We have been here 3 days In a row! We are in town camping and after a full day at the lake, $1 cones are a come up after a hot day! Guess what- their's isn't broken!!!!!!!! Seems every other MCD has a broken icecream machine. Not here! Good on yall! We also had an awesome drive thru guy take our order in a very good Aussie accent. Gave my family of boys a lot of giant smiles- then my husband chimed in with a Trump impersonation lol!!!! Good C/S! Thank you! read more

As a customer I just wanna know why im telling your 2nd window drive thru guy "thankyou" for him to just say "yep" and not even look at me. Im sure this is why yall never give me a reciept. Because you dont want those surveys. read more

Rude staff every visit and fries always cold,terrible service every time!!!!!!!!!!!!!!!

i ordered a 6 dollar meal deal and got none of the extra sauces I PAID FOR. my fries were unsalted and limp, my mcdouble i requested without ketchup had ketchup on it and im allergic to tomatoes. the service was so awful and they seemed upset that i requested what i did. read more

We stopped in to McDonalds for a fast lunch. I am not a fan of fast food in general but my husband lives McDonald's little burgers. It may be a throw back to his younger years. But I have to say...this McD's won me over. Hubs had a small burger and fries and I had a fish sandwich and stole some of the fries ;p The food was hot and fries right out of the fryer. And they do have really good fries. The service was fast and the workers wore masks. That makes it a good place. I do recommend the McDonald's and would go back! read more

McDonald's - Staff wearing masks properly!! Love it!! - Coffee & Tea Near Me - Show Low, Arizona

This place sucks! I went inside to get food and who I assume was the manager named, Lisa just sat there, screaming at the employee the entire time and didn't even take my order! I sat there for 30 minutes before she finally came over and still gave me attitude. read more

Manager Ashley Gibson should not be the general manager when she lacks basic communication skills. Interrupting customers and trying to ban them for saying "shit" is one of the most absurd things I have ever heard. For context, no ones gives a shit about drive thru times, stop pulling people forward if you can't give them their entire order and send the people home who are clearly high and working. Ashley, work on your listening skills and instead of trying to argue with customers. Try banning people from your establishment for not wanting to hear feedback and see how that goes for you. Oh wait, this is already a 1.5 star place due to the poor management and poor crew members. read more

Here we go again. Ordered BEC Biscuit with a round egg. Got a folded one AGAIN. I saw it correct on the screen. WTF. Too far to drive back. Unfortunately read more

The nuggets were hot and the fries were salty the customer service was great one of the guys talked to me and he was relatable and he was very fun. read more

The staff here are really nice. They also make sure the place is clean. Every time I do pick up or drive thru the food is always warm and packed well. I appreciate how they make sure to be attentive to the customers and accommodating despite the long hours at work. read more

I've gone to get coffee a few times now, I've ordered an iced coffee with no sugar with cream and Splenda. Every single time I double check and ask and every single time its wrong. It also takes the guy taking orders 5m to take the order. read more

Ok, so I have a disappointing review of Show Low McDonalds. I ordered a few menu items including drinks. $39. plus change. When did micky dees become more expensive than some sit down restaurants? The fries were hot and yummy. A rarity for me. A ten piece chicken nugget ($7.69, like .76 for each nuggy) were barely warm and so tuff. Like they have been hanging out ALL day. Drove back to McDonald's. Requesting a refund for the remaining 9 nuggets. I was informed by the manager (@17 years old) that it's McDonald's policy to not give refunds, but a food replacement. I informed the, ahem, manager that I did not want a food replacement only my money, $7.69 refunded. The manager then said, "We don't refund because we get in trouble". I told her refund or I'm making a phone call. Refund given. I think my quick meals at McDonalds are over. Poor quality and high prices. Junk! read more

Every so often I have the urge to poison myself with this expensive trash and almost every time there is some issue with it. Wrong order, mouthy workers, waiting forever in line... Always something. Well I just realized when I order a meal that comes with a drink, if and when I ask for a cup of water instead of a soda their system automatically upcharges me for a bottle of water. Even though I'm not receiving a bottled water and I'm only receiving a cup that already comes with the meal. I was reassured by 2 employees and 1 manager that "that's just how our system works here" at this McDonalds. Well you know what, NO. That's BullShit. That's a bunch of bullshit from people who are blind to the stupidity of their own incompetence. You are not charging me more money so that I can get less. I would bet money that some McDonald's corporate goon figured out how much extra can be charged per person before someone is going to ask for a refund. "$4 ehh it's not worth my time and energy going back and trying to get a refund". THIEVING BASTARDS read more

McDonald's - If you ask for a Cup Of Water with your meal, instead of a soda, their system will automatically "Upcharge" you an additional bottled water. - Coffee & Tea Near Me - Show Low, Arizona

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I don't recommend this business to family and friends. Yeah my experience was pretty straight forward. Literally every single time I went here they got my order wrong. And I went several days in a row. It was usually either the wrong menu item or something was missing. They obviously aren't paying attention to what they are doing which raises concerns about what else they aren't doing (makes me wonder if it's clean). There is another McDonald's down the road in Pinetop which I ended up going to and not only did they get my order right but it tasted A LOT better. Something is up with the kitchen for sure. In short STAY AWAY! It's not worth it. read more

This place is the worst McDonald's I've ever been to. We live here so we come here often. There's a young women in there kind of short, pretty face, but she has no idea what she's doing. They kept out debit card not too long ago. They always ruin our order. We just left and they didn't even put EGG IN OUR BREAKFAST SANDWICH. I don't know what's so hard about making a sandwich? They aren't even a busy McDonald's. I wouldn't go here if I were any of you :) they need new management and new staff completely!!! I called and no one even answers the phone. Again they aren't even a busy place, they can't seem to handle four cars in line. It's terrible. read more

McDonald's - a person holding a hamburger in a wrapper - Coffee & Tea Near Me - Show Low, Arizona

Stopped at McDonalds today for a quick take home lunch. Haven't been to this McDonalds in a few years. Ordered three Big Macs and two large well done fries. Almost fell over worn it was over 30 dollars! And if course we had to pull ahead to wait for our food. Got home (10 minute drive) and the fries were cold, soggy like limp noodles. The burger buns were dry like day old bread. Never will be back to this place read more

I stopped in here on vacation for a "quick" latte and it took over 20 minutes in the drive through to get to the pick up window. When I got to the window I'm thinking give me my drink and bye. Nope. The girl asked if it was hot or iced, then had to go make it. I know it's busy at 8am, but over 20 minutes for a latte is ridiculous. Not sure where her help was. Manager came to the window to do something then left. Really how hard is it to make a latte and have it ready? Luckily I was just passing through town because that is a sad amount of time for a drive through order. read more

Absolutely the worst drive thru experience I've ever had. Slow, rude and incompetence run wild here. It took 32 minutes to get my breakfast order of 2 mcgriddle meals. The only reason this place is still open is because it's the only McDonald's in town. Do your life a favor and go anywhere else. read more

Our order was really easy - drinks and dipped cones. This McDonald's is almost as bad as the Power Ranch McDonald's here in Gilbert. How long did it take to fulfill our order? Over 20 minutes. First it took them awhile to do 3 large drinks. Then we sat and waited awhile and then they told us to pull forward. We waited and waited for the dipped cones. We saw 6 cars receive their orders and drive off before we got out dipped cones. They did say sorry, but no explanation or compensation for our inconvenience. Seriously, our order was really easy, but they managed to screw that up. read more

Flash forward to last Sunday... I got an early start down the Mountain, but decided to stop at the MacDonalds in Showlow for a hot cup of coffee and a breakfast sandwich... I had to use the bathroom and wash my hands... it was my first time in this location since last fall... it had been completely remodeled, but where they used to have THREE clerks taking orders, now they only had one and the line was already three or four deep... so what the heck, I decided to try the touch button kiosks... that process took a couple of minutes... far slower than just ordering the meal with a real clerk and here again, you can only pay with a credit card.  Then you get a number for your table and go and wait...  and wait...wait...  some TWENTY THREE minutes later our meal showed up... I was not happy... so much for FAST FOOD eh?  During that waiting period, I noted that only one or two other customers used the automated kiosk.  Most in store customers lined up in front of the SINGLE clerk taking orders now... sometimes 5 and 6 deep...  if this is progress I don't need it...  I was pretty vocal with the poor clerk who got stuck delivering my "fast food".... with a pretty heavy comment for her manager and the store owner... it was not her fault of course, and she admitted she knew that automation might take her job... she also admitted that my complaint was but one of many that had been made about the changes...   I won't be eating there anymore either... but I do mean to post my experience on YELP and every other food service ratings site I can think of... read more

This is the worst McDonald's. We waited 10 minutes for our meal after waiting another 15 minutes in line. To top it off, the food tastes weird. Stay away. read more

McDonald's - Scrambled eggs, 4 strips of bacon and a large drink please. - Coffee & Tea Near Me - Show Low, Arizona

10 dollars for 20 nuggets? It's only half of that at most other locations in the state. And every time I've been through the fries were terrible. read more

This is literally the worst McDonald's I've been to. I made my order 15 minutes before picking it up and when my husband shows up to pick up me and my daughters food they didn't even make it. Ordered FIFTEEN minutes before breakfast had ended. Clearly enough time to make our food and they refused to. Never going to this location again. Extremely disappointed. read more

Why I wonder does this McDonald's have low ratings. I know most do but they were extremely nice at drive threw got my order right on first try the line with 4 cars went really fast they had all my drinks ready when I got to the window and in a few minutes more handed me my food well it was about as good as you could want it to be, until we got back to are hotel and everything was fine until my pancakes were missing the syrup!!!! Well u want to really make someone's breakfast suck this is about as bad as getting a order wrong ect all the great work these employees did went down the drain for a single condiment pancakes without syrup is like you know worse than a 2 star rating could ever be at least you had a opportunity to enjoy a 5 star rating read more

Never really liked it here. The employees usually consist of people who hate their job with the rare exception of a nice person(usually an older lady). I get it...you hate your job but WHY not try to stay positive...at least to the customers! On another note the food is so so, I usually only get chicken nuggets here and have to ask for them to make the food fresh or I risk getting cold/old food. read more

Went here 20 mins ago to order a late dinner with family. I got the Mushroom&Swiss and it didn't smell right yet alone the cheese was bad and the patty itself had raw spots and dried blood. Fast service but horrible burger to get, I used to work at a fast food like this and I'm disappointed in this food they give out. read more

Karyann the gm here is very rude. I ordered chicken nuggets and two of them were raw! I couldn't believe it..when I confronted her about it she didn't even bother to replace my food or money back..this place is disgusting! She should be fired read more

Drive thru is always super busy in the mornings, go inside I implore you. At least you can sit down while you wait 15-20 minutes for your food and not waste your gas. read more

My husband, daughter, and I came in tonight. We ordered our food, and sat down to eat it. A few moments later a friend of mine came in, ordered an ice cream cone and was sold one. After we got done eating our meal, I approached the counter to order ice cream for dessert. I was informed that the ice cream machine was broken. I ordered 3 pumpkin pies instead (they are really gross by the way), and just as we were finishing our pies - another group of customers came in (apparent friends of the manager) and ordered ice cream - and received it. I don't understand why we were denied ice cream, and when my husband approached the girl behind the counter to ask why, we were told they just tested the machine and discovered it worked. I am highly offended and very confused. read more

Slowest McDonalds ever. Manager doesn't even care when they take 22 minutes to get through the drive thru

So I head to McDonald's this morning to get food for my family on this holiday weekend. The lady that took my order was sweet and fast, however at the pick up window it was something else. After I received my food I noticed I was missing some food so I said to the gal as politely as I could,"excuse me, I'm missing a hash brown and a sandwich" which she then replies in a hurried tone, "doesn't look like you ordered one?" Soni told her "I paid for one though" in a hurried tone which she replied back in the rudest of tones " well you didn't order one but we will give it to you anyway" then proceeded to hand me 4 drinks without a carrier, the manager (or so I'm guessing) gave me a bag and rudely rushed me out with "okay thank you" I proceeded to apologize and he said rudely again "okay thank you" then hurriedly closed the window as I was talking ..that is the rudest service I have ever received at a McDonald's read more

The service is great and I have never once had a problem with the food. The play place is fun for kids and keep them very entertained until mealtime! Other than the low quality of most mcdonalds coffee, this is a wonderful place to eat. No power outlets if you need to charge your laptop while using the WiFi though. read more

Once again, 17 min wait for cold food. 0600 only one at front counter waiting for 2 burritos while 9 drive thru cars get served. One person to run counter and drive thru is horrible service. read more

Never eat there again service sucks when I pay $20 for 2 meals I expect my complete order not half. Worst place in Show low

Worst drive thru in America!!! Ridiculous! You have to pull forward and wait for your food every single time! Drive thru means you drive thru not pull forward and wait for 30 minutes! Stupid stupid stupid!!!!! read more

The worst McDonald's I have ever been too. Ordered a simple order with 2 items. Some how the manage to school it up and I end up waiting there for 30 minutes and the manager started yelling at me. Pretty sure they didn't give me the correct change back and at the end of all this, I still got the wrong order. read more