Slowest McDonald's ever- so if you're looking for a quick pit stop during a road trip or are in a hurry- pick somewhere else. Spent 15-20 min waiting for a quick breakfast. While waiting observed the staff- and it's obvious they just don't know how to operate efficiently. But the staff weren't malicious- just lost. Bathrooms also not on great shape. read more

slowest McDonald's ever do not know how to take an order properly, don't give receipts or give back change, made us pull up for 20 minutes for a chicken sandwich when line was empty, very unprofessional, looked like staff was lost and didn't know what to do. read more

Service for breakfast was amazing, the lady handing us our food was very kind. However, our food was not that good, and the coffee was very bitter despite being the normal vanilla iced coffee. Restaurant was not very clean and the soda fountains had a lot of residue on them, and the floor was slippery. read more

She was fabulous! She was so polite - genuine southern hospitality! Fast! Everything was correct and FRESH! See - https://youtube.com/shorts/ACjPlLoI93w?feature=share read more

McDonald's - Fast Food Near Me - Savannah, Georgia

Wish i could give zero stars. The worst service I've ever had. Consistently the worst McDonalds I've ever experienced. Food is never right, im always ignored in the drive thru. The WORST! read more

It's a shame because I think his name was Brent was very polite behind the counter and my fries came out hot. However, I had my elderly parents with me driving a long way back home with my mom who's just had hip surgery and could not move very well. The homeless trashy & visibly dirty people outside were walking all around and around cars casing the front areas, looking in the windows and tapping the windows. Sitting on ground up against the windows. They also walked in using the bathrooms. It was very unnerving. Management should be ashamed to allow this going on. Then we made the mistake of me trying to get my mom into the handicap bathroom. It was so discussing. Urine on floor all around & not flushed she couldn't use it so we had to try & maneuver her with little room in a small stall. There was no soap it was gross. Management you need pay attention to this location & clean it up. It's right off 95! You should be embarrassed. read more

Absolutely the worst service possible and then imagine it getting even worse. So bad that the staff is rude, inconsiderate, and will straight up ignore you at the window and even at the drive thru to order your food. Or in many cases, NOT order your food. I went a few times and had to drive off because literally no one was replying back after it says order when ready. I even was like "hello? Are you there? Can you hear me?" Even the car in the other lane gave up. As a resident in the area, I've tried her a few times and it's the same rude service. Food looks like they thrown it around and just toss it at you like "get out of here". Soggy fries and soda tasted awful like dirty pipes. It's literally a hangout for the homeless so the ambiance is so bad that you feel like you'd need to watch your back if you were to dine in or even go through the drive thru. Do yourself a favor and go 2 miles down the road to the Love's McDonalds and you'll get your order with free smiles all the way! read more

A filthy location. Definitely not keeping the restaurant clean. Avoid the restrooms at all costs.

I literally never leave bad reviews but JFC this is the worst mcdonalds I've ever been to. They charged us for a bunch of stuff then told us they were out. It took saying our order 4 separate times before that. Then they refused to give us more than one sauce for 24 nuggets. I'm filing a corporate complaint too. The only competent person there seemed to be the gentleman who was working the front counter but the girl in the window was a total brat read more

Bathrooms were nasty, food was prepared quick. The outside area and dining area were clean. No napkins and forget the diesel if you need it none around here. read more

Masks required Our last day in Savannah and we stopped by this location near our lodging place to grab some quick travel food for the road. Drive-thru was too long and indoor dining was open so we walked in wearing our masks on, no one was in line, we placed our order. While waiting for our food a group of 3 guests walked in without masks... eeeek!!! They proceeded to walk up to the counter and started ordering. The manager came out with a box and started handing them each a face mask. They provided masks to those who entered without one. If this was in San Francisco they would've been turned away as in NO Mask, NO Entry. I've also witnessed customers in Roseville who walked in fast food places only to be turned away because they weren't wearing masks and they came out super pissed. In this case, I thought that this was a nice gesture by the manager who did this for her customers. Anyway, it was McDonald's... some breakfast sammies and hash browns and we were good to go except we forgot to ask for ketchup for my hash browns ugh ¯\_('~')_/¯ Review #1836 read more

If I could leave 0 stars I would. Stopped at this location with a colleague and my gf to grab lunch and use the restroom on the way home. The entire experience was unnerving and the franchise owner should be ashamed. The parking lot was littered with trash. One of the ladies room toilets would not flush; as we were in the restroom, a McDonald's worker walked in. We kindly advised the toilet wouldn't flush so she wouldn't inadvertently go into an inoperable stall, but she passed the line of us waiting for the working stall and proceeded to use the restroom in the dirty, clogged toilet much to our surprise. We should've left after this, but nonetheless we placed an order at the kiosk. Two, 2 cheeseburger meals and a chicken nugget meal. The bag was missing 3 of the 4 cheeseburgers when we opened in the car. The soda machine options were nearly obsolete, and the Coca Cola we were able to fill our cups with was putrid, to say the least. Additionally, the customer service was nonexistent. While no one expects a Michelin star dining experience at McDonald's, feeling like you're an interruption and inconvenience to the wait staff is utterly unacceptable. 0/10 - avoid this place like the plague. read more

I think this is the third time I've come and gotten a 10 piece chicken McNuggets meal and got shorted a nugget. Never really thought it worth mentioning but come on! read more

Absolutely the filthiest McDonalds I've ever been in. The floors looked like they haven't been swept all day and the restrooms were not only disgusting, it out of all paper products. Fries, catsup and spilled food everywhere! read more

McDonald's - Garbage - Fast Food Near Me - Savannah, Georgia

Rude employee at drive through. Can't even acknowledge you and wanted me to pay for a shake i couldn't get because the machine was down. Go work in the kitchen or be terminated. Your going to run this store out of business!! read more

I asked for a large coke extra ice This is what i got why is this store allowed to stay open? read more

McDonald's - Bad service - Fast Food Near Me - Savannah, Georgia

The McDonalds (Berwick, Savannah GA) I have patience and understanding of how things have changed, and I appreciate the military discounts provided by the McDonald's cooperation. Today at approximately 5:45 I went through the Drive-thru, and I ordered a 2 cheeseburger meal and a pie. I always ask are you doing military discounts, the cashier says yes, she asked the mgr to do it, and the Mgr yelled LOUD "Just tell her we are not doing it today." no curiosity or respect for the the customer. I replied thank you and I left. This is the same McDonald's that interviewed me last year and demanded my age and other personal information. Totally unprofessional and needs need leadership from general manager to hourly managers. read more

Didn't get what I ordered - this place sucks. I'll never return. Place should not even be open for business read more

McDonald's - I ordered steak egg & cheese bagel & didn't get an egg - I'm over this McDonald's crap - Fast Food Near Me - Savannah, Georgia

My god this is the worst f'n McDonald's I have ever been to in my life. Doors are all locked drive-thru only. No drinks but water and sweet tea. Do yourself a favor and stay as far away as possible from this shit hole. read more

THIS PLACE IS A JOKE!!!! The manager was sitting at a table with his phone on speaker, the entire time, so the entire restaurant could hear the unnecessary conversation. The manager was also sitting, near customers, smoking... yes, actually smoking inside the restaurant. Customers should be able to come to this place of business without getting secondhand smoke. Since the employees are too sorry to use labels, they did not know which container held sweet tea and which held unsweet. The employee, when asked, got a cup to taste test in order to tell the customers. After noticing the ice was out, the customer in my party, proceeded to get drink, then asked the employee for ice. The employee looked at the cup with drink in it and said we can get ice if we pay an extra fee. We poured most of the drink from the cup, just for the employee to give a separate ice cup and have to refill with drink. There was an employee's pink purse sitting on the counter where orders are prepared. The kitchen floor looked grimy. Even at McDonald's you expect a little professionalism. This location needs a lot more training!!! THE WORST MCDONALD'S I HAVE VISITED!!!! read more

July 3 12:07PM KS#13 Great service, smooth efficient, and pleasant at both windows. Ice cream and frappe machine down but was friendly and professional about it. Thank you ladies! Check this Mickey D's out if on 95. read more

Great Customer Service at the drive thru window today. I told the young lady my Frappuccino was ot blended well. she didnt argue with me she walked off and blended the perfect Frappuccino. I wish I would have gotten her name. She deserves to get employee of the month. read more

Worst drive thru ever. November 10th 2021 at 12:43 am, we get ignored at the ordering section, then we goto the pay here window, employees hiding from the window not showing up after ignoring us, then at pay here sign tell us to go all the way around.. WTF KIND OF LOGIC IS THIS? 2 IQ BUMS. AND THEY WANTING $15 an HOUR?!? GTFOH read more

THE WORST MCDONALDS I'VE BEEN TO IN MY LIFE. No napkins unless you ask. Both soda machines out of soda. We tried and failed for coke, dr.pepper, strawberry, ginger-ale, and Diet Coke. One family had to ask for refund food took so long. Our food was ok...service was horrible. We ordered cherry pie...they gave us the wrong pies and they were out of there "enjoy by" time. Yikes! The whole experience, including other patrons, was surreal. Felt like I was on candid camera. From time we ordered until time we got food was 20 minutes. read more

McDonald's - Expired "enjoy by" time. - Fast Food Near Me - Savannah, Georgia

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I think this is the best MacDonalds I've ever been to. Kind staff and hot food. Very unusual

Food was good. And they had the coke fusion machines. I ordered at the kiosk so it was straight forward did me.

This place is awful. I waited 10 minutes for my meal. The food is consistently bad and they take forever for any food. I ordered coke that I mistook for tea at fist look and when I tatsed it it tasted like carbonated tea. Not worth it. Go to one of the other restaurants around there but avoid this place. read more

This place sucks! Workers are very lazy, I went there at around 8pm for a coffee because I needed some energy for my drive. When I pulled through to the window the worker told me that they didn't feel like making coffee. And their inside is always closed, come on people! LAZY LAZY LAZY read more

About the only thing they got correct was the drink, order was missing items, overcharged as well as workers who just don't care. Absolutely no concept of customer service. read more

Sketchy area. Rude staff and dining room closed in the middle of the day. Do not recommend at all.

Disgusting and poorly ran. Fruit flies and flies swarming everywhere & Since when tf does it cost .32 cents for sweet and sour sauce?? I'm 21 years old and never had a McDonald's employee tell me .32 cents for sauce, THEN you can only pay cash for the sauce. Bullshit. Just give me a fucking sweet and sour sauce for my large French fry I just paid $3.00 for. read more

Fries were limp and tasted like they hadn't been salted. They forgot one of the burgers so I had to go back in, luckily I checked the bag and realized I was missing one. They forgot to give us our cookies and unfortunately I didn't realize until we were back on the road. I asked for no ketchup and instead of leaving the ketchup off they just gave me a plain burger. We were given two packs of sauce for 20 nuggets, but the kiosk we ordered from had us choose three. Skip this place at all costs, anywhere is better than here. read more

I have been to this mcdonalds twice and both times have been extremely upsetting. This last time they completley messed up my order. They gave me a half filled box of fries if that, and a drink that they claimed was a Caramel Macchiato(it definitely wasnt).Either they knew full and well that they messed up or someone isnt training them correctly... either way it's unacceptable and I wont be returning. The only reason im giving this two stars is because the lady who took care of my order was extremely polite and friendly. read more

Stopped for coffee. There was no tissue or paper towels in the bathroom. I told the manager and she looked and that was it. I had to get napkins. I will not return. read more

This place is weak at best. I pulled in, lazy girl out front eating food, Two cars in front of me took forever for anyone to come onto the intercom, finally I get up there. Waiting. 10min now. I'm like hello. She comes on. Hold on please. 5min later hello. She says go ahead. I wanted ice cream. Machine is broke. Ok well nm. And I pull around. No cars in side. They just been sitting on their lazy butts. read more

I was craving some salty crispy fries and a spicy chicken sandwich. Well what I got was limp cold fries, a sandwich with crazy amounts of mayonnaise, and an already liquid Sunday. To add to it the worker at the drive through was shit talking customers to her coworker as she handed me my food. read more

Just left with my order. The staff could do with a class in basic customer service skills. I could hear the eye rolling through the drive through speakers. Good thing there's a microwave in my hotel room, the 0.1 mile drive my food is cold. Quarter pounder was so cold the cheese wasn't even melted. What in the world? read more

I agree with all the comments that say that this one deserves a zero if I could give it. I don't normally expect much from a McDonald's. The store is absolutely the worst I've ever seen or been in. The meth head behind the counter was clearly on drugs while working. She kept walking off and wandering to the bathroom leaving the register unattended with people in line. As she returned she couldn't stop scratching her arms. She wouldn't look me in the eye while taking my order and mumbled everything very slowly like she was struggling to speak. read more

Try the molasses. I think it's pretty slow here. Terrible service though. There were plenty of staff milling around during the breakfast rush, each getting in each others' way. If I hadn't asked about the coffee, it might have been forgotten. How can you forget the most important part of the order? read more

I was hesitant coming to this McDonalds because of the terrible reviews it had. However, visiting on a Saturday night (about 10pm), and it being busy, I thought it was fine. We ordered two McDoubles with no pickles or onions, a 20 piece McNugget, and a large fry. Everything came correctly except no mustard on the McDoubles and one of our Sweet n Sour sauces was a ranch that had a hole in it (probably from dropping it in the bag) The woman in front of us ordered 6 specialized McDoubles and about 20 other items. I was nervous our food would take forever because of it but it all came out great. read more