I'm not impressed with their service lately. The prices keep going up but the food size are shrinking... the buns are at least an inch smaller, they used small eggs now, small fries are more like for kids meal, medium drinks tends to become smaller.... Yet the prices are 30%+ up. ... I just feel bad when I see my orders.... Simply pathetic! I really miss those GOOD old days in the 80's..... read more

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My friends who are seeking enlightenment, look no further, for I have found it. Travel north to the land of Canada and seek the fabled golden arches. There, you will find the holy grail known as the "double Big Mac." Featuring not 2, not 3, nay, but 4 beef patties, it is truly the most godly of Big Macs. I attempted to capture its glory in a still frame below, but it is impossible to truly define its majesty in a simple photograph. You must experience it for yourself. read more

McDonald's - DOUBLE Big Mac - Fast Food Near Me - Richmond, British Columbia

It's a standard McDonald's so you know what you'd expect. There is a lot of good food around the area but even foodies sometimes need McDonald's. It's bigger than a typical one you'd find in the States. read more

McDonald's - Lemon fruit splash. - Fast Food Near Me - Richmond, British Columbia

Located close to the Four Points hotel in Richmond, it has plenty of tables to accommodate many groups. There are plenty of parking, and they are opened 24/7. The US app does not work in Canada, so you can't collect points or redeem offers. The menu has some US items you are familiar with, plus Canadian items. They also serve breakfast all day, which is nice. read more

McDonald's - Fast Food Near Me - Richmond, British Columbia

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They did not give us napkins for our tea so we needed to go back and asked for them (They should give customers the napkins for the hot tea because it was dangerous to carry it without a sleeve). The staff had their backs to the counter and they were gossiping. That means they did not want to serve. We waited for quite awhile before we could get our napkins. Also, the tables and chairs were dirty. read more

It's fine. Set your personal expectations in the same category of people that have to have a job at McDonald's. It will always be fine and safe. Your not going to recruit a professional pool of employees that know how to handle managing low wage, customer service and ability. Think about your choice? Cheap fast or good? You can only pick 2 and one is already cheap. Get over yourself. Leaving a poor review about the obvious issue with fast food service makes you look like a bitch. Fill out an app and step in their shoes. Live on that wage. Be nice. read more

I have been to this McD many times in the past. Not sure why it took me so long to write a review. So the reason why I came here was that I realized my phone or McD app had some pretty good deals that were about to expire. With any purchases get a medium fries for free. On top to make the deal even better, its free pop day. I mean why would I not take advantage of these offers. So came here and ordered an ice cream cone and also two apple pies. I got the medium fries and a large drink for free. The fries were freshly made. The people here are friendly. On top, this McD is very clean. Free parking is located outside. I like this McD. Looks like it was renovated in the last few years. Definitely will come back to this McD next time I am in the area. Well deserved 4 stars McD. read more

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Oh yes, a fast food write up! What better thing to write up than the golden arches, this location has stood the test of time, and changed many times over due to renovation. Gone now are the kid cartoony characters that used to line the hallways (when's the last time you saw Ronald McDonald when you were in one of their joints?). I came here with one of their coupon books (damn you cheap food, in need of, hungry, new item promotion!). So I was here, I pulled into their half decent lot, that is also their drive thru spot. The entrance is Hazelbridge Way, and there ain't much spots here, and the place is usually packed for a McD's. I knew about the renovation, I think it was last year, but I haven't been in this place in a long time, so I didn't know what to expect. I was actually pleasantly surprised at what they did on the inside. Gone are the colorful days of kids playing, ugly plastic booths, and that old fast food joint, this place has a communal table (wtf? this is the first I have seen at any of their locations) with a tv at the end. The windows seem bigger in here, there is a special table here with two nice big leather seats. The place feels spacious and bright, a very 'today' look. When you get to the ordering spot, the menu's are pretty big, and the area to order from each till is wide. Cause they don't have a bin area anymore, you will have to wait for your food on the side, so they can nuke it quick! 24 hours now, like all of them, this one is defintely nice to look at and sit around inside. Getting out maybe another thing depending on the day, and how jammed out the exit on Hazelbridge is. read more

This Mc donalds, is like the others. But for this Mcdonals I'll give 4 stars. Nothing different, maybe the only thing is the table service I guess. I've never tried but I saw how that's work. That's cool. The service is good, you can see the manager helping people all the time even if you are doing your self order at the machines. I like to go there because it is not so busy and you can have your seat and the place is always clean. And if you notice something wrong on your order, they fixed right away. They are nice people. The food is the same, the difference I had lucky, the meal is always fresh. Some of McDonald's on downtown is not the same. For breakfast I like to order decaf coffee and some cookies and for lunch, I love Big Mac. My advise for you is, try to use your app for order and then you can see that you have some discounts, my last one is Bigmac for $1, not including meal. And sometimes you have some offers. That's really good. Now you know how you can save some money. read more

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Came here because of the munchies. Parking is plentiful in the lot in the back. The counter here is nice and big, with lots of space to line up. The seating area is also quite decent, with quite a bit of space. read more

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Coming from the United States, this McDonalds was an eye-opener. This place is open 24 hours and they have a huge parking lot outside (1 hour max). Be warned that if you park your car here and leave the premise, your car will be towed. Inside, they have many tables for eating in and automatic checkout stations in addition to human cashiers. Their selection is also much bigger as they offer breakfast food during all hours and many specialty items such as the double fillet-o-fish. read more

McDonald's - Automatic Cashier - Fast Food Near Me - Richmond, British Columbia

I can't believe I'm writing a review for McDonald's, but the lure of the Filet O' Fish was too much. That soft bun sandwiching extremely fake tasting processed cheese with deep fried fish brings back a lot of great childhood memories. Although not as cheap as before, the combo came up to $7 and change, it still is a guilty pleasure. Damn you McDonald's, after all these years, you still have a hold on me! read more

Solid 3.5 after the renos from a year or so. It's the contemporary style with the square pattern tiles and a fireplace with a few lounge seating. 24 hour drive thru. It's not a big parking lot so during the lunch rush, expect a lot of circling in this area. Been here for decades. They still have the best fries in town, dipped in the McChicken mayo! read more

I stopped by here occasionally. The restaurant is cleaner usually in the early hours versus later in the day. I alway double check my order as there has been a few errors when ordering take out. Breakfast is my favourite go to meal here. read more

McDonald's - Fast Food Near Me - Richmond, British Columbia

I never knew that McDonald's was charging me extra for grill orders! We usually go for a quarter pounder with just cheese, mayo and ketchup only. This is the first freakin time that I was really looking in what they were charging me at the drive thru screen!! They charged me an extra 0.40 for the mayo... when we reached the payment window I was able to confirm with the staff that they really do charge 40cents for the mayo. To test this logic of extra charging regular patrons...I asked for extra packets of mayo upon recieving our orders at the claim window and the staff politely gave me 4 (yes four) packets of mayo for free! That should've been an easy 1.60cad sales for extra mayos don't you think so? if they are really charging people extra mayo that is. Big BS! read more

Went there yesterday evening around 6:45, Just encountered the worst service by the manager in black uniform. I wish I could have his name. I just asked for a bag for my order and he refused saying its for delivery orders!! Like seriously. So people who orders at the store need to get their own bags , please mention that online. Pathetic service. Unbelievable! If you don't know how to do your job correctly or provide customer service.... please do everyone a favor, either learn or quit before you piss off other customers. read more

Poor customer service Always takes FOREVER to order food and the food order is always messed up Ordered a sausage and egg mcmuffin before but it was burnt really badly when I got it. Went back to them and the staff told me that's usually how it is . read more

My five favourite things at Mc D's 1) Filet O' Fish 2) Wraps - veggie wraps 3) Fries 4) Big Breakfast - no butter on the English Muffin 5) Making my own special combination of a Filet O' Fish and adding a burger patty and slice of tomato. -3 star rating because prices are not what this place is all about. -It's not as fast food as it used to be. - sometimes you have to wait and wait and wait. -You can eat better and elsewhere for cheaper or the same. -Their new salads were a good idea, but it's freaking expensive like #$!*%#$@ -NO whole wheat bun options -No mustard - I keep having to ask for a side dish of mustard. Who doesn't love a bit of -mustard on their burger? At the time of the review, they seemed to be low on staff and the regular service just wasn't there that morning. read more

Never fails to disappoint Ordered delivery here today and the fries were cold and stale, and the burgers also old, cold, and stale. Every time i've been here in the last 2 years my food has been stale and dry. Go to the cambie location and stay away. read more

The hell is with this filet o fish?!? The fish is dark brown and old, the cheese is dry and only a third there? This is the 2nd time I bought a filet there and they still couldn't make it right... at least Wendy's offers me free sandwiches whenever they mess up. How hard is it to make sure the cheese is fully there and the fish is actually edible? One job McDonald's. Just one. Update: I went to discuss my problem with the manager. She claims that the dark fish filet was that colour due to the oil they used and the cheese was only "half" because we ordered a "small" filet o fish which I never heard of such thing since i never said the word "small" nor was it on the order screen. I call bullshit. read more

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Seriously? Who write Yelp reviews for MCDONALDS? I guess I do, but does anyone actually read them and think "oh man they have bad reviews, better go to Burger King!" You don't go to Mcdonalds to try something new, you go there because you're hungry, need something quick, cheap or all 3. As an actual review: This Mcdicks is the same as any other mcdicks. If you're reading this, you're probably just as bored as I am. If your Filet O Fish had too much sauce, you shouldn't be complaining on Yelp because who the hell orders a Filet O Fish anyways read more

Haven't stepped into McD for years so I was a bit lost what's on the menu nowadays. I mainly came here for the $1 iced coffee someone recommended and saw that the smoothies and frappes are for 2 bucks. I got that and a Vanilla Chai. Then I noticed the flashing menu had two rhubarb pies for $1.39. Wow, ok. I went and got that as well. My entire meal was less than $5. Super stoked! Anyhows what I didn't know was that when you order, the receipt is placed on the counter side next to the cashier and you aren't suppose to take it away until you got your order. I just bagged it and walked to the other cashier to order my pie since she was free. Haha..so my drinks got delayed. The frappe tasted like ice cream, which I obviously liked. It's a bit smaller than I expected but hey, less calories and don't need to splurge more than necessary (eg. at starbucks). The iced coffee wasn't anything spectacular and it was indeed just 'iced' not cold or anything. I'll try ask for a cup of ice on the side with regular coffee next time. They ran out of strawberry pies (?) and only had apple pies left. Not sure why she said strawberry. Did I order strawberry rhubarb pie? Anyways, apple is fine. I like apple pies. Tasted good but I remembered back in the days, it was actually crispy. Hmm.. change of recipe? Service was super quick and they were nicer than I remembered. Still not a fan of fast food, so doubt I'll be back anytime soon. Definitely left a good impression on me though. read more

Whenever you can't decide on what to eat, I recommend you have McDonald's. People say the french fries of the other fast food places are better, I don't agree with them at all. I recognize quality when I see it, and there's none in McDonald's french fries. It's greasy and not always crisp, but somehow I prefer it over any other high quality french fries you can find out there. Did McDonald's add some secret ingredient to make their under par fried potatoes addicting? I'm pretty sure no one wants to look into the nutrition facts of a McDonald's value menu item, or think about how much workout you need after the meal. But who cares. It's a great pleasure, guilty, yes, but great. I would still choose McDonald's over any other fast food chain. No matter how fresh, how healthy, how delicious they get, I would still be rooting for McDonald's. Don't care about anything other than that it gives me pleasure. read more

I ordered two Big Mac from the online offer. I regularly buy whenever available. But my first time to purchase in this branch is a big disappointment. You know why, the patty is so small like it's from the kiddie meal. Please check this SCAM! read more

Rude people working at the window. Slammed the drive through window shut after giving me my order and walked away. We waited for a good 2-3 minutes waiting for her to come back to ask for more sauce and napkins after looking through our order in the bag. She never came back and we left unhappy. read more

Ordered a bunch of chicken sandwiches and 2 fries. One of our fries was only 3/4 way full which was slightly disappointing but we got an extra chicken sandwich? .... double check your order before you leave. read more

Was in a hurry so picked up a couple happy meals for the kids. Yeah I know its better to cook but I did what I had to do. Wasn't the cleanest or newest restaurant though. Well what do people say, beggars cant be choosers. At least it serves its purpose as a nice treat once in a blue moon. read more

Just encountered the worst service from the lady at this drive thru tonight. As I took over the soft drink she passed me, the cap bursted off and the drink spilled all over my hand and up into my sleeve. I asked for napkins to cleanup and she gave me an annoyed look as if the drink spilled was my fault. As she passed me the replacement drink, she begins to lecture in her annoyed tone on where to hold the cup correctly...WOW. But guess what? The cap on the replacement drink was just the same...loose and about to come off. So clearly she had no idea on how to secure the cap onto the cup tightly and correctly. In the end, she didn't even give the napkins I asked for nor apologize. Unbelievable! If you don't know how to do your job correctly nor provide customer service, please do everyone a favour...either learn or quit before you piss off other customers. read more

Food is typical McDonald's food. There's parking at back of restaurant but usually full during peak hours. And if it's peak on weekend there is always a lineup to order food. However, there are a few self serve terminals to order and pay. Plenty of tables. There is no napkins on the condiment counter...Need to ask for napkins. read more

My kids want pancakes for breakfast , so McDonald's good place. For 2 kids breakfast meal and breakfast for me with coffee for 14.27$ it's not bad. The staff was nice, and the place is new and big. read more

This is the WORST McDonald's I've ever been too. We waited 20 minutes to receive horrible food and worse customer service. Even though everyone was stressed out the MANAGER did not need to yell at my mom. The hash browns were over cooked and cooled which made them inedible. My mom says it's the worst experience at McDonalds she's ever had. The drive through was seriously a joke. read more

a newly renovated mcdonalds but dont let the fancy interior fool you. this mcdonalds is usually quite dirty, patrons dont clean up after themselves, service stations also in the same manner. the staff are less than friendly, consisting of young teens looking for a part-time job. if your looking for a speedy in and out, i suggest using the drive thru if possible, lining up in-doors whether it is packed or empty usually takes longer. this mcdonalds is of conveience, not for relaxation and a good time. An unsatisfied Two, out of Five. read more

Don't come here for drive thrus, they mess up your orders and never apologize for their wrong doings. I have went inside to purchase food from here and they are even slower than the richmond centre location (mcd). Seriously, this location and the richmond centre location sucks. If you want good service, please go to the one on no.3 road, that one is much more efficient and they rarely mess up your orders. It was my mistake to have went to this location a few days ago. AVOID COMING HERE ! read more

Like many of the McDonald's in Richmond, the service is somewhat fast and they get the food you need on time. Thankfully there was not many people going into these locations, so that way I got my food without having to complain alot. read more

I weirdly had a burger attack. The kind that nags your tummy and talks to you until you give in. Clearly I was losing the battle and craved and had a burger...or two and some fries. It has been a long time, almost 2 years since I've had a burger from McD's. Normally I get a juice blend, a salad or a wrap but a burger? What is going on with my tummy. It was like eating fast food crack. I was hooked. Damn you McD's....I will never get away from your grasp. Lady at the til was good with the service. read more

Constantly get my order wrong at the drive thru. Inside the restaurant they're ok I had only gone in a couple times but at the drive thru it was brutal, even though the order on the screen was accurate. I get the wrong drinks, missing hash browns, sausage mc muffins instead of bacon etc.. I used to go there 5 times a week on my way to work but at least 2-3 out of 5 visits my order would be messed up. So I stopped going there all together. read more

This Mcdonalds is the worst for customer service. It seems when ever i order something large for the family especially using the drive through, there are always something missing. We don't noticed it until we get back to the hotel room. The other day, I ordered hot chocolate for my meal and decided to change to coffee and the order came up and said I couldn't do it because it came up already. Are you kidding me? The cost is pennies yet this Filipino supervisor didn't want to do it. Eventually, she did. I suggest this supervisor should watch the movie Founders and get some tips for costumer service. read more

i'm only writing this because i usually come here for late night munchies... and most of the time its only alright. my major gripe is that there is a severe lack of communication between the guy on the mic and the people working in the back. an often reoccurring situation: i ask for ketchup and sweet & sour sauce with my meal... sometimes i even ask them if there is sauce in the bag... they reply yup and when i double check after exiting the line up, it's either lacking one or both... really annoying... and i'm definitely not gonna go back in line and ask them for sauce... and they should really do something about the signage for the entrance/exits... people are turning left on the exits, or entering from the exit... its really annoying (especially when 90% of richmondites can't drive) food quality is meh... it's fast food quality food. read more

I think it is amazing what mcdonalds has been able to do with it's teen age work force. Most meals are usually consistently average. The drive in is my bitch. I swear if you change one thing from the standard menu you have a 75 percent chance for mistakes. I ordered the mighty Cesar salad and a coffee. I wanted the glaze left off the chicken. Simple change but guess what I got. Chicken teriaki with a coke. Come on guys. Was it that tough of a change. This has happened to me a handful of times and I just wanted to say my peace. I love that they have incorporated some healthy options to the big Mac and quarter pounder buts let try and get this drive through thing figured out. By the way, is it now a prerequisit to have a face perching before you can get hired there now? read more

Their drive thru is pretty efficient and the staff is friendly at this location, which is more than what I can say about some other locations in Richmond. read more