They mess something up every single time I go here. They're either forgetting sauces or messing up simple instructions like no onions. They do not pay attention to any detail! Terrible service. read more

Employees were nice but the food wasn't, didn't get my ranch, burgers sucked, fries were quite literally burnt like hollow they were so burnt and unseasoned. drive thru was through the roof. so we didn't go inside which now i regret. honest do better. read more

Not very skibidi and didn't give me my skibidi slicers in time and they were cold and not very sigma with the temp dog. But very underrated and the skibidi slicers are decent. read more

Two week ago our breakfasts had 4 items wrong and had to wait 20 for an order of bacon. Tried to talk to someone and couldn't get the attention of any employee until I spoke up. One younger guy did express concern. They tried to make corrections but just messed up things again. We chalked it up as covid and employee shortage. Last night our to go order was wrong. Normally, I'd just let it go. But with things wrong amounting to several dollars I decided to call the store. A grumpy employee told me the at new store manager requires receipts to correct their failures. They did not give us a receipt. We paid for food that we did not get. In a short stretch, that's theft. This lady refused to take down my phone number and give it to the manager. She told me to call back later. I challenged her, and she again put it on the store manager that it's their policy to not take customers phone messages or log complaints. With prices insanely rising, customers should hold companies accountable. It's our money. It's not the customers fault for the economy, lack of employees or covid issues. read more

This mcdonalds sucks! Every single time i go here the food is old, cold, just thrown together like they dont care. When i say no onion that means no onion not throw more on, when were these nuggets made? Last week! The buns are falling apart! Are they stale? Nobody cares mcdonalds reviews are a joke they dont do anything to change it either! read more

Sometimes Mcdonalds In Salem is good depending on what you order, but a lot of times the things your order isn't what you ordered. I can't tell you how many times I would go with my grandpa, he buy me a mcchicken mac sauce only and it would be on the receipts but when we would get home i would open the mcchicken up and it would be drenched in mayo with lettuce, to a point one time i went to grab a mcchicken out of the bag it was seeping through the thing they put the sandwich in. Also they burn the buns sometimes, ive eaten a few mcchickens from mcdonalds with a bun that was really dark on the the part facing the sandwich. However they always seem to make good big macs their awesome. I also enjoy the quarter pounders. read more

This place does a fine job for a fast food chain but if you go during the busy time expect the service to be below standard

This was hands down the worst service I have ever received at a McDonald's ever. All the employees even the cook got snobby with me when they didn't make my food right and gave me all these bad looks. All of them look miserable. Then they forgot my girlfriend mcchicken and then proceeded to not care and be as rude as possible. Something needs to happen to these employees a lot of them are school kids and that's isn't ok wouldn't recommend to my worst enemy they deserve to be treated way better than that!! read more

Holy Stromboli these burgers were something special. With every burger you get a hit of nicotine! Thanks to the tall boy that assembled my burger! read more

We have been to this McDonald's on numerous occasions twice in the last month we have been there and our food has been terrible this last time which is today we went there got food that was not fresh even though it is advertised as being freshly made Quarter Pounders when you order them french fries that were only half-filled and burritos that were made early that morning but given to us anyway at 10 at night the food was terrible when we called to complain to the manager he basically told us too bad you ate the food it must have been good enough and was not willing to help us at all not happy with the service at the Salem McDonald's at all I would not recommend going there we will not be going there anymore ever read more