One of the worst McDonalds experiences I've had. Food was the same general OK hamburger substitute. But the experience sucked.
It started at the drive through - I had new drive throughs because you never know what you're supposed to be doing, but the "order" screen is just past the menu, so I wasn't sure how far to drive up to order. I couldn't see where the speaker was (it was dark). I asked for my standard big mac, large fries, large coke.
I heard her repeat the large fries and coke, and then say something about the third window. I was going to order more, but I saw Large fries and large coke flash on the screen for a second that you're supposed to confirm your order on, then it went blank again.
So I started yelling hello, and wait at where I assumed the speaker was for 30 seconds or so with no response, until the guy behind me honked his horn to get me moving.
At the window I had to correct the order to your generic bored drive through window person.
At least when my order arrived it was correct, I've learned to check before driving away. After a quick glance in my bag I noted there was no receipt in it - usually it's there, and I need it for business expense claiming. So there I was for the second time waving like an idiot at a closed window trying to get the drive through person to notice me so I could ask for the receipt I should have gotten the first time.
Minor things make a big difference when you've been on the road for 10 hours and are looking at yet another night in a hotel. Maybe we shouldn't expect much from these fast food places, but don't we deserve better? read more