This spot has walk-up service that has been quick before. Today, I used drive through--was met I…read moreline by a polite, happy young lady. She took order quickly and repeated for accuracy. Salad was fresh and crunchy. The avocado lime ranch dressing was yummy!

This is not normal for any other Chic fil-a I have visited in a period of 5 years…read more Did the mobile app and headed to the store as I always do, went into the correct lane then I waited as other orders were going out, after about 10 minutes the young lady came over and asked my name. She then brought the order out an told me it was not on the screen so that is why it did not come out. Checking the order I was missing a cup of soup. Should be an easy fix I would think but 10 minutes later the soup finally comes out. The associate then tells me that they are training someone in the back so they are having trouble with orders. This should have come from the manager not the associate being I had been there over 20 minutes waiting for my order. Called the store and spoke to the manager and explained my concern that training is not being conducted correctly in the back and the trainer needs to be talked to. They offered to fix it if I came back in and they could do the order again. I am traveling so I am tired. Could have taken my phone number and done something that way to make it better. Hope you guys can get your issues fixed quickly.

CUSTOMER SERVICE WAS AMAZING!!!!!!! Everyone we talked to…read morewas friendly and had a smile on their face. So rare to see that anymore in the food industry. Plenty of covered outdoor seating. Love that the menu is so simple. The burgers were awesome. Buns were so soft. Prices were not bad either.

even though it was quite busy at 11:30 they served the food very fast…read more I ordered 3 cheeseburgers WITHOUT pickles. I don't know why fast food burger places think they can just pluck the pickles off the burger and the customers will not know. YOU CAN STILL TASTE THE PICKLE !! Plus one of the burgers still had a small piece of pickle on it. the fries were cold and greasy. the place has only been open for a week. if they continue to serve food like this, they will not last.

My grandpa and I walked in wanting to order some pancakes for breakfast. We ordered and sat down it…read morewas pretty clean and the food came out within 5-10 minutes. When we received our food we didn't get out hash browns that come with the order. So, I went back up to the counter and I told our cashier, April that we were missing them she gave them to me and shortly after we wanted to make another order to-go for my grandma so, we could take it home to her. When we got back home to give it to her it was also missing the hash browns.

They slow as at this place . 9 cars in 2 lines sitting 20 minutes not one moved . And no the lobby…read moreisn't full . Hardly anyone in it . Wendy's would have run 20 cars through here by now . Taco Bell to .

Ate at the one in Ruston years ago, didn't like it. Today after washing my truck I was looking for…read moresomething fast to eat on the way home so I drove next door and ordered the signature sandwich. Ate half of it (I just didn't think anything could be that bad) brought the remainder home to my bull dog. She ate it then barfed it up later. That's all I'm gonna say about that. One more thing. What the hell is that putrid sauce made of?

great music, great chicken, great fries, even better ranch. this was very very deliciousread more

Rare treat when I need something quick to eat. Always hot and fresh and enjoy their iced tea to…read morewash it down. Team was very friendly!

My chicken fingers are hot and delicious. My fries not warm. Where the heck is my toast. How can I…read moreeat canes with no toast. This has ruined my lunch experience.

My blizzard absolutely could not be turned up side down. However it tasted delicious. I requested…read morefresh fries and chicken fingers. It was honored. It was delicious. There was 1 cook. 10 cars in drive thru. 5 tables inside restaurant. 2 cars in the mobile pick up. The slowness of getting your order, 20 plus minutes, is unacceptable. The staff was not rude. They were not smiling but polite . Just neutral face doing their job.

The service left much to be desired. Nice newer building…read more Good job taking the order. Management was present so all the kids were masked up but man... Those kids could stand some proper training on how to talk to people and how to interact with people.

Excellent visit. My chicken tenders were large, fresh, juicy and fried just right. My French fries…read morewere hot fresh and delicious. My drink was cold and refreshing. The texas toast was simply amazing. The staff was very polite.

Not a good trip this time at all…read more We were in the drive thru and the girl taking our order was more interested in talking to her co-workers than helping us. We could hear all of them talking and laughing over the speaker. After the second time she asked us to repeat our order because she wasn't paying attention we just left. This is the first time this has happened here. I hope it doesn't keep happening or we'll keep going elsewhere.

First time eating at this location and I got food poisoning. Other person I bought food for also…read morehad food poisoning. Additionally, I paid $35 for a #1 and a #2 meal only for them to forget two sides and both gravy's. Employees were nice, I do have to say but regardless, I won't be returning.

Just a caution, if you're ordering thru the drive thru or not CHECK YOUR CHICKEN BEFORE YOU LEAVE,…read morewe live an hour away from the Mansfield road location and this is the 3rd time they have not put fresh chicken tenders in our family pack order. They're putting unsold/older dried out tenders in our box to take home, we're sick/tired of them doing this and wanted to warn everyone of this practice. They're putting unsold leftover tenders in our take home order. We do enjoy their spicy chicken tenders, the rolls and the white gravy but them doing this is not right we're paying for fresh food !!