If it weren't for the Staff I wouldn't even go. It's a McDonalds and they offer the same things as every other McDonalds. I will say that everything was put together right and this one actually got our order right on the first go round. I have just found the food at McDonalds kinda boring. I have talked to friends all over the World and some of their favorites they offer in other Countries would be a nice treat. At least some of the Vegetarian offers. Sorry guys , but if not for the great staff I wouldn't really go back except my Daughters love it. read more

Service stinks! Unfriendly employees! Can't even make their iced coffee right. Overall they are horrible

Absolutely ridiculous! Waited 40 minutes in drive thru just to receive a chicken nugget box full of mayonnaise! What a waste! Clearly was done on purpose! Do better! read more

McDonald's - Fast Food Near Me - Shreveport, Louisiana

The app order is great... Getting it the way you ordered it, that's another story. Shorted 2 orders of fries after a mobile order and loooong wait. Understand it was lunch time but man.. Disappointed to not get my . Had to be back at work so didn't have time to wait for more. read more

I'm shocked, because I don't have high expectations these days for McDonalds, but I received excellent service at this location today. I ordered 9, semi complicated happy meals today and expected the orders to be wrong / messed up. Not only were they all exactly as requested, the employees were friendly and helpful. I felt this deserved acknowledgement. Will def return to this location. read more

I wish I could leave a lower rating but unfortunately I cannot. If you ever come to this McDonald's expect a 20min wait for Cold food. The only thing colder than the food you will receive will be the attitudes from the employees that work here. 0/10 would not recommend read more

Literally a bunch of fucking idiots that work here. Can't get shit right and make you wait 30 minutes. The workers there prolly can't even wipes their own ass. read more

This has to be hands down the worst McDonalds I've ever had the "privilege" of visiting. The wait time in the drive thru is deplorable - on multiple occasions I've pulled up to the speaker waiting upwards to 5-10 minutes before my existence is even acknowledged. Not to mention the service is mediocre at best. read more

Waited 40 mins for 2 burgers and 10 nuggets inside. Terrible service. When asked if I could be compensated for my terrible service. They couldn't care less for me. Like it's my fault my food took that long. read more

horrible at night time! the shift that's at 10ish is horribl as well as the manager! I placed my order at 10:45pm and waited in line stuck until 11:18pm! You do the math! I still had to wait 15 more minutes after paying for my food just for it to be cold and old! I called them as soon as I got to the house and no one answered the call. I'm calling first thing in the morning because this is unacceptable. I will update my review once I speak with someone come in the moring. read more

The line is terribly slow, they shut down the other one on youree that was next to Burger King (now DAQS) but instead should have shut this location down and left the other one open. I kid you not you can be sitting in the drive thru line for 45 minutes at this location read more

We stopped at this McDonald's on 3/15/2024. First stop, bathrooms. Women's bathroom so dirty. I had to clean a toilet in order to use it. Yuck! Toilet paper and hand towels everywhere on the floor. When I told the cashier she acted like I didn't say anything at all. No comment whatsoever. She took my order and then wandered off without a word. I couldn't pay because she just left. After quite a bit another cashier came up and I paid. I had to ask for my drink cup. It took a long time to get two cheeseburgers. The workers were very rude. Other people in the resturant were talking about it too. read more

The 2 for $2 deal was a reasonable way to fill up. They lose a star for us taking those seat server numbers and then the staff didn't bring the food but had us get up to get it when there wasn't much else going on in the store. read more

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There's a reason they only have a 1 1/2 star rating. I've yet to see this mcdonald's get a single order right. If you order 3 meals, expect to only receive one :) read more

i came up to this mcdonald's on free mcchicken day and that's literally the only thing i wanted to order. each time i waited at the speaker for over 10 minutes and when i finally got to the window on the second trip.. one worker was on facetime and the other was just sitting down on her phone:/ read more

Out of all the McDonald's and fast food chains I've been to here locally and even across the country, this McDonald's location is by far the absolute worst of them all. I understand the ice cream machine has to be cleaned but ain't no way that mf is getting cleaned as often as they say "it's not working." I've had my vibe killed wayyy too many times rolling up to the drive thru only to be told I can't have an Oreo McFlurry.. read more

This is not exactly the fastest running McDonald's. When we first walked in, there was a small crowd of people waiting for their food. It appeared that these people had been waiting for a while. In fact, for one of the orders a carton of milk had been sitting out on the counter for a while because the lady who finally received her order said she wanted a different carton of milk. That made me think it had been sitting there long enough that it could have started getting warm. Another woman who had been waiting a long time actually chewed out one of the workers because she found out afterwards that the restaurant didn't have exactly what she had ordered. So the lady walked away with a substitute in her breakfast order. I ordered my food with ease and received it quite quickly. I ordered the 2 breakfast burrito meal with orange juice. When my food was ready for pick-up, the worker declined to put the salsa packets on my tray. So I had to wait until she was done helping someone else. She noticed I was still standing at the counter and without saying a word walked over to where all the condiment packets were behind the counter and got what I needed. It seemed like they were highly unorganized. The water dispenser at the soda fountain wasn't working, they were out of spoons and stir sticks (so my dad had to stir the creamer in his coffee with a McFlurry spoon). The women's bathroom had no toilet seat covers. Instead there was a dispenser for a toilet seat sanitizer that was empty too. I don't know if we came on a bad day or what, but I don't think I'd come back to this place again if I'm in town. read more

McDonald's - Fast Food Near Me - Shreveport, Louisiana

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Not 24 hours like they claim. Drove across town and wee closed. Called the number and bitch hung up on me.

Currently sitting in the drive through, like I have been for the past 30 minutes. I would've driven off if I didn't place my order online. No one is answering the drive through speakers or the phones. I can see workers inside goofing off. They are clearly open and within operation hours. Extremely frustrating when you also have the doors blocked off so I literally have no other way of getting my food I've already paid for. Let's just hope they don't spit in my food. read more

SLOWEST drive thru in the world. They asked me to pull forward & had me sitting there for over 15 minutes. I finally went in & they had forgotten all about me. If I hadn't already paid, I would have long left. Now my food is cold & im having to rush to work! Do not go if you are in a hurry!! read more

Why is no stars not an option. This location has absolutely gone down the toilet. I have been waiting in the drive through 20 minutes. They've put advertising ads in the display backwards. This location simply just does not care. read more

McDonald's - Absolutely no care given. If this doesn't make it obvious... - Fast Food Near Me - Shreveport, Louisiana

The service here is always horrible. 9 out of 10 times your order will be wrong or they will be out of something. It constantly takes forever in the drive-thru; and don't even think about using curbside. They advertise that you can just skip the line, but you will be waiting a very long time for them to bring your food out. Do yourself a favor and go somewhere else. read more

I spent my whole 30 minute lunch break here and never received my 1 dollar burger and small fry and watched 2 people get refunds. NEVER AGAIN, it really sucked working on an empty stomach plus I wasted gas. The manager along with the rest of employees were rude as could be.. I couldn't believe what I was seeing read more

This McDonald's always got something going on. Today I got a QPC with sub diced onions and they gave me a QPC with silver onions. I ask the girl at the window if they can put it in per request. they took off the silver onions and added diced PLUS THEY gave me a COLD HAMBURGER. JUST MONEY WASTED read more

This McDonald's drive-thru is the worst. We continue to go bc it's close and my kids love it as an occasional treat. The last few times our orders have been wrong. Last time we had to drive all the way back bc they gave us someone's door dash order. Today they wouldn't even take our online order code and made us reorder. Come to find out we're still missing stuff. My husband went through the line three times and we still don't have everything we ordered . We didn't even order that much. The last two burgers we had the buns were stale. We won't be returning to this McDonald's in the future. I only gave one star bc there wasn't an option for 0 read more

Came to get a coffee through drive thru, cause i did not have time to make my own coffee.. asked for 5 sugar 5 cream to be added.. so they gave me a bag of 5 cream and 4 sugars. Like if i wanted to mix my own i would have saved $2 and did it at home. Lazy ass people work here read more

This is very slow moving restaurant to be fast food. Takes forever to get your order if dinning in.

Worst drive thru ever. I have never experienced such disappointment within a fast food establishment where the standards is not beyond achievable. The employees showed no effort and my food was received with the same capacity. Not only lacking efficiency but overall effort this McDonald's falls short of the company chain and is an over all disgrace to the corporation it self. With quality and service as is, it is no wonder why McDonald's falls behinds other fast food chains within America. read more

McDonald's is always a good choice when you're low on money. I like to come here and get some french fries and a shake for a low price. The great thing about McDonald's is that motion work 24 hours a day and a lot of restaurants these days just don't do that anymore. What are you get a hamburger chicken sandwich or just coffee you know it to meet delicious and a great price. In this day and age very few Corporation stand out like McDonald's does and let's face it the food is delicious morning day or night. This particular location is pretty nice and the atmosphere is relaxed and laid back. I'll definitely be coming back to eat here alone or with my girlfriend. This place sometimes has a lot of people in it and the crowd varies from old people two young students. read more

I rarely go to Mc Donald's . The customer service is poor! They hire high school students with no experience. Because these kids aren't properly trained, we as the customer get poor service and product! read more

This McDonalds was AWFUL. Only had like 6 people working 1register opened and NO manager on duty. Waited 10min or more for food on top of that waited 5mins in drive thru without a response so had to go in. No cups in dispenser and staff not very friendly. Wont go back there. Had 4 other people also waiting. Had to put star I didnt want any stars read more

This place is always fast at getting my order fast at any time of the day and night it gets really busy during breaks fast because of the school there it seems this place replaces speed for quality my burritos were partially frozen on several occasions and the one that did it for me my son was hungry we got our food fine I got my son a happy meal and I can't believe a McDonald's associate would let a cheese burger out to a customer as hard ass rock that bum was harder than toast my son was sad he couldn't eat his cheeseburger that bun could of hurt some one if you threw it someone's head it was unbelievable poor quality I would have gone to the store but we were driving so that wasn't an option from where we were I haven't return here since then I just can't believe that bun didn't make it in the pile of reject buns but made it the customers hands unbelievably I was grossed out and haven't return read more

My experience at 1635 E Bert Kouns Ind Loop McDonald's in front of Walmart. I went in on 12/18/18 to get something quick on my lunch break. I explained to the cashier I am using 2 different cards ( which I know they could do it because I've done it before) the lady told me "however much is on this card it will automatically take off. Well it didn't, they kept running the card for the full amount. I tried several more times. I even called my bank to verify that my debit card and all was still good. My banker even told the manager (the rude as bitch) that they need to type the amount in and then run card. She wanted to stand there and argue with him, and me. I got off the phone and the same lady proceeded to tell me that my banker doesn't know what he is talking about. So at this point I am already aggravated and upset, because I'm hungry and tired from work and I didn't have much longer on my lunch break. So I said "Whatever" grabbed my stuff and went to walk out. She proceeded to mock me, and I turned around and said "what did you say" she replied back to "you need to shut the fuck up and get out of my restaurant" she refused to give me her name, and this is the second time I had a run in with her. I picked my phone up and called corporate office on her. Never have I been treated like this. Very rude and very unprofessional. This lady better be lucky I did not snatch her over that counter and whoop her ass. One more time and I will whoop her ass and get it on video. If you have a choice please stop somewhere else and get your food. These employees don't care about anyone. read more

I love McDonalds but this location has the worst service ever. The management is ALWAYS rude. I routinely use the mobile app and they are rarely able to "find" the four-character code in their system. How difficult can this possibly be? I've used the app all across the country from and I only have a problem with this one location. The manager always has to ask me if I'm at the wrong place even though I show her the app receipt which confirms that I'm at the correct place. The management here also has no understanding of Apple pay. They ALWAYS want me to pay them again. Today was the final straw when when the manager literally shut the window in my face and said I should check the other location for my order. I had to call my credit card company to cancel the charge which of course told me that I was correct and the manager was wrong ...again. read more

Poor service! Seems like they never change the grease fries are always nasty & stale.