Don't be fooled by the 2 drive up ordering lanes, this McDonald's is not quick because of the volume of orders they get at any given time. My husband and I had a small bit of time to spare before an appointment and thought we'd grab something from the drive-thru quickly. It was not quick and I was anxious the entire way through and sure enough, we were late. We were stuck between cars so it's not like we could easily leave without getting our order. The food was typical but I do question being charged $1.50 for a bottle of water when it's subbed out instead of a fountain drink. I now know to avoid this McDonald's because it's always busy. read more

As far as McD goes, this is a pretty standard, no frills spot. We placed a mobile order - 3 pc. Tenders and two hamburgers, plus a medium hot coffee - for counter pickup and it was ready right when we arrived. The tenders were new for me but they tided me over perfectly until dinner time. I tried them with the gold sauce and creamy chili. @azfitfoodfun read more

McDonald's - Burgers Near Me - Scarborough, Maine

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It's McDonald's, not The French Laundry. You know what it's about. Nice employees, fast, consistent.

The food is bad enough but this is supposed to be FAST FOOD... The past 3 times I have stopped here I have had to park and wait about 10 min (after 5 min in drive thru line after ordering) I have had to pull to the side and wait. Avg time from completing order to getting food... 15min. Do better!!!! Especially when you are paying $17 - $20 an hour!!! read more

Worst McDonald's I have ever been to. They close at 11 got there at 10 waited to be greeted through the drive for 5 min drove up and the person behind us said he ordered. Proceeded to continue to wait without being helped. The worst run establishment. read more

Absolutely awful McDonald's. The service is terrible, the shake machine is down all the time. It's obvious that management have no clue on how to operate. It's just a very disappointing, poorly run franchise. read more

I can't review the food, 3/4 of an hour after entering the facility, and a half an hour after finally getting someone to take the order, and get it screwed up, I still had nothing and my lunch hour was up. It's been a while since I entered a McDonald's and I was amazed at the price, a bit over 12 bucks for a fish sandwich with fries and a medium coke, but then, wait for a half hour, 3/4 of an hour total wasted, and I had to ask for my money back, timed out for lunch. The neo modern seating is uncomfortable. They have a sign stating, no loitering, 1/2 hour max seating with food. Almost funny except I was still as hungry when I left as when I entered. read more

Prices are at some of the highest prices in the Nation. and for that kind of money I don't why I'm expected to Correctly Assemble the burgers. I have worked in restaurants as a cook before and I DO understand how fast paced it can get. but come on. So my next thought is, does McDonald's Finance? because I might be able to stretch the price of a meal out for a few weeks if I don't buy food for my pets. This would also allow me to get my Ramen Noodles Off Layaway at the Grocery Store. read more

I ordered a Big Mac and French fries today through the drive-through, asking for the hamburger with "no cheese, only ketchup and mustard, nothing else, no cheese." I drove up to the window and, before I even accepted the bag, I asked if there was cheese on the hamburger. The staff member said it did have cheese and started handing it to me. I told him I couldn't eat it with cheese and had ordered it without cheese. He told his manager that I said I had asked for no cheese. The manager came to the window and said I'd have to pull into a spot as they would have to redo the order. I said okay, and he responded, "Next time, ask for no cheese." I then responded, "I did. I asked for no cheese!" He then said, "Mam, it's Christmas. don't be so nasty." He was definitely diverting blame and being disrespectful to someone who was just responding to his incorrect statement. When he brought out my sandwich about 10 minutes later, he handed it to me and just said, "No cheese." I didn't respond at all, and he walked away. Never once did he accept any blame or apologize for their mistake. I checked the bag, and the hamburger was correct, but there were no fries. I was going to go in to tell them but changed my mind, thinking that it would somehow be interpreted as my fault (or nasty) as well. That was $13 for a hamburger (because I had rounded up for their fundraiser), no fries, and terrible treatment. Can I give zero stars? read more

After a night of drinking, we hit up this McDonald's. It was 10 o'clock at night. There appears to be one guy working and he was very unfriendly. We did not get our drink that was supposed to come with our meals , and the food was not with you at effects of McDonald's. There was no salt on the fries the chicken nuggets were soggy? And there was an abundance of mustard on at least one of the quarter pounder cheese. Major bummer, when I think of Michelle Donald I think of consistency and this visit was not that. read more

For the 3rd time in 8 days, Biddeford, Maine McDonalds, screwed up our order by leaving out multiple food items. This time I called in, angry and frustrated. I asked for the manager and the women who answered stated she was the new, as June 14th, 2021, manager (or asst manager) and how can she help. She started out with an aggressive but still respectful voice. That didn't last. I told her that we were missing food items from our order for the 3rd time in a week. She said she knew there were problems there and she is there to fix them. I listed the 5, yes 5, items missing for my grandchildren. My husband spoke up and said we are done going there so I told her what he said. (Bear in mind we live just a couple miles from there and go an average of once a week for the grandkids year round for 9 years) She said they would give us the items not received (we had the receipt showing we paid for what they left out of the bag). Thats good right? Never mind that I have 1 grandchild missing his 10 piece nuggets and drink and 3 apple pies for their dessert, so he gets to watch the others eat while he has nothing. Here's the kicker: She asked for our last name which I assumed was to hold the food they owed us, for pick up. NOPE. She then said she was going to tell every manager in the store to NOT HONOR any missing food for ANYONE with that last name. Frankly, I couldn't care lass for us but there are multiple families in Biddeford with the same last name and she just BLACK BALLED EVERY ONE OF THEM because HER staff screwed up again. She did not ask, nor did I give, a first name. So she was just trying to bully me and threaten me while black balling an entire group of families in town. Go across the street to Burger King. read more

The worst McD I have even been...it's annoying...staff is so unfriendly...I ordered food they threw it even when we were sitting in front of their eyes...then gave a small macchiato instead medium...I callled out and then after 10 minute wait got a medium which basically was the same small macchiato poured in medium glass and full of ice...you can just taste ice...never ever go there...fuck the staff read more

The unbelievable rudeness of the people who work here is crazy. I get told a door dasher is more important than my order- after I was half way through ordering. Then the young man calls me dude with a bunch of attitude behind it. I guess dismissing paying customers concerns over how they're talked to is this new age. I ask for the manager and it's nothing but excuses- how the guy is running two take out lines and cashing out everyone. he then brings up the young guy having a disability. Like really guy? Need some retraining on how to interact with the public. They just can't seem to get it right at this location.... read more

Went to McDonald's and ordered chicken nuggets and an iced coffee with regular cream and sugar, nothing too fancy. Normally I would go to Starbucks or another coffee shop to get my coffee but I was desperate and needed caffeine ASAP. The nuggets were great but my coffee was not coffee, but rather sugar and cream with a splash of coffee. Don't get me wrong, I don't expect a 5 star meal at a fast food restaurant, but I do expect something as simple as a coffee to be made correctly. Very disappointed and will probably not order any other coffee from here again. read more

McDonald's - Iced coffee that I ordered to be made with regular cream and sugar...I think it may be missing the coffee. ): - Burgers Near Me - Scarborough, Maine

It's interesting to note that in a time when all businesses seem to need customers, this site doesn't seem to give a crap about its customers. I pulled in and I was only one of two cars there. I had placed a mobile order but something was wrong on the app and it didn't give me a mobile order number. When I told the lady she acted like she could give a crap said I can't do it without a code thank you! And just disconnected. There was no offer to help me look at the app together. And there was nobody else in line. It would've taken a minute over time but she just couldn't give a crap. I will never be back. read more

Worst and I mean WORST MCDONALDS ON THE PLANET! Kids are untrained and the manager I spoke with after they charged me for a meal and gave me a single bagel instead, told me it was my fault bcuz we didn't check the bag and then hung up on me! Never again.... I'd rather eat my own arm then deal with that place again! Debbie.... you're like school on a Sunday..... NO CLASS! read more

Waited in the drive thru line for someone to take my order at intercom until cars behind me started honking their horns because it was taking so long. Said "Hello" into the intercom to see if anyone was there. No response. I finally drove up to the next open window and told the worker that the intercom was broken and asked if I could order (one soda). She said no, (even though she was taking orders) and told me I would have to leave or drive around the building to get at the end of the line. (???!!!). I left. read more

Cashier made a mistake on my order and tried to fix it with manager. Instead of fixing the order, manager was extremely rude to me and talked down to me like I did something wrong. Good grief. Sat in drive through for 20 minutes just to get a breakfast sandwich. Don't ever get a breakfast sandwich here! Apparently these people do not know how to thoroughly cook food! Ate the sandwich which was undercooked/improperly handled and not even 2 hours later had the WORST FOOD POISONING of my life!!! I was so incredibly sick I almost had to go to the emergency room. Please don't eat here, the employees are not cooking the food properly or the food is not being stored and handled correctly. Something is not right here. This place needs to be inspected by the health department. I'm calling to report them today! read more

I'm waiting in line, an employee comes out of the bathroom, looks at me, goes outside to smoke. I wait a while longer, finally get my order amen, nobody apologizes for the wait. I leave and while the drive thru seems to start being busy, another employee goes outside to smoke. read more

They are always swamped after ten yet they remain accurate and courteous. The manager is always there to ensure accuracy. The food is still fresh as well! I appreciate this restaurant being open after I get out of work at ten!! read more

Walked in to the manager reprimanding an employee. Cashier didn't speak hardly any english. Seemed like a very nice young girl, but quite foolish in my opinion to put someone not familiar with english at the register - took nearly 15 minutes to tell her our order and get it entered into the computer. read more

They make good fries, but have a habit of giving out old fries, with no salt.

Incredibly slow. Went there waited for 20 minutes in their drive-thru finally got up to the Box and ended up waiting another 5 minutes before anyone even acknowledge I was there. ended up leaving without anything. Not a very good way to run a business. I also noticed that two other people left before I did as well. If I could have given the snow Stars I would have read more

Hadn't been to this location in quite a while. Great interior updates with kiosk ordering. Greeted by a friendly, quite energetic woman behind the counter. Order was ready quickly. Employees were busy quietly doing their jobs in the dining area. The friendly woman (think her name was Bonnie) checked on me to see if my food/order was okay. I've never had anyone in a fast food restaurant do that. My southwestern salad was fresh and delicious. Iced tea was great. I'm a fan of this location and will return. read more

Worst mcdonald's to go to, my friend found a full sized tooth in her chicken nuggets!!!! when she called back the workers were very rude! wanted the tooth back and when we got to the restaurant the workers refused to get their manager. Then went on to say it was a piece of grease, witch is very hard to believe because it was rock hard and didn't bend but when we got there he went out back and switched the tooth to a piece of grease and it smushed so easy. I call Bull Sh*t it was a full human tooth!!!!. read more

Great food, drive through is slow but it makes ups for it with great hours. It starts from 5am to 1am. Overall a okay and I would take Burger King over McDonald's any day but unfortunately there is no Burger King in the area read more

"I would like a hamburger, no pickles, and a" Anything else? "a large iced coffee and two" Anything else? "Two cookies and a large" Anything else? "A large mango smoothie" Anything else? "No, that's it." So, you wanted a hamburger with no pickles and what else did you want? Yeah, that happened. Don't listen to your customer, don't match their speech speed, talk very quickly and pressuredly, then get thee order wrong. Yes, at the window, we get a smoothie that's only 3/4 full, about a half inch from the line on the cup, and the kid says "If it's filled to the line, it's full." I will not expound on the intelligence of the workers in this brief review but suffice it to say that my eleven-year-old has better manners, more courtesy, and pride in what he does than the teenagers that were left to run the joint. Seriously not going back here. My god. read more

It is a nice clean MacDonald's in an easy to get to location. This MacDonald's is famous for its slow service. If there is a line do the drive through or go to Wendy's up the road. read more

Really slow.... I ordered a hot coffee, a hamburger and an apple pie, usually these are already made, there was no line and they took about 5 minutes to bring out the burger, the pie and a cup for me to serve my own coffee. I saw the manager puts her fingers on the inside part of the cup, not sanitary at all if she is handling money. McDonalds needs to spend more time training their employees to provide better customer service. read more

This is the worst McDonald's I've ever been too. Managers are horrible and nasty to the crew members. The crew members are poorly trained. Over all not a great experience whenever I come. read more

Very rude manager. A cashier was waiting very patiently on some special needs customers when the manager deemed the order process to be going too slow. He over rode the cashier and demanded to know what the customer wanted. This made the customer nervous. Unfortunately because of his gross lack of customer service skills these folks were singled out and embarrassed. When asked his name the manager refused to give it. All in all inexcusabley poor management and people skills. read more

I went to McDonald's in Scarborough, Maine and placed an order at the drive thru. I drove up to pay it gave them 10.00 and they gave me change for $6. When I said I gave you $10 they argued with me that it was only $6. Called the manager over and they said I can count the drawer for you. I don't have time to wait while they count the drawer. This is the worst McDonalds I have ever been to. Their drive thru takes up to 20 minutes to get your order and than a lot of the time they don't get it right. Avoid at all costs read more

This is an inconsistent location where you never know what to expect. Today, we ordered three cheeseburgers at 11:30 am. The place was not busy but the staff was in hyper warp speed. The burgers were tossed on the tray, buns were flat as tortilla shells and barely on the burgers. The kids fry had eight fries in the box. Definitely not the best experience. read more

Never fails they forget to get my order right or forget half if it. Food seems as though it sits around as it's cold and dry. Extremely rude service. They never remedy the situation. Never again read more

I only had a few minutes to grab something on the way to work and I was so pleased by my visit. Fast, courteous, and my food was great. They were busy but the line moved quickly and everyone was friendly! This McDonalds has improved a lot since last year! read more

I don't know what these fools are expecting its a McDonalds not fore street i mean your not getting a filet Minot your getting cheap fast food im a student and on my breaks i eat here and some days yes theyre will be a line because your not the only one who eats crappy food that tastes like heavan on a bun but this place was good resturant was clean by the way i dont go to mcdonalds to make meaningful friendships i got to chow down on a double quarter pounder with cheese with a laarge coke and fry keep it up read more

i received the worst service at this mcdonalds today. the place wasn't busy the kid mopping the floor didn't want to wait on me. he threw down his mop and went to a register an da girl from out back came and told him it was her register. she was looking around the restaurant and finally took my order. she made one ice coffee at a time after i had to tell her they were large ice coffees. i stood there and waited and had to ask for my snack wraps. i visit this mcdonalds 2 or 3 times a week. it is usually slow but today was really bad the girl at the drive thru was swearing loud enough so the guy behind me could hear her too. we were laughing on how bad everything was read more