It's McDonald's. Don't get your hopes up for anything out of the ordinary. I've been a customer for 6 years and one out of every 3 times they screw up my order. I don't expect to get what I order completely so I tend to get more just in case! The food quality is above average for this chain! I would recommend some of their sandwiches including the cleverly named Big Mac. Also, tasty fries even if served stale... read more

Let's set the scene, I had just got done with a long day of hard work. I had worked up quite an appetite and was thinking of places to go, I then remembered McDonalds was an option. I had previously heard about this so called K-pop Demon Hunters Meal, I was intrigued to say the least. As I stood there in line waiting to place my order I was filled with immense amounts of joy as I saw the Huntrix Girls and the Saja Boys photos positioned upon the McDonald's walls. After I placed my order I found a seat, the service was extremely fast! I looked at my Huntrix meal and smiled, I then began to dig in. It was exquisite, the demon and hunter sauce complimented the chicken nuggets so well! After I enjoyed my meal I went back to my car and began to sing "Golden" out loud. McDonald's! You have truly outdone yourselves and I can't wait to see what your next collab beholds! Kathy Lee out! read more

McDonald's - K-POP DEMON HUNTERS The HUNTRX Meal - Fast Food Near Me - Rohnert Park, California

Service was quick and easy, burger was extremely hot with all the requested ingredients on top. Fries were nicely salted and crispy. Only complaint is that I didn't get napkins, which was fine, and for some reason they don't have a soda machine available to customers but that's also another minor complaint. Oh another plus is that with the app, my friend got 3 of the spicy mcchicken while only paying full price for 1, due to the deals online and the points system. So get the app if u want to order read more

McDonald's - Double Quarter Pounder with Cheese Meal - Fast Food Near Me - Rohnert Park, California

There were no other cars waiting but It took more than 5 min just to place an order. The Number1 was an Egg McMuffin,hash brown and coffee. The one Hash-brown was barely warm as the McMuffin. I wanted a small latte in place of coffee which up the total cost to over $12.00 this was ridiculous considering the wait plus cold food. Where has customer service gone? Why do I feel like it was an inconvenience to interrupt your conversation or to order. It was 7:30 am Food cold and half filled latte. read more

I would not go to this location ever again or recommend this place. I went here and ordered a mail and got a large helping of bad attitude and theft. I went to the window to pay, and I paid with cash. When I got my food, I got the receipt but not my change. It was only $.25 but it was my $.25. They said they had no quarters in the store so they couldn't do anything. A second employee came to the window with the person telling me they wouldn't give me my change and looked at me and said what are you expect us to do you need to just go. I said I'd like to talk to a manager. I want my money. A manager came over laughing rolled her eyes and said we don't have the change. I said well I need my money and I'm not leaving without it. So she threw three dimes at me through the window. I left instead of escalating the situation. They tried to steal my money and assaulted me. I contacted the corporation and they are taken care of it from this point. This location has been a problem before with the disrespectful attitude but once you try to steal my money I'm done. read more

Mcdonalds already sucks but this one is the worst one of all. We got a quarter pounder tonight that was barely cooked at all and two cheeseburgers that looked like they were burnt yesterday. Not even edible. This was like the third time I have come here and it has been garbage every time. Never again read more

Service people are unfriendly! Order machine in drive thru doesn't work clearly. Language is a issue with some of your workers read more

Place an online order. Get home. They forgot half our burgers. Call down there and the employee says oh yeah they're right here... I didn't think I had to check the bag to see if half my order was missing. Now a 20 minutes later drive there and back to get the rest of our food while the stuff we already got gets cold. read more

I've been going here for over 10 years and I've watched it decline. Service takes atleast 20 minutes for anything, and the food is always awful read more

Super good breakfast good Ben open for a while but the tots now days then don't put effort so please give kids better toys and make the stuff cheaper but the food good and fries so salty and yummy but make stuff cheaper like I went there and I literally spent 40 on like 4 things sad but go get it read more

Only 3 sauces for order of 20 piece nuggets, 2 mcchicken sandos, quarter pounder, and two large fries. What the hell is wrong with McDonald's. Burger King never skimps like this McDonald's your a multi billion company get your shit together. read more

Never in my life have i ever been so disappointed. I wanted a singular large fry and I waited almost 45 minutes. Never coming back (I'll probably be back). read more

The dirty guy taking orders at the window should find a new job. Instead of being rude to costumers and screaming when they ask you a question you can emotionally regulate yourself like an adult. We were double checking that $2 upcharge was correct for a milk shake. He screamed "yes lady here's proof proof!" While throwing the receipt at us. So mentally ill. read more

Taking forever for an order they told me to wait by spot 1 and I had to wait 15 min to just get my food while I had my daughter waiting in the car and plus the food was cold read more

Upon arrival at the drive thru we were greeted and asked if we use the mobile app for which we said no... placed our order... got to the window... paid for the food... while handing me a bag of food I was asked to park in the parking lot... "missing fry & burger". So basically we received 80% of our order and now will wait for the rest. Another car pulled up and parked next to me, nice night and weather so the windows were down on both our cars. After 8 minutes or so waiting, I asked them what they are waiting for, maybe its the same type of items. They said "we are just waiting for an iced coffee, that's it". Wait a little more, now 10 minutes total. I knew my order was here getting cold waiting for them to bring out the remaining items. Plus I still gotta drive home. So, After 10 minutes I felt it was necessary to go inside and ask what the status was. Someone saw me coming in so they scurried to be ready for me by the time I got to the counter. At which time they hand me my missing items, I explained that the rest of my order I already received is now getting cold... for which the employees who all standing around starring and listening to me (not working or serving other customers) had no solution or suggestion to alleviate my concern and dissatisfaction ... then all but one began speaking in spanish to one another instead of speaking to me in english. THIS WAS VERY DISRESPECTFUL!!! I explained to them that there is also another customer sitting out there waiting for an iced coffee, the employee closest to me say... "iced coffee?" responding as if they forgot about this other customer waiting along side me in the parking lot. what a way to waste $20 Got the food go home and just like I guessed it, most of it was all cold. So we tried to salvage the french fries in the air fryer but they just tasted like warmed up stale fries. Anybody knows McDonald's fries are great when they're fresh off the rack and they're garbage when they're cold. Tried calling the restaurant number over and over and nobody ever picks it up. At this point it was such a bad experience I'm likely to call my credit card company to contest the charge completely. read more

stinks and food taste weird , definitely do not recommend!!. customer service is rude as well. burger has worms with juices coming out of it and it was cold , and soggy , had hard chunks in it read more

McDonald's - worms, soggy , and juice coming out - Fast Food Near Me - Rohnert Park, California

If you have a problem with something don't bother wasting your time trying to get it rectified. You can't choose more than one (1) extra of any condiments. So your measly 3 pickles only turns into 5 if you're lucky. The teen who doesn't have any common sense when it comes to making sure a customer is happy. My order was EAT IN. I paid at the counter he asked if my drink was separate from another patron that was dinning as well because we had on the same school spirit wear Yes my order is separate as I just handed you my receipt. had a table marker and he yells my order number with it in a sack to go. My friend asked for double meat on a double quarter pounder. Double meat is double meat. They only put one extra patty on it. Left off the extra bacon he had asked for. He went up to get it fixed and everyone was touching it bare handed! He finally got a new burger but still only one extra patty and was told it just means one extra. Well that's a fault in their system along with only being able to add one extra of pickles or any other item on their menu you can customize. read more

Terrible service! I waited for 20mins and they still were not bringing my food. Don't come here! Not worth your money.

Came in order a burger fries an drink and 2 pies. Got my order asked for 2 things of ranch. Lady threw one in bag aggressively. I nicely asked for another she sighed rolled her eyes threw 1 more in. While my friend was waiting for his order I realized I didn't get my fries. Told the lady she took my receipt because she didn't believe me then comes back with my bag. Got back to the house to half of a medium fry, my burger not even in the carton anymore and 1 of my pies was missing..to add the cashier intentionally took our receipts so we couldn't write a bad review. Never in my life will I go back to this McDonald's read more

McDonald's - Double smokey blt and "medium fry" - Fast Food Near Me - Rohnert Park, California

Fast food places only get negative reviews. So imma throw a good one in. I thoroughly enjoyed my food, they made it completely correct for how complicated it was, and they were very quick and kind. Love this location, keep up the good work! read more

Food was super cold. Asked them politely to remake it. They said they would if I brought the food back and the receipt. I did. Went through the drive thru and they told us then that we had to come inside.... They never said that. So we came inside. They made the food but put at least 5 servings of onions on the food, put the cheese off the side and filled the fries 1/2 the way.... Super passive aggressive. I've worked fast food. I would never treat a polite customer poorly. I will be calling corporate. read more

They were out of the new spicy crispy chicken and the Oreo McFlurry and I was really disappointed how are they going to be all out on a Wednesday night. The filet o fish was decent tho read more

McDonald's - Fish Filet O Fish - Fast Food Near Me - Rohnert Park, California

I would not select this location for McDonald's only because they DO NOT include McDonald's deals no matter what deal McDonald's online and otherwise proposes. I have tried for about an hour or more than to get any deal that McDonald's says they have. This location will never give me a deal. I understand that most deals are allowed during a certain time but breakfast item deals should be allowed during breakfast and this store does not allow them. read more

Order was correct, had a 20 piece chicken nuggets and ended up getting food poisoning from them. I would highly not recommend coming here unless you enjoy undercooked food read more

I think this is a good mcdonalds clean and food is hot, i dont know why do many bad reviews.

Went through the drive through, got 20 nuggets and 2 mcdoubles with fries. Didnt get any of the sauces I asked for. Cant be treated like this. Don't go here please read more

This is by far the worst McDonald's I have ever been to. Their bathroom reeks so bad that not even my mask covers it up. They constantly mess up my order over and over again almost every time I come. I don't recommend going to this particular McDonald's. read more

Been coming to this location for a good while now and today I decided to make my review. Up until today there has been no problems today not so much. For being so slow the service was extremely slow. The kiosk was not working and I like using it so my orders come out exactly how I want. I ordered a triple stack and it didn't have bacon on it. Not a big thing you say. Nay nay. It is to have bacon on it and every other time it did have bacon. The lady taking my order seemed as though she had something better to do than take my order and the guy who brought out my food must be cousins with eeyore. Not a bad thing per say but when my partners food comes out and he has the same demeanor but asks my partner more questions about her order makes me wonder. Not going to say I won't be back this McDonald's is still the cleanest in town. Don't get me started on the commerce McDonald's. That review is for another time and on their page. My Big Mac was made wrong. When asked to fix the problem the kids behind the counter acted like it was going to be a big deal. He talked with the manager (think it was the manager). She rolled her eyes and had the back remake the Big Mac. Still came out wrong. When I ordered I ordered for dine in and big bacon Mac with light lettuce extra pickles and 2x the meat. It came out with no bacon and one extra patty. The manager told the kid that that's what extra meat is. She couldn't bother herself with walking three steps to tell me. But I know that is not true me cause I have ordered at the kiosk x2 meat and got four patties not three. The food came out originally to go. The receipt said done in. The new Big Mac came out as if to go. I felt as though they were trying to push me out the door so I don't complain again. I didn't because there was no point since the Big Mac couldn't t be made right a second time. The kid brought the second Big Mac out once again the manager couldn't be bothered. I do normally come to this location once or twice a month. No more. I only came here today because it's sunday and chick-fil-a is closed. Taco Bell just across the parking lot was closed also. And I am definitely not going to Burger King. So I guess you win on that one. read more

Super rude, I know fast food is under staffed but you would think that would encourage staff to be friendly to try and make up for it

I went. I ate. It was what I was craving. Holly crappie the mcnugguts were delicious. The drive in was good and the fries were super fresh.....you gotta bust out every once in a great while...salty as hell but it.hit the spot and boy did I pay for it after... read more

About 80% of the time I get poor service and even when I say thank they just shove the food at you and don't say anything back. There was this time that I was still ordering and the lady told me to pull to the side already. I said I wasn't done ordering and she sighed and said pull over. There are multiple occasions when they just shove the bag or stick my bag out before I even drive to the window. Also, a couple times they served my fries cold or tasted really burnt. Sucks that this is the only McDonald's close to the school. read more

Me and my roomates order here all the time and it's like they purposely get orders bc it's actually so crazy how they mess up our orders or forget stuff in our orders every single time we go. If you have to go to this location check every single item in your order before you leave read more

I went thru the drive thru fora diet coke and a small fries. Haven't been to a McD in 30+ years and will never go back. Coke was flat. Fries were a minute amount of cold, limp, salty yuck. The clerks were rude. Never. Ever. Again. read more

All I wanted was a large coffee, not hard right , well easy for any other place or chain . First trying to charge too much then because I had to use app to get correct price they decided to give wrong size and actually tried to make excuses . This is just a large coffee I would not dare to order food . It took 2 people to get my coffee and it is still wrong. Terrible service here . GIVE US WHAT WE PAY FOR OR IT IS SAME AS STEALING. MANAGER Must be training them to rip people off on purpose read more

I ordered a quarter pounder with cheese meal and only got the burger and the nuggets. Ive worked in fast food before, and i know how hectic things can get in there, but does it kill you to just look at the order one last time just to make sure? Does it not seem weird to you to put a meal order into a bag for a singular item? And the nuggets. There should be a choice on the online order app, to have no sauce on the nuggets. Because you couldn't even be bothered to put the sauce into the bag. The first time this happened to me i thought to myself " ok maybe its not worth the hassle" but yet again this time im paying $30+ on a meal with nuggets, and i can not let it slide. Please can the manager of this place check on his employees so as to they're not just being lazy??? read more

Update: public pressure forced McDonald's to cease operations in Russia and Belarus. Boycott lifted! Chow down!

Manager named "Loures" or "Lourdes"... very rude man!! I have worked in customer service a long time, and I am always kind and respectful to everyone... especially customers! But this guy... wow. So, I work for a delivery food app... there was no one in drive thru, and the store rules/directions on app told me I could go in store OR drive thru if i choose. It says it is up to me, because of covid. Anyway... I go thru drive through and kindly tell him im there to pick up an order. He blunty and rudely states that I need to pull around, park, and go inside to pick up order. I kindly tell him it says right here I can use drive thru... can I just use it please I'm in hurry. He tells me pull up to window. When he meets me at window... he acts like I am a crazy person. He blankly stares at me as if we haven't spoke.. and he says well what is wrong ma'am? I said um.. what? Nothing is wrong... I told you I am just picking up an order. And he looked confused and said oh no we don't have your order in our system. I showed him my phone and said look it is right here... He went back inside, and came back out to me. He said ok you need to come inside. I said, so you have it... But I have to now park and go inside? You can just hand it to me? He very rudely and condescendingly said yes ma'am you need to park and go inside. There was literally no other customers also. Do you know how you can just tell when someone gets off on being a manager? Like really enjoys belittling people, customers and probably his employees too... gross. I am never eating there again nor am I ever taking orders from there again for my delivery service. I don't normally complain about things... But this guy was awful he deserves to be fired. read more

I go to this McDonald's drive thru all the time (several times a week) and have never had a problem. Always quick, polite service. I was shocked to see the rest of the reviews! read more

*Pulls into drive through* *orders hot n spicy* "Sir, we don't serve that here anymore" Me: *Surprised pikachu face* read more

Went to the drive-through use the mobile app paid with Apple Pay and was told that my payment did not go through even though I have gotten a notification from my bank that the payment has processed.Informed the manager that the payment has gone through and showed her on my banking out the payment is processed there was more than enough money in there.She demanded another form of payment said that the The first payment hadn't processed and I need to pay with another form of payment. I did so and said that I wanted a copy of the receipt she wasn't gonna give it to me at first nice demanded one so she did.It was clear on the receipt that there was two approved payment processes and I showed up to her and she still argue. Fast forward eight days later and both payments have processed. I see no credit on my statement suggesting that any payment had been credited back. Left a message for the manager and he wasn't there he never called back. Went into the store and asked to speak with the manager some lady said she was and then said that I had to wait for the supervisor to give me my money back. Of course the supervisor works the same hours I do and I can't go in there in the next few days. It is super discouraging that there is complete incompetence with people who work there. It is clear they have charge somebody twice and won't assist me. read more