could order in the app. I had a headache, so I simply closed my eyes for a second to get a little relief when the manager BANGED LOUDLY on my table. She then told me I had to leave the store! No, "good morning sir" to get my attention, no asking why my eyes were closed or if I was doing okay. I'm not going to argue with the manager, and it's not as if I could simply ask for her manager, so I left. On the way out, I noticed there was a number posted on the door asking how my experience was. I had enough charge now that I pulled out my phone to take a photo when this manager TOOK OUT HER PHONE AND TOOK A PHOTO OF ME THROUGH THE WINDOW! What?!?! I felt and am extremely violated, singled out, and mistreated. Especially as a paying customer who visits this restaurant 5-6 days a week, sometimes multiple times a week. Do better McDonald's. read more

Abysmal location. A real embarrassment that it's in the CWE. The service is just about as bad as it gets. The only chance you have of getting food is if you are there in the morning. Evening/ late night don't even try. Even if you have ordered via DoorDash / Uber eats. Last night they made our driver wait nearly an hour in line to be told they don't have the food (1.5 hours after it was ordered) and then the driver went back through the line (I would have given up) and they said the food was ready, but when she got to the window they again said they didn't have it. Most of the employees should be fired at this location. read more

Let me tell you about my McDonald's mobile app order. The first time I used it, I thought it was the best thing since sliced bread. This morning I used it and it was absolutely horrendous. On the app I ordered two hash potatoes, a sausage egg and cheese biscuit and a sausage egg and cheese bagel. I went inside to get my order. I was told by the person filling my order that they had to make the hash browns. When they were ready, I had to wait for this person to fill other orders first. I got my bag, looked to see if there were two sandwiches which there were. When I got home, there were two BAGEL sandwiches. Where's my biscuit? I called the McDonalds and the woman said she realized she gave me the wrong sandwich and I could have a free dessert the next time I come in. I don't want that - I want my biscuit. It's not like I went through the drive thru and you didn't understand me. It was right there on the monitor so I'm thinking you could read it. So I got back in the car and drive back. Went back in and she handed me a sandwich. I asked her if it was a SAUSAGE egg and cheese and she opened it and showed me - A BAGEL. I said I ordered a biscuit so she went and got one and handed it to me. I took it home, opened it and there was a muffin. No biscuit for me. And this person told me that she was a manager. Would I come back here? Yes, but I will open my bag, take everything out and unwrap it to make sure it's correct. Talk about aggravation. read more

My experience at this McDonald's was TERRIBLE I ordered online, my medium fries were missing, and the side in the Happy Meal I got was not what I ordered. Very unclear process to get a refund on the website. Disappointing that they are not more diligent in checking all of the items in their order, as they can get very pricey. read more

Worst experience I've made they forgot my nuggets and and double cheese then tried to say I Didn't pay when I had a recipe never will i go here I again read more

The food is shotty. Sometimes it's good sometimes it's bad. The service is slow. People are waiting for food. The place is not clean. Trying to work here is frustrating. I don't understand the people. It's the only place that might hire me and if they do maybe I can see the place in a new light but until then, I would avoid this McDonald's location. read more

WHAT IS THE POINT OF ORDERING ON THE APP?!! We sat outside for TWENTY minutes waiting for our food. Finally my fiancé just goes in, and now he's been in there for another 10 minutes. This is the WORST MCDONALDS read more

Happy thanksgiving! So last night I decided to stop at McDonalds on the way home from a late night at work. Picked up a Quarter Ponder w/cheese and a lg fry. Almost $11 later I'm looking at a raw burger and massively over salted fries. No thanks. Won't make that mistake again. Wasn't cheap. Wasn't good. Wasn't fast. Save yourself. Slap two slices of butter bread together at home next time. read more

Always plan on waiting over 10 minutes for your order Go to the kiosk to order, or be prepared to stand in a long line I ordered a quarter pounder with cheese and got no cheese. I took it back and was ignored for 5 minutes. Then she went and got a cold piece of cheese, which took another 5 minutes, and gave it back. Always check your bag before you leave, my order has been wrong SEVERAL times. Don't order anything with bacon on it, because you probably won't get it. If I say no condiments on the burger, why don't they know what a condiment is? And then throw 15 packs of ketchup in the bag. On a positive note,I can save thousands of calories by never going to this ghetto establishment again! read more

We waited in the drive thru for half an hour, then left. The two cars in front of us had been there even longer. Seemed pretty intentional, like the employees didn't want to work. AVOID!!! read more

The staff at this location do not speak at the drive thru windows. The woman at the 2nd window with blue or red hair shoves your order at you and doesn't say anything but "you're welcome". They are the reason why the stores should be automated and will be. Staff need to thank the customers for their business. This place is a joke. read more

*vegetarian* I ordered a McGriddle sandwich with no meat, hash brown, and an iced French vanilla coffee. There are working self checkout stations. Despite what the machines say, the food is not brought out to you. It's packed in a Togo bag, and napkins are included. I wish they included sauce, but I wasn't in the mood to go back and ask. The food was ready very quickly. I sat in the restaurant and even read a little bit. read more

Not sure how this location has such a low rating. The employees are pleasant and the food is always fresh and good. 2 other McDs (Tucker and Jefferson locations) are closer but I choose to come here. read more

If I could give zero stars I would. It was horrible service! Rude person taking orders the whole 9! I understand people are short staff and people are tired but come on the energy you put out is the same you going to get back. Get talked to like I'm 5 for no reason is not okay. read more

Sooo i went to McDonald's for the first time in like 5 yrs cuz i "needed "chemicals and carbs today ( ladies you might understand) That being said, this review is not comparing McDonald's to real food. We all know McDonald's is junk food right? So i got the biscuit sandwich no cheese cuz I'm not THAT out of control and i added a apple pie for good measure . The service is ok . What i would expect from fast food. The biscuit was soft and warm. Everything i want in carb goodness The apple pie has changed. First of all it was cherry and it had cream cheese. My no dairy body was like damn!! If you are a pig from way back on the day you will recall the old apple pie with its flaky exterior and inside so molten you burn your tongue but it's OH. so . Worth . It . This one had a vent in it and crust was like a sugar cookie So that urge has passed see ya on another five years read more

The most rude and lazy employees. 10 minutes to get a cup of coffee. Employee even ignored the manager.

I can see why this location has such a low rating. While my experience was less than surprising, I'm still annoyed enough to write it down. All I wanted was an iced coffee, black. And instead I get a white coffee (???). Look at my picture. It's almost as white as the car I was spilling it on (that's not my car...oops?), because they couldn't even put the lid on correctly. I was asked what flavor I wanted and I said "no flavor," they never asked about cream and sugar but I still got a big cup of watery half-and-half. There is literally no coffee in here. I can't believe I spent actual money on this. read more

McDonald's - this is a black coffee from the country's worst McDonalds location - Fast Food Near Me - St. Louis, Missouri

I will never eat at this McDonald's again. Ordered a filet o fish meal (extremely rude over intercom) line backed up 10+ cars alot of very unhappy people. This is the third time I've been to this location and it's been the same situation everytime every worker in there is just bullshitting/on phone. Other 2 times food was....decent at best compared to other McDonald's I've been to. This time my bread could've been used to break my truck window and the french fries were so cold and hard the tastiest part of this meal would have been the sandwich box. DO NOT take your business here they need to clean house or shut down I don't expect perfection at a fast food chain but this was pathetic at best. I have never wrote a Yelp review I'm my life and have had some pretty bad experiences, this was the worst. read more

I like this McDonald's! It's probably 4.5 stars, for a McD's, but I feel guilty cluttering up the St. Louis area recommendations with such a relative recommendation. This place is very clean, very comfortable, and there's lots of parking to be had, too. Everything's in place to fix that fast food craving or offer a quick coffee via drive-through. (Andrew M. gives the place a hard time for not really being 24-hour. I've never tried coming at off hours, so I can't say much to that.) If you're looking for fast food, maybe driving through the area or something, you won't go wrong here. read more

McDonald's - tables and chairs in a restaurant - Fast Food Near Me - St. Louis, Missouri

This place should get 5 stars for how well they handle the "bulll" they go through. It's busy. The customers get rid - yet still they keep it clean and are polite. Customer service here is dope considering what they put up with. read more

I spoke to the manager. 3 days late. It took 4 calls, 2 e complaints to get a reply. Screw them. Oh well look into it. No go screw yourself read more

McDonald's - More than 10 minutes from order to refund. Exactly as I said. But no, they'll call you a liar. - Fast Food Near Me - St. Louis, Missouri