You gotta love a franchise business with friendly, helpful employees who go out of their way to make suggestions and problem solve. Due to the recent storm, this location was without internet, so mobile orders and the ability to earn points via the app were down. Without prompting, the person taking drive through orders suggested a strategy to help me save money and told me how I could make sure I earned points after the fact. Super nice and efficient service! read more

When I went there last Thursday, on thanksgiving the manager took my order. He was a very fun loving guy and since it was thanksgiving DOUBLED my order FOR FREE. Those were the best fries I had ever had, the ice-cream machine was working, and they even filled up my McFlurry's over the top! Every-time I go to McDonalds they usually put one quirt of ketchup on and I can barely taste it, but here I got the perfect amount! The Thursday night manager was amazing, wish I got his name. read more

As I was traveling through this area, the urge to use the restroom, and to satisfy my hunger was overwhelming. As I walk in, to use the restroom, the floors, equipment, and every other part of the room was extremely cleanly. After I washed up and came to the register, the kind man working the counter was prompt and incredibly polite in taking my order. Not even 3 minutes later, the best tasting fries and nuggets came out. This was by far my best experience at a mc donald's. Great rest stop. I'm truly loving this town and it's friendly people. read more

I went there today very late, at about 9, and I work in customer service so I know that time of the night can be difficult. i went through the drive-thru and was really excited, and after I exclaimed "HI" into the mic and started laughing, the manager told me he loved my energy and ended up making my meal free. Next time I'm leaving a MASSIVE tip. I wish I got his name, but the Thursday night manager is an awesome guy, and the burger was fantastic too! read more

What appears like a new, modern McDonald's ended in the worst McDonald's experience I've had...and trust me, I've been to many McDonald's in my day. The bathroom seemed like it had just been remodeled, and I was pleasantly surprised by how nice it was. As I searched through all four stalls....I was shocked to find that out of the 8 toilet paper dispensers which could each hold 3 rolls, not one had a single shred of toilet paper. Good thing there were pieces on the floor? HAH, no thanks. Upon ordering, I watched one of the men working there get in a fight with his boss. They had to leave and have a conversation in the back. He then came back to fix an ice cream order and proceeded to lick his fingers and put the top on someone's ice cream. Disgusting. When attempting to fill up my soda while dodging flies, many, many flies, I was hoping for the sweet taste of dr.pepper and was surprised to taste....nothing. Wow, the worst tasting soda I've ever had. They had two soda machines, one with an out of order sign. You can imagine my surprise when our two orders of medium french fries came out in six bags of small french fries. My two sweet and sour sauces as printed on my receipt had not been placed in the bag. I was going to opt for ketchup, but alas, that was out too. And I know you are on the edge of your seat wondering how my ten piece chicken nuggets tasted....nasty. I couldn't bring myself to eat them. What a waste. read more

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All employees were disrespectful and wanted to scrap aka fight my wife and mother in law. The food sucked which I'm not surprised. Cold and dry like always. I'm about to be on the phone with Corporate soon read more

Horrible horrible horrible service an was there for 25 min only person there what so ever at 7 am an still had to wait amount of time and all I ordered was a hash brown read more

If you like watching the guy who's putting your order together work on eating "his fries" in the kitchen at the same time, then you're in luck! read more

Hair! Strands of hair in my fries that are not mine! Absolutely disgusting. Good thing there are plenty of McDonald's on and around cape, just skip this one. read more

MCDONALDS SAGAMORE BUS STOP Showed up 5:15. Knocked on glass doors which says OPEN 5:00. No one opens door. Lights on though. Then placed order with woman at outside order area, drove to window and waited for someone to show up. Nobody showed up. Fire them. Lazy and irresponsible. This location serves a busy bus stop! read more

Expectations are never high when visiting a McDonald's but this location is particularly bad. The drive-through took forever and they messed up a very simple order. How? I don't know. It's not like this is their first day open. Avoid, avoid, avoid. read more

Waiting for our order, was a long time. Had us waiting a for over 5 days. Go to somewhere else, don't recommend!

I have never had better service at a McDonald's than I did tonight 9/30. Every employee we encountered was extremely pleasant and patient.

I would give a 6 stars if I could lol. Pulled up to the drive thru at 12:40. Absolutely sinful leave these fools alone. Guy immediately hopped on the speaker asking what I wanted as if it was his wedding day. Literally unfazed at the fact that it 20 till close and I ordered a few things. Cheesburger, Big Mac large meal and 20 piece. Ya I'm hungry. Guy had it absolutely crafted in under a minute. Legitimately the best Big Mac I've ever consumed. Gave the guy a 5$ bill cause I feel soooo bad about pulling up this late. He was super appreciative. I'm mentioning cause darn I feel like if you pull up to the drive thru within the last hour that person deserves atleast a five-er. I will live by that simple rule. But yeah oh my god best mcdonnys I've had in a long time. Guy told me to drive safe since it's 1am on cape cod. Mo-fo are lurking. Anyways whoever was working close on 6/12/24 god bless you man. Thanks for the best Big Mac I've ever shmacked. read more

The McDonald's in Sagamore Beach is absolutely wonderful. The manager is extremely friendly and very helpful and always has a smile on his face. The food comes out just as you requested, hot and fresh, and if there is an issue, they're super helpful and will make rite anything that you're not completely satisfied with. I definitely recommend this place, #fivestars read more

If you have an hour of your life to spare just to wait for your order please go ! Specially if you enjoy cold fries.

Outstanding 24 hour location,dude in the window overnight is always a homie. Got some super fresh tasting spicy nugs. 10/10 would eat again read more

McDonald's - Good until the last nugger - Fast Food Near Me - Sagamore Beach, Massachusetts

Every time I come here it's a 20+ minute wait. Not okay. The employees are great. They're doing the best they can. It's just clearly under staffed. read more

Nate had spectacular customer service!! McD should be doing whatever they can to keep him but he belongs in a restaurant he could make tips

this is the slowest store ever. 35 minutes in drive thru for cold food. WTH do not go there people don't care. i don't care if you are short staffed. chick fil-a organized they are not read more

Okay. So I have been going there for YEARS. But I will never visit back. The fries where VERY oily, even though they are suppose to be, it was just pure oil at the bottom. Then, the vanilla swirl had a black substance and the bottom. I hope that that's not why I got sick. Never going back, though inside the restaurant inside was ALSO very dirty! read more

This evening we were traveling to Boston and needed a snack before getting too far from Cape, so we decided to stop in at this McDonald's. Overall, we were pleased with our experience. The staff was polite, the food was made quickly, and our food was well made. The McChicken sandwiches were perfectly made and I tried their mozzarella sticks which were average. In the end, this isn't a five star restaurant, but I felt like it was a decent McDonald's. read more

McDonald's - Storefront at night - Fast Food Near Me - Sagamore Beach, Massachusetts

Well, to be fair I was a manager at the original location for this restaurant some 33 years ago. So going in there for a quick bite was a bit of a memory thing for me. I hadn't been there to eat since maybe 1986 or so. So it was something to be there on the day of the funeral on the cape for K9 officer Sean Gannon which is where the photo meant something to me, my girlfriend and certainly my mother. Service was very good, and the restaurant was just exceptionally clean. Much as I always had it when I was there so very many years ago. read more

McDonald's - For Officer Sean Gannon - Fast Food Near Me - Sagamore Beach, Massachusetts

ONE STAR again trying to get someone's attention.... the order station from the customer's perspective is NOT OK. SAME EXACT DIRT ON THE CREDIT CARD MACHINE AS A MONTH AGO (well, plus a month's new dirt on top of that, see my uploaded picture) 3 STARS for balance of visit 2 STAR TOTAL Actually most of it was quite good; the woman taking orders couldn't have been any better, everyone was bustling about, no french fries being ground into the floor.... food was as good as it could be for McDonalds ( I didn't have to pull a single piece of questionable lettuce out of my salad)....hmmmm... what's going on here.... who's that well-groomed professional looking manager working the line.... oh, guess what, he's the district manager! No wonder everyone was on their best behavior. As he left, I could see everyone discreetly and warily keeping their side-eye on him as he walked through the dining room... I stopped him and mentioned my obsession with the dirty credit card terminal.... he said he'd fix it, smiled, and thanked me for my feedback.... read more

McDonald's - filthy card terminal... just gross...."welcome to McDonalds" - Fast Food Near Me - Sagamore Beach, Massachusetts

Every time I go here I get terrible attitude from the low life workers. They screw up the simplest of things quite literally every time. Do not waste your time or money your better off going hungry than eat there cold disgusting food and deal with there rude and not all there in the head employees. read more

Visited McDonald's for a fast lunch with three children. The parking lot was pleasantly clean. Decided to sit inside and eat with the children. Bathrooms were clean. A few tables had crumbs, but it was a busy time so it's expected. They had large screens available where you could place your own order which I thought was quite convenient I opted to visit the front desk. The woman who took our order was friendly and fast. Gladly fulfilled my request of putting hot fudge in the middle of my sandae without attitude. It's been awhile since I've eaten at McDonald's but once you order they give you a number to place on your table. Once your food is ready they bring it out to you. This was a nice, pleasant surprise & really accommodated me personally due to having my 6 month baby with me. Benches were comfortable, the decor was nicely updated. They had a nice long "bar-like" table with a flat screen tv that suited this particular area well. There was also a section somewhat partitioned off with two tables. Handicap seating was conveniently located up front, close to the door. They also had a section of coloring booklets but no crayons. I'm not sure if there's typically crayons available or not. We didn't ask, because the kids lost interest in coloring anyways. Two sets of fountain machines makes getting drinks more convenient. However, one of the ice machines were not working. (It's also Summer time and they're obviously getting used A LOT). However, an out of order sign would have been appropriate here. No biggie though. Upon receiving our food (they bring it, remember?) it was all hot... yes the fries too! I was overall very pleased with the quality, fastness and customer service I received here. Oh, and on a random note I breastfed my baby while being inside and didn't receive any dirty looks or comments! read more

They don't serve food at the proper times. They take forever to switch over to the regular menu in the morning but also cut people off from ordering the breakfast menu early? Then consistently this location "forgets" parts of your order. read more

Worst McDonald's I've been to ever! Waited over 30 minutes in drive through, once I pulled up to place my order I could hear the women talking to people she was collecting cash from which caused confusion I couldn't tell if she was trying to take my order or talking to someone else. She must have realized she neglected to take my order as she had eventual asked if she had taken my order. When I was ordering there was 0 response I eventually assumed I should drive forward, strange as I had sat there for about 5 minutes waiting to order and could hear everything being said it but couldn't confirm my order. Better to starve then go here read more

I'm glad I didn't have plans for the afternoon considering the time it took to get through the drive thru. I've been inside before and was disgusted at how filthy it was so no matter how I order my food, I lose. Not many people know this but this specific restaurant is responsible for the new breakfast all day menu. Management saw that if a person hits the drive thru at 7 am, they were lucky to get their food before noon. read more

Very clean. Fast good service. I felt like it was a dine in restaurant opposed to a fast food one

Best food wise experience out of any McDonald's ive been to. The food was steaming hot and fresh, maybe I just got lucky. Could be cleaner though read more

It took me an hour to get here before midnight, desperately needed food and coffee. They closed 6 minutes early so my drive was a waste because they can't stay open until closing time read more

Very convenient location, but this McDonalds is gross. I've been here twice in the past year, and both times it was dirty, with french fries and trash on the floor, overflowing garbage cans, etc. I'm not likely to go back. read more

Honestly, one of, if not the, single worst McDonald's I've ever been to. Place was under construction and a nightmare just to get in and out of - I literally could not find the driveway, a sign to "stay away" that I should have listened to. While the line was short and moved quickly, it took almost 10 minutes for two burgers to come out. 10 minutes from a restaurant that usually advertises food in under a minute. Trash was full, and several of the soda options were empty. Bathroom was disgusting, as in I think I picked up an STD from something growing in the grime type disgusting. Not even the graffiti on the stalls was decent. If I wasn't deathly starving and in a hurry, I would have turned around and walked out, even after paying. Look for someplace else, like the Dunkins across the street or one of the several great places over the bridge. read more

Welcome to the cleanest, nicest McDonalds bathroom I've ever been in. I only used the restroom and I must say if you're ever traveling thru Cape cod stop here. 5 stars! read more

Went to this mcdonalds in june 2018 to get my wife hotcakes. Went to a person who clearly didnt want to be there. It was 8am and was not at busy. I asked for 2 orders of hotcakes and was rudley told, we dont have hotcakes today, someone forgot to order them...i was astonished and said "are you serious?" This is a company owned restaurant. Like most morons who work at these places she didnt care. Another reason to avoid these shitholes and go to a place that wants your busuness, im sure the company has no clue how this place is being run..check the reviews on this yelp page..very very bad! read more

This is by far the slowest McDonalds ever. 35 min in drive through 10 cars long Probably 10 th time this has happened over last year read more

This is the SLOWEST McDonalds drive thru I have EVER been to (no exaggeration). It has two lanes to take your order but only one lane to take money and dispense the food. We waited in line for 22 minutes!! We debated on wether to jump off the highway and grab some food or not and this seemed like the fastest option - pfffft boy were we wrong. Unless you have a half hour to spare, avoid this "fast food" stop. read more

Was very confused with the hypocrisy of this establishment. The management doesn't have to wear the visor hats but the staff does. Does that mean the managements hair is okay to eat? Disgusted by one staff member who flipped off my friend for giving him a thumbs up after catching a falling icecream product. Overall a 5/5. read more

On the way to the airport. Grabbed drinks at dunks next door came here to order one hash brown and waited 9 minutes! We weren't told until after we paid that it would be a few minutes. Still it was 9 minutes! For 1 hash brown! read more